Vehicle Safety Complaint – 2017 Ford Edge 2.0L EcoBoost VIN: [XXX] the federal safety agency Service Request: XXX I am submitting a formal vehicle safety complaint regarding a 2017 Ford Edge equipped with the 2.0L EcoBoost engine. The vehicle has experienced recurring overheating problems, including at highway speeds. Multiple diagnostic and repair efforts have been undertaken, including replacement of cooling-system components and evaluation by an authorized Ford dealership. The case involves suspected coolant intrusion into the engine, a condition addressed in Ford Technical Service Bulletin 22-2229. I have sought assistance from Ford Motor Company and requested a technical review and goodwill consideration. I am concerned that this condition could cause unexpected engine overheating, loss of engine power, or engine failure while driving, creating a potential safety hazard. I respectfully request that the federal safety agency review this complaint, consider the available Ford diagnostic documentation, and evaluate its relevance to investigation DP26-008. Please assign an ODI Complaint Number and advise whether additional documentation is required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 Ford Edge: engine failure
335 of the 1,386 complaints about the 2017 Ford Edge describe engine failure.
- owner complaints
- 335
- of this car's complaints
- 24%
- typical repair cost reported
- $8,000
- typical mileage
- 72,000
- recalls
- 0
Engine failure by model year
What owners say
Engine failed due to EcoBoost coolant intrusion / loss of motive power. Repaired via extended warranty.
While operating the vehicle, it experienced a sudden, unexpected loss of engine power, rough idling, and white smoke emitting from the exhaust due to internal engine failure. The vehicle’s check engine light illuminated, throwing codes P0301 for cylinder misfires, and P0316. A formal diagnostic inspection confirmed that this vehicle is suffering from the known manufacturing defect outlined in Ford Technical Service Bulletin (TSB) 19-2346, which involves internal coolant intrusion into the engine cylinders. The open-deck engine block design allows engine coolant to breach the cylinder head gasket and flood the combustion chambers. This creates an immediate safety hazard on public roadways. The sudden loss of acceleration and severe engine shuddering occurred without warning while driving, exposing the vehicle and its passengers to a high risk of a rear-end collision in active traffic. Ford Motor Company has denied out-of-warranty or goodwill assistance to resolve this defect. This issue directly aligns with the ongoing the federal safety agency investigation into Ford EcoBoost coolant leaks and structural engine failures. I am filing this to request that the agency upgrade its current inquiry into a mandatory safety recall to protect consumers from catastrophic highway engine failure. Current Vehicle Mileage: 85,000 miles
Coolant Intrusion and or cracked long engine block When I’m driving my car wants to lose power for example turning in traffic my car acts like it wants to turn off mid turn sometimes do coolant leaking in my engine which I have no control over due to the way my engine was made I have cyclinder 3 misfire. If my car is doing it I’m sure I’m not the only one having this issue on FORD EDGE 2017 make of suv I took it to the shop and ofc they say I need a new engine for something they made why make the engine this way if at some point they will be cracked long block or coolant intrusion, my car losing power could cause an accident
My 2017 Ford Edge SEL, equipped with a 1.5L EcoBoost engine, experienced a catastrophic engine failure at 66,897 miles due to coolant intrusion into the engine cylinders — a defect Ford Motor Company had already identified and documented in Technical Service Bulletin TSB 22-2229, issued in 2022. Warning symptoms: The check engine light began flashing accompanied by a rough cold start, noise on startup, and engine misfiring. These symptoms appeared suddenly and without prior indication of any mechanical issue. Component that failed: The 1.5L EcoBoost engine — specifically, coolant intrusion into the cylinder(s) caused by a known manufacturing defect. The failed long block engine is available for inspection upon request. Confirmed by dealer: Yes — confirmed by two separate authorized Ford dealerships. The first dealership initially misdiagnosed the failure as a spark plug and ignition coil issue ($830.66 charged for an ineffective repair). Ten days later the same dealership dispatched a technician who performed a coolant pressure test and borescope inspection, confirmed coolant intrusion consistent with TSB 22-2229, and recommended a complete long block engine replacement — waiving all fees, which I consider a tacit acknowledgment of the prior misdiagnosis. A second authorized Ford dealer subsequently confirmed the diagnosis and performed the long block engine replacement at a cost of $8,291.37. Manufacturer contact: Ford Motor Company Customer Service was contacted directly via live chat on July 19, 2024 (Case No. CXH-02371701-X1H6M4). Ford declined to provide any financial assistance, citing warranty expiration, and made no reference to TSB 22-2229 despite its existence in Ford's own OASIS dealer system. Safety risk: A sudden engine failure at highway speeds creates a significant risk of loss of vehicle control, inability to safely exit traffic, and potential collision — endangering the driver and other motorists. The engine misfiring and rough operation also c
The component that has failed is the engine and it is available for inspection. The vehicle on multiple occasions has had loss of power while driving. The most recent incident was when I was driving 100 miles on interstate 81 and could not go more then 60 miles an hour. I had multiple semis and vehicles that had to go around me as the speed limit was 70. It also had severe loss of power going over mountains to go home. It also would shudder upon starting up and constantly lost antifreeze. I took the vehicle to Stuckey ford Bellefonte service shop and they confirmed coolant leaking into cylinder 2 and that it needed a new engine. They performed a multi-point vehicle inspection and a visual inspection. Stuckey Ford has inspected it and confirmed it. I called Ford customer care head quarters and quoted them the Ford technical service bulletin TsB19-2346 and they refuse to take ownership of the faulty engine. I also talked to Stuckey ford in Bellefonte and they stated they could not do anything to correct the faulty engine except charge me $8,000 for a new engine. Previously the check engine light came on. New coil packs and spark plugs were installed but this did not fix the problem. It often shuttered while starting up. When a scan tool was placed on it the codes were P0316, P0302, P0300 which means misfire cylinder 2, misfire first 1000 revolutions per minute, turbo over boost out of parameter.
