When I put my 2013 Ford edge in reverse the backup camera goes out for about 5 to 10 seconds or it just doesn’t work at all. And also I just paid $672 to have the drivers side door latch replaced because the recall had expired in November of 2025 the door ajar light would stay on and the dash would say place vehicle in park
2013 Ford Edge: doors won't lock, open or latch
381 of the 2,448 complaints about the 2013 Ford Edge describe doors won't lock, open or latch.
- owner complaints
- 381
- of this car's complaints
- 16%
- typical repair cost reported
- $470
- typical mileage
- 46,000
- recalls
- 0
Doors won't lock, open or latch by model year
What owners say
Interior lights stay on much too long after turning vehicle off, even several hours. Dash and bell indicators indicates doors are open when they are not. Door locks operate open while driving.
If you hit a pot hole or a bump on the road the brake pedal makes a weird sound and then the brake goes all the way to the floorboard when trying to apply brakes and doesn't come to an immediate stop. The wrench light has come on or the symbol that has the car and wavy lines for traction control will turn on all of a sudden and then the car shuts off in the middle of the road while driving putting my life in danger. It also doesn't accelerate all of a sudden and loses power while driving putting my life in danger. When you put the car in park the car still jerks forward even after the car is in park and off. It also makes a clicking sound as if it goes into gear after you have turned the car off and park has been engaged. The headlights keep shutting off while driving or dimming in their own. The motormount screws came undone and I had to get it repaired. The power steering keeps losing the fluid and makes a loud grinding noise especially during cold weather. Makes a loud whistle sound like a turbo jet engine when it's cold and you start driving. The rear driverside door latch keeps making the car alert that the door is open when it is not. The recall only shows door latch for a different door and dealership won't repair with recall notice because the notice doesn't say all door latches and is specific to a different door. The car is unsafe to drive but it's the only car I have and the last time I took it to get repairs they kept it for a month and my it off pocket costs were close to $1600 dollars which put me in a financial strain. I can not afford to be without my car for that long again and pay for things that shouldn't be falling apart and putting my child's and my life in danger.
The contact owns a 2013 Ford Edge. The contact stated while starting the vehicle, the messages that the front driver's side door was ajar, and to shift to park(P) were displayed. The contact stated that upon slamming the front driver's side door several times, the vehicle responded as needed. The vehicle was taken to an independent mechanic, where the contact was informed that the failure could be related to the door latch assembly or to the electrical wiring. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall. The failure mileage was approximately 171,000.
The driver door latch assembly won't engage when you shut the door the doorv ajar light stays on and you have to open and shut the door several times slamming it real hard to get it to go out you have to spray wd-40 in the latch and work it to get the door to latch.
To whom it may concern, I urgently report a critical safety issue with my 2013 Ford Edge that poses significant risks to driver and passenger safety. The door locking mechanism has malfunctioned, making it unresponsive to any switches inside or outside the vehicle. This prevents access or swift exit during emergencies, jeopardizing lives. Despite the door being securely closed, a false warning light indicates that the door is ajar. Opening the door from inside has become difficult due to a faulty interior handle, and the auto-locking system engages immediately upon manual opening, hindering quick exit. This issue has been reported on forums, and it appears that some dealerships are aware of the problem; however, the fix is reported to be costly. Such safety concerns demand immediate attention to avoid potential accidents and injuries. I request a thorough inspection of the malfunctioning component and urge for an urgent resolution. I also call for Ford's comprehensive investigation and prompt action to ensure driver safety. There were no warning lamps or messages prior to the failure. Please take immediate action to rectify this safety concern and safeguard lives on the road. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Door ajar shows not closed, it’s closed. This is a safety hazard. Plus the interior lights never shut off and drain the battery. Other similar car with the same door latch assembly in ford cars have been recalled, why not mine. Multitudes of Ford Edge owners are experiencing the same problem. Just look online. Please make Ford accountable for this model as well. Thank you.
My driver door ajar light comes on and stays on if you start the Ford Edge before shutting the door. If you turn off the car then shut the driver door wait a min then start the Edge then the door ajar light does not come on. And sometimes it doesn't matter the door ajar light comes on anyway. It has something to do with either the sensor or door latch. I believe it is unsafe cause you don't know if its just on or if your door is really shut as you drive around. Also when it on while you are driving when stopping at a red light the screen comes on telling you to put the car in park. It doesn't make since to me. I haven't had it looked at cause can't afford the service call. This started happening in Sept 2022. The passenger door had the same problem and was fixed upon buying my Ford Edge. I don't have proof of it but I can show someone.
