2013 Ford Edge: transmission slipping

Filed Feb 4, 2024 · Engine, Transmission · VA

Put car in for regular service, and to investigate burning smell and transmission slippage. Mechanic found that the Power Transfer Unit (PTU) was completely filled with a paste-like sludge. (he has pictures) Mechanic says that the PTU is too close to the catalytic converter, therefore overheating the PTU and literally boiling the transfer fluid. He was able to clean the module, but says there's still a leak around the PTU seal. The work required to replace the seal, would also merit replacing the PTU. BUT, this is a $800 part! The safety risk would have been my transmission completely seizing up and causing an accident due to mechanical failure. The vehicle has had all of it's regular and milestone service work performed. No warning lights went off. I'm on borrowed time with this part and/or new transmission. Will there be a remedy to prevent this in the future?

Filed Sep 6, 2022 · Brakes · 121,000 miles · OH

The contact owns a 2013 Ford Edge. The contact stated there was a recall for brakes booster in 2019. The contact stated while driving approximately 35 MPH, the brake pedal was depressed; however, the contact felt as though the brakes were slipping. There were no warning lights illuminated. The contact related the failure to Ford Customer Satisfaction Program: 13N02. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,000.

Filed May 10, 2019 · Transmission · MI

Tl* the contact owns a 2013 ford edge. The contact stated that there was a constant failure with the transmission gear slipping out of drive. The contact was uncertain if the failure may progress to the other gears rendering the risk of a potential catastrophic crash. The problem was getting worse to the point that there was a reduction in speed when needing to pick up speed due to a delay in the gears changing over. The vehicle was inspected by three different repair facility independent certified mechanics for a technical diagnosis as transmission specialists. The dealer borgman ford (3150 28th st sw, grandville, mi 49418, (616) 534-7651) was notified of the failure. The manufacturer indicated that the vehicle was not included in the federal safety agency campaign number: 14v393000 (power train) for this year model vehicle. The dealer was not authorized to diagnose the vehicle yet until further guidance was provided by the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.

Filed Jul 13, 2018 · Transmission · 85,494 miles · TX

This is the second time I have taken my vehicle to the dealership for this issue. The vehicle is still under an extended warranty. The issue first occured june 5. As I was leaving work the transmission began slipping/hesitating from a stop or during acceleration. The vehicle would jump/jerk when pressing the gas pedal. Would not switch to a higher gear. When applying brakes vehicle would jump/jerk when trying to shift. Periods when the vehicle would get to speed then slip. There was no prior damage to vehicle to cause this malfunction. I took the vehicle to the dealership I purchased it, and left it with them after the service agent was barely able to drive around the block. After 2 weeks of calling the dealership to check the status of the vehicle, I was told that they couldn't find anything wrong with it, and returned the vehicle on june 19th, and has not driven the same prior to this issue. This morning, july 13th, when I pulled out onto the frontage road the vehicle would not accelerate to speed and hesitated. I was able to get off the roadway and took the vehicle back to the dealership for this issue.

Filed Sep 5, 2017 · Transmission · 42,000 miles · CA

Transmission is slipping and jerking. Engines revs high when trying to shift. I was driving on a city street when this problem started. I barely made it thru several intersections to a safe location. The car is undrivable and towed to dealer on 8/14/2017. Ford case number 19010926. Csm judy rizzo. No one from ford will talk to me or return my phone calls.

Filed Nov 9, 2016 · Brakes · 65,000 miles · TX

I first noticed a hissing sound when I would push the brake pedal. It then became sometimes difficult to press the brake pedal but then also like it did not work and would go all the way to the floor. At times, when I have the car stopped using the brakes it feels as though they are slipping and the car will lunge. I saw there was a bulletin issued by ford to extend the warranty on this issue but when I reached out they told me my car was manufactured two months after the cutoff. When I asked what was changed to exclude my car they refused to give me an answer.