I am filing a consumer complaint against Ford Motor Company regarding a known, severe safety defect in my 2013 Ford Edge 3.5L AWD. The internal water pump has failed, leaking green coolant onto the ground and threatening catastrophic engine failure. Ford designed this vehicle with an internal water pump that dumps coolant into the engine oil when it fails, hiding the defect from consumers until the powertrain is destroyed. Furthermore, the All-Wheel Drive Power Transfer Unit (PTU) is overheating due to a design that labels the fluid 'lifetime' and prevents standard servicing. I purchased this vehicle for $14,400 and have invested $4,000 in maintenance, and I am seeking state consumer protection advocacy regarding Ford's deceptive engineering practices."
2013 Ford Edge: engine failure
10 of the 2,448 complaints about the 2013 Ford Edge describe engine failure.
- owner complaints
- 10
- of this car's complaints
- 0%
- typical mileage
- 105,560
- recalls
- 0
Engine failure by model year
What owners say
2013 Ford Edge "Water pump" The Water pump is driven off the timing chain. When the water pump fails it either leaks into the engine on early models or it throws the timing out. The dealer wants $2500.00 to replace the water pump because of all the labor too get to the pump inside of engine. You have to pull the timing chain cover. Remove most of the engine to get to it. When the timing is knocked off from the pump, Valves hit pistons. Now you have to pull heads and replace bent valves. Duel overhead cams. If the pump leaks coolant into engine, Game over! Milk shake! The engine bearings are gone. New Engine! This is without a doubt the worst designed engine out there. They could have made the pump to be driven from the outside of the timing cover from the serpentine belt. It has two belts! This is an engineering cluster f**k! Good Luck!
The contact owns a 2013 Ford Edge. The contact stated while driving 30 MPH, the vehicle stalled without warning. The contact was unable to stop the vehicle. The vehicle began to roll forward and veered off the road. In a panic, the contact exited the vehicle from the driver's side door. She stated that the driver’s side rear tire rolled over her right leg however, she suffered no injuries. A police report was not filed. The contact called a relative to assist her and the relative was able to restart the vehicle and drove to an independent mechanic. The independent mechanic diagnosed the vehicle with a defective timing chain which resulted in engine failure. The manufacturer was notified of the failure and requested pictures of the engine to start an investigation. The vehicle had yet to be repaired. The failure mileage was 165,000
Tl* the contact owns a 2013 ford edge. While driving approximately 35 MPH, the brake pedal traveled all the way to the floorboard without warning. The contact stated that the brakes seized often. The dealer was not contacted. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was scheduled for a check-up by an independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 113,000.
Tl* the contact owns a 2013 ford edge. While traveling at high speeds, the brakes seized and the vehicle made an abnormal sound when accelerating. The failure occurred without warning. In addition, the door ajar warning indicator illuminated even when all the doors were closed. The manufacturer was notified of the failures. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 62,000.
Tl* the contact owns a 2013 ford edge. While driving approximately 40 MPH, the brake booster power seized and the driver was unable to stop the vehicle immediately. The contact took the vehicle to denton ford (located at 1207 double hills rd, denton, md 21629, 877‑861‑7041) where it was diagnosed that the brake booster needed to be replaced. The technician stated that the brake booster was out of warranty. The manufacturer was made aware of the failure and stated that nothing could be done. The vehicle was not repaired. The failure mileage was approximately 125,000. *tt
August 31, 2017: traveling 80mph (without cruise control, in left hand lane that had no shoulder), engine suddenly lost power, dropped below idle speed, & running rough. Managed to limp car to right shoulder without incident! Info system displayed a "yellow wrench" "see owner's manual." has occurred 4 times prior to this incident under 40 MPH. Engine died completely one time with "low oil pressure" message. Everything has been checked. No codes & oil system is fine. Have discovered on line that there is an issue with throttle body across several ford models. The second time this failed was right after making a turn. This last incident which has brought me here to lodge a complaint, was very scary and could have caused major loss of life. Why are there no recalls! I have just found a california class action lawsuit regarding ford throttle deceleration defect. After each incident the car restarts & runs normal. I never know when it going to quit!
