2012 Ford Edge: loss of power steering

Filed Jan 20, 2023 · Steering · 130,000 miles · WI

The contact owns a 2012 Ford Edge. The contact stated that while starting the vehicle, the steering wheel was inoperable. The power steering assist warning light was illuminated, and the message was displayed. The vehicle was towed to an independent mechanic who informed the contact about a recall. The vehicle was towed to the local dealer where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline. The contact stated that the failure was related to the federal safety agency Campaign Number: 15V340000 (Steering). The failure mileage was approximately 130,000.

Filed Jun 1, 2019 · Fuel system, Steering · 123,000 miles · IA

Takata recall I purchased my 2012 ford edge sel april 22, 2019. Today, may 31st 2019 on my way horne from work the vehicle lost steering and power. I had just passed a semi-truck on a small farm town black top road and came up on a stop sign. In the process of turning to the left from the stop the incident occurred. Luckily I was able to make it out of the road. After several attempts to restart the vehicle I had to find an alternate way home. *when starting the vehicle the engine did run however it sounded as it was "starved" or "mis-firing", there was heavy white smoke dispersing from the exhaust and when I would attempt to put it in drive it would die. The oil level is fine, the antifreeze is fine, it is not overheating and there were no signs or symptoms of an issue. This was completely unexpected and occurred with no warning. The vehicle is currently parked where it died; a half hour away from my home. I am thankful my 15 year old daughter was not driving when this happened and even more thankful that this sporadic activity did not result in a fatal or crippling crash with another individual. As I research the causes it appears this issue is not isolated and has been occurring since 2008. I pray it is investigated and notice is shared before the potentials become a reality. Please be proactive vs reactive and assure this issue is addressed for the people.

Filed Feb 13, 2018 · Engine, Transmission · 70,000 miles · FL

While driving down the road and approaching a stop sign or red light the vehicle stalls and losses all power, no steering, brakes are hard to apply. This is extremely scary in traffic

Filed Dec 2, 2017 · Engine · 53,500 miles · FL

While driving my 2012 ford edge limited with less than 60000 miles the vehicle just died in the middle of traffic, no steering, no power nothing. The problem has happened close to 15 times.

Filed Jan 12, 2016 · Steering · 70,000 miles · PA

During cold weather, when I start the car it has a high pitched whining sound with loss of power steering and the car becomes very difficult to steer while pulling out of parking spot. Car continues with whining sound for approximately 15-20 minutes until fully warmed up, steering column feels tight during normal motion of car until whining stops.

Filed Mar 8, 2015 · Engine, Fuel system · 18,800 miles · IN

While driving with cruise control set, vehicle going up a hill there was a sudden loss of power. The engine died (zero RPM indicated.) a few seconds later, the "low engine oil pressure" warning was displayed. Loss of power steering/brakes. Vehicle was carefully maneuvered off the highway. Attempted to restart repeatedly. Engine would only run for a few seconds, then died. Had vehicle towed to the ford dealer. No engine trouble codes detected. After sitting overnight, vehicle started and ran without issue. This is a definite safety hazard when a vehicle stalls at high speed on the highway.

Filed Sep 7, 2014 · Engine · 30,000 miles · CA

Vehicle stalled in the middle of a busy freeway. This incident happened after 45 minutes of normal driving with outside temperatures about mid 80's and A/C on minimal level. Just before the incident I was driving at average speed of 65 MPH when traffic gradually slowed down to around 20 MPH. Without warning vehicle lost engine power and lost power steering in the middle of the interstate highway. All warning lights came on but the radio and fan still on. I struggled with the steering wheel while other drivers passed me as the traffic begun to pick up speed again. I was lucky no one hit me and was able to coast to the median by signaling with my left arm extended outside the window. Since it was a long weekend the local ford service shop was closed until tuesday. After two days of testing and checking ford service couldn't find anything wrong. They checked their database nationwide but no similar concerns were found. I ran the onboard diagnostics and everything is ok. The irony is that the vehicle was in the same local ford service shop eight days prior to this incident to address a recall and for a 30k miles maintenance check.

Filed Aug 7, 2014 · Steering · 31,300 miles · IL

We have a 2012 ford edge purchased new. We've been having issues with power steering failure going on for about a month. The service center cannot make appropriate/reasonable repairs to our vehicle. It's been in their shop 3 times and still looses ps fluid rapidly. 1st time, they didn't have part. 2nd time, replaced high pressure line. 3rd time, replaced failed ps pump. Vehicle still continues to leak ps fluid. The vehicle is unsafe to drive, and we are afraid loosing control of the vehicle and/or being stranded on the road. We can't afford the time and cost to have it in the shop every other week. The vehicle will soon be out of factory warranty and are afraid of this ongoing problem. We are very unsatisfied with ford's products and services. We don't know what to do at this point. Nobody seems to be able to help us.

Filed Jun 27, 2014 · Fuel system, Steering · 24,230 miles · IL

In stop and go traffic at low speeds, the vehicle has stalled multiple times (11 times in the last year and a half). The most recent time in heavy, slow-moving construction traffic. Car loses all power without warning. Loss of power steering, very tight brakes, no acceleration possible and a low oil warning. I have to turn the car off and restart, this sometimes works, other times I have needed the car towed because it did not restart. This is a company car and it has been to the dealership multiple times, and only this last week was anything ever found to be wrong. All previous times the stalling could not be duplicated, and I was told either nothing was wrong with the car, they fixed a part they thought might be the problem, or I must have put in bad gas. After stalling a month ago, this past week a data recorder was attached and a defective oxygen sensor was found in the emissions system when the car stalled for the dealership. The oxygen sensor was replaced and they test drove the car. The stalling did not occur during their final test drives. I received the car back a week ago, only to have it stall three times within 10 miles two days ago. Almost was re-ended by a semi-trailer truck this last time as I was in the middle of six lanes of traffic, and with no steering, was helpless to move. Have stalled out in a gas station, rounding corners in intersections, at stop signs, driving down my street, and now four times on the highway during low speed traffic congestion. Having the car towed to the dealership as I am too afraid to drive it. There are at least four other complaints about this issue on the federal safety agency website, and it sounds like very similar to symptoms seen in the gm recalls. Car stalls without warning in more and more dangerous situations. This issue needs to be addressed by the manufacturer because of its dangerously serious nature.