2012 Ford Edge: doors won't lock, open or latch

Filed Sep 1, 2024 · MO

The door latch system is malfunctioning. The passenger side door will be closed but the light comes on that the door is open or ajar. This is a safety concern. I believe the door to be closed all the way but what if it's not and it opens while driving. I'm not sure if it is just a sensor or the door latch system is not working correctly.

Filed Mar 22, 2023 · Electrical, Locks · 140,000 miles · MA

The contact owns a 2012 Ford Edge. The contact stated that the front driver's side and passenger's side door latches failed to close the doors securely; causing the interior cabin light to remain illuminated. The failure caused the battery to be drained. The contact stated that the battery was replaced three times. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 140,000.

Filed Mar 10, 2023 · Driver assistance, Locks · 151,193 miles · IL

The contact owns a 2012 Ford Edge. The contact stated that on numerous occasions the door ajar warning light intermittently illuminated while all the doors were properly closed. The contact then stated that the navigation system and the rear-view camera intermittently displayed a distorted or blank screen. Additionally, the contact stated that the theft system alarm started to malfunction and was inadvertently activated. As a result, the battery failed. The vehicle was taken to the dealer where it was diagnosed that the open-door sensor circuit failed, and the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and transferred to the federal safety agency Hotline. The failure mileage was approximately 151,193.

Filed May 12, 2022 · Body, Locks · 67,862 miles · WV

The contact owns a 2012 Ford Edge. The contact stated that all four door latches were inoperable, causing the door ajar light to remain illuminated. The contact stated that the failure caused the battery to be drained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,862.

Filed Jun 17, 2021 · Electrical, Locks · CA

This is my 20 year old daughter's car. She attends college in another state. Recently, the door ajar light comes on and will not go off. This prevents her from locking her doors, all of them! Not while driving, and not when parked. The closes all doors and tries to lock the car, and the passenger side "door ajar" light remains on, even though the door is closed and shut tight. The repair to this issue is replacing the entire door latch mechanism and costs over $500 at the dealer. I would do it myself, but the Ford door assembly is very complicated and must be done in a precise manner. Right now, the car is parked as my daughter is on a summer trip. The interior lights are always on, so the battery has been drained and is now dead. It will not take a charge. So, I need a new battery before I can even work on the door. I believe this is a safety issue because the doors cannot be locked. The security alarm cannot be activated, and most importantly, my daughter cannot lock herself safely inside if she was being pursued by an attacker. Criminals could also ransack her belongings from the unlocked vehicle and homeless vagrants could sneak inside as well. Ford needs to recall all these Ford Edge's with this problem. I'm told it's the 3rd most popular complaint on the forums.

Filed Mar 16, 2021 · Body, Electrical · 75,000 miles · OH

My vehicle exhibits illuminated dome lights and door ajar messages when doors are fully closed. I get error messages intermittently while driving of door ajar notification and the interior lights will come on unexpectedly while driving. The interior dome lights also stay illuminated even when I have turned the car off and locked the doors, draining battery. I have received notification of ford's voluntary extension of door latch warranty through july 2020. This is a known defect. My car began exhibiting the defect in november 2020. It is a safety issue as I am alarmed and cannot see when driving at night and the interior lights suddenly pop on. I also fear my child will open the door while driving as the "lock" feature is unreliable due to the defect. In addition, it is unsafe for me to park my vehicle at night not knowing if I will have a drained battery later because there is no way to shut off the interior lights.

Filed Oct 12, 2020 · Electrical, Lights · TX

Safety issue door ajar light not turning off when door is closed. Doors will not lock when car is in motion posing a safety threat to family. Battery has died multiple days times and replacement was necessary.

Filed Jun 5, 2020 · Locks · 57,000 miles · FL

Tl* the contact owns a 2012 ford edge. The contact stated that while driving, the front driver's side door ajar warning light illuminated and the door failed to remain securely latched. The rear driver's side door ajar warning light also illuminated. The vehicle was taken to braden ford located at 9090 alamo dr, tampa, fl 33619, who replaced the front driver's door latch however, the rear driver's side door latch was not included in the manufacturer service coverage. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 57,000.

Filed Mar 25, 2020 · Driver assistance, Electrical · 76,000 miles · WA

My car is a 2012 ford edge and has had problem with the door latches and the lights, and the shifter I have had this car in the shop for this problem and it doing again. The car when started it say to put in park and shift to drive and doors does not lock and all the lights stay on in the car

Filed Sep 2, 2019 · Driver assistance · TX

Takata recall my passenger side "door ajar" light stays on at all times. This causes my battery to drain and prevents the car from locking. It also keeps the dome light on while driving which is a problem when driving at night. The doors will not lock which makes it very unsafe when in public - my children are in the car but it will not lock until it is driven for a distance. This does not help in a parking lot when car refuses to lock due to a bad sensor. Now, my driver's side door is starting to alert that it is ajar. Both doors are always closed. The driver's side door again, will not allow the car to lock and alerts me to shift my vehicle into park. This cycles 24 hours a day. My lights will randomly come on for no reason other than a bad sensor saying doors that are shut - are "ajar". This has left me on more than occasion with a dead battery. This most certainly is a safety issue concerding the doors are designed to lock automatically when driving - and they will not due to this problem. I will never buy another ford again unless this is fixed. I am requesting this be recalled as it is a known problem. I was advised it could be fixed - but it will return. I do not have the funds as a single mother to do so. Please ford - take care of this problem.

Filed Jun 27, 2019 · Electrical · TX

Ford - door ajar - the sensor was replaced back in 2013 and 2015. Appears to have faild again. Cleary a safety concern as the doors will not lock. Clearly a known issue by ford due to the number of reports. Who can entrust the safty of a young woment in a dark parking garage from getting gang raped if she can't find safty in her ford motor vechical.

Filed Apr 22, 2019 · Electrical · OH

The drivers side door latch warning light come on the dash when you close the door and will not go off. Until several closing attemps and it is very annoying because the overhead courtesy lights and the warning chime continues every few seconds.I found that this problem is contagious with this make and year ford. Ford needs to fix this defect as much as I paid for the car I don't need this added cost ($260) for repair. This has be happening frequently for about nine months. I have bought several ford vehicles over the years and this one is a bummer. I hope they recall this one before I trade it in on chevy.