While on the freeway, my had complete engine failure and I had less then 20 seconds to pull over to the shoulder however everything locked up and I almost caused an accident. I let the car sit for 30 seconds and restarted the car. I took it to get looked at by 2 different service centers and they didnt find a problem. I drove it again, and it happened 3 times on the freeway from san diego to orange county. I had my car towed, did my own research and learned this is an ongoing problem with ford edges for my specific year. The manufacturer is not covering it. I am selling this car because I am fearful for my life and my baby girl that was in the car with me.
Driving ford edge 2013 approx. 40 MPH on highway when the vehicle came to almost a dead stop. It seemed as if the brakes became fully engaged or the transmission seized. A truck behind us swerved and braked and almost crashed into us. My 2 children and I would have been killed. The vehicle shook violently as it moved about 2 MPH. I barely was able to get it over to the right, off the highway. It would not go any further. A red wrench icon lit on the dash. I towed it to midway ford. Service manager stated the throttle body part is defective and recalled, but resets itself if vehicle is turned off for a while, so if I did not turn off the vehicle, ford would fix it for free. Since I turned off the vehicle and it reset, I had to pay him $900 to replace it. Since I did not have $900, he advised me to drive the vehicle very slowly on the right side of the road from now on, as a precaution so my children or I do not get injured or killed the next time it happens. If this is ford's criteria for replacing this life threatening defective part, that it must be in active defect status when arriving at the dealer, then not only has ford has found a way to beat paying for the 1.6 million vehicles they agreed to recall with this defect, since you can't drive the vehicle at 900 RPM to the dealer, or tow it while running, but ford is getting rich off the recall (the part is about $185 and takes 15 minutes to replace), and 1.6 million people must pay ford $900 to fix a recalled defective part.
2 weeks after I bought my edge I was attempting to parallel park and when my engine failure light flashed and my car just turned off. I have a push button start so I had to press the brake and attempt to turn the car on again. I took it to the dealership and they told me they couldn't find anything wrong with it. So again in april and again a week ago once when I was driving on a normal street (45 MPH) and while I was driving down the freeway (75 MPH) my car just turned off and stated engine failure low oil. The 2nd time it happened my car had 4,000 miles on it and 5,000 miles the 3rd time. I told the dealership my issues and they told me they couldn't find the problem after having my car for just 24 hours. Your right, it's an intermittent issue so it's not just going to happen while you took my car and drove it 100 miles. None the less I shouldn't have to be dealing with this in a vehicle I paid over 40k for. The owner of avis ford, [xxx] told me it wasn't that big of a deal because it only happened 3 times in 5 months. My car turning off while driving is a huge deal and I could have died any of those times. Engine failures in a vehicle that is brand new is a huge deal. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Service bulletins that may apply
- These SKUs are Exhaust Manifolds with Catalytic Converters
- Ssm 47948 - 2010-2019
- For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related...
- To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine...
- The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic...
- 49 cfr
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- Ford: the outboard right hand cylinder head to block tofront cover t joint is leaking engine oil. model...
Related recalls
No recalls on record for this model year.
Questions about the 2013 Ford Edge engine failure
Is engine failure a common problem on the 2013 Ford Edge?
10 of 2,448 owner complaints about the 2013 Ford Edge (0%) mention engine failure. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2013 Ford Edge?
There are 0 recalls and 11 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Ford Edge
Door locks 381Brake failure 109Battery drain 91Spongy pedal 88Check engine light 82Loss of power 77Stalling 77ABS 74Backup camera 69Headlights 45Grinding brakes 26Fuel smell 23Jerking 22Hesitation 18Sunroof shattered 16Fuel leak 14Screen failure 14Wipers 13Won't shift 12Won't start 11No deployment 10Fire or smoke 10Key fob 10Overheating 10Sudden acceleration 8Warning lights 8Adaptive cruise 7Shudder 7Steering lock-up 7Fuel pump 6Oil consumption 6Power steering loss 6Slipping 6Transmission failure 6Collision warning 5Fuel gauge 5Misfire 5
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