The Brake Booster continually fails on this vehicle. It is part of a much larger issue that Ford has acknowledged. On more than 30 occasions the brake booster has failed causing the brakes to fail. The latest happened today (03/30/23) when I had to brake hard to avoid a near head-to-head collision. This time, when the brakes failed I had to swerve into oncoming traffic, then back into my lane after passing the vehicle that came into our lane from a cross street. We were going UNDER the speed limit, which is 45MPH at that intersection. I was finally able to stop after using the manual shifting option to downshift and slow the car enough that the brakes would actually work. The pedal went to the floor when I had to hit the brakes hard to try and avoid the oncoming vehicle. When I contacted Ford I was asking about: Extended warranty coverage on brake booster Campaign# 13N02 I was told by Ford that this vehicle is not covered under this campaign, even though it states that the vehicle must be no more than 10 years old (it is a 2013 vehicle, AND sold as a 2013 vehicle by description from Ford Motor Company) and it is under the 150,000 mile limit. There are a LOT of people that are facing this issue as well, ergo the campaign from Ford. THEY recognize that this is an issue - this should be a recall, not some sort of campaign that Ford is using to try and avoid one. The three of us nearly lost our live THIS time when the brakes failed. How many people WILL die before this actually becomes a recall? The same should be said of the Ford Campaign #19N09 - Door latch failure. The door could come open while driving under this campaign. These should be recalls that Ford MUST fix. Please do not let my Granddaughter get into a crash because of this. She is our ward because of Cerebral Palsy, Autism, Scoliosis and other issues that she faces in life. Isn't that enough for her to deal with? What is this was YOUR Granddaughter? Would it be a recall then?
Due to the door latch issue and my interior light staying on I am unable to see at night when driving. It has caused issues with my battery and I have had to replace it a few times. Why isn't Ford recalling this?
The contact owns a 2013 Ford Edge. The contact stated that while starting the vehicle or driving at various speeds, the door ajar warning light illuminated the rear passenger’s side door on multiple occasions. The contact stated that after closing the door, an audible alarm was heard, and the door ajar warning light remained illuminated. Additionally, the contact stated that the interior light remained illuminated after the vehicle was turned off, leading to the battery being drained. An independent mechanic went to the residence to replace the battery. The vehicle was then taken to a local dealer and the rear passenger’s side door latch was replaced. The vehicle was repaired; however, the failure recurred. The door ajar alarm and warning light was illuminated for the rear passenger’s door and later caused the battery to drain again. An independent mechanic went to the residence and the battery was replaced. The vehicle was then taken back to the local dealer where the door latch was replaced again. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
The contact owns a 2013 Ford Edge. The contact stated that while attempting to apply the brake, the brake pedal went to the floor and failed to stop the vehicle. The contact stated that the vehicle was slowing down but not as designed. The contact pumped the brake pedal and turned the steering wheel to avoid crashing into another vehicle was stopping. The contact stated that while idling at a traffic light, the vehicle shut-off. The contact stated that the vehicle had to be shifted into park while stopped at a traffic light to prevent the vehicle from inadvertently turning off. The contact stated that the check engine, brake failure, and low oil warning lights were illuminated. The door latches also failed to lock the vehicle whenever the vehicle was started. The doors would suddenly lock or fail to lock as the contact continued to drive. The contact stated that she was unable to manually lock the doors occasionally. The contact took the vehicle to the dealer who diagnosed that the door latch and the brake booster needed to be replaced. The brake booster, master cylinder, vacuum hose, two unknown sensors, and brake fluid were all replaced. The manufacturer was made aware of the failure and confirmed that the mileage was past the limit for the extended warranty. The approximate failure mileage was 165,000.
Related recalls
No recalls on record for this model year.
Questions about the 2013 Ford Edge door locks
Is doors won't lock, open or latch a common problem on the 2013 Ford Edge?
381 of 2,448 owner complaints about the 2013 Ford Edge (16%) mention doors won't lock, open or latch. The model year with the most reports is 2013.
How much does it cost to fix doors won't lock, open or latch on the 2013 Ford Edge?
Owners who mentioned a price put the repair at about $470 (median of 44 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2013 Ford Edge?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2013 Ford Edge
Brake failure 109Battery drain 91Spongy pedal 88Check engine light 82Loss of power 77Stalling 77ABS 74Backup camera 69Headlights 45Grinding brakes 26Fuel smell 23Jerking 22Hesitation 18Sunroof shattered 16Fuel leak 14Screen failure 14Wipers 13Won't shift 12Won't start 11No deployment 10Engine failure 10Fire or smoke 10Key fob 10Overheating 10Sudden acceleration 8Warning lights 8Adaptive cruise 7Shudder 7Steering lock-up 7Fuel pump 6Oil consumption 6Power steering loss 6Slipping 6Transmission failure 6Collision warning 5Fuel gauge 5Misfire 5
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