Coolant intrusion into cylinder 2 of the 2.0L EcoBoost engine, confirmed by an independent mechanic. In early July 2026, at about 107,100 miles, the check engine light came on. The engine ran rough and shook on cold starts, and a scan showed misfire codes P0302 and P0304. The coolant reservoir was almost empty, but there was no external leak: cardboard under the engine stayed dry overnight. Coolant gurgled behind the dash after each cold start. I logged the engine with an OBD-II data logger over several cold starts. After the car sat about 32 hours, cylinder 2 misfired 4 times in the first 9 seconds after start-up and then ran clean. After about 21 hours parked, it did not misfire. That pattern fits coolant leaking into the cylinder while the car sits. On July 15, 2026, an independent mechanic confirmed coolant intrusion into cylinder 2: - The cooling system was pressurized to 24 psi and dropped below 20 psi overnight. - A borescope showed antifreeze pooled on top of the cylinder 2 piston. - On restart, the engine blew a puff of white smoke with an antifreeze smell. - The scan showed P0302 and P0316 (misfire during start-up). Safety risk: the coolant loss had no visible source, so the only warnings were the check engine light and a low reservoir. Coolant in a cylinder can lead to engine damage or loss of power while driving. The vehicle was out of warranty. The manufacturer did not inspect it. I paid $6,500 to replace the engine at an independent shop, completed in August 2026. My data logs, the borescope photo, and repair records are available on request. This is the coolant intrusion problem described in the federal safety agency defect petition DP26008.
Engine is misfiring due to coolant intrusion leak issue. The only solution is full engine replacement. A check engine light with code P0303 was shown. The car occasionally runs rough and coolant was observed to be low.
I am writing to formally demand a permanent resolution and full coverage for a severe manufacturing defect on my 2017 Ford Edge (VIN: [XXX]). Ford shop has repeatedly failed to properly diagnose this vehicle, costing me over $2,023 in useless repairs [image_S6uQaz.png, image_qhJEm9.png, image_1tAQVw.png].Here is the undeniable timeline and evidence of your shop's malpractice:First Visit (Invoice #XXX): I paid $1,072.67 for code P0036 [image_S6uQaz.png]. Ford team replaced the downstream O2 sensor and updated the PCM software per TSB 18-2212A [image_S6uQaz.png]. Ford invoice stated the "Complete Vehicle Check Up" was OK [image_S6uQaz.png]. The light came back on immediately.Second Visit (Invoice #XXX): I paid $950.95 because the vehicle was shaking [image_qhJEm9.png, image_1tAQVw.png]. Ford team replaced all 4 spark plugs and the #2 ignition coil [image_qhJEm9.png, image_1tAQVw.png]. Fordclaimed the issue was fixed. The light came back on again.The Absolute Proof (XXX): After experiencing another violent cold-start shudder, I took the vehicle to XXX Garage for an independent inspection. They found codes P0302 (Cylinder #2 Misfire) and P0316 (Misfire on Start-Up) [image_qhJEm9.png]. Upon opening the hood, the engine coolant level was found to be severely below the minimum line, completely empty at the bottom of the reservoir.Your technicians completely missed or ignored the root cause twice. This is a textbook, documented case of the notorious Ford 2.0L EcoBoost Coolant Intrusion / Engine Block structural defect. The burning coolant poisoned the O2 sensor during my first visit, and fouled the brand-new Cylinder 2 spark plug overnight during my second visit.Because your shop repeatedly misdiagnosed a known factory defect while taking thousands of dollars from me, I demand the following:Full engine replacement (Short Block/Long Block) covered 100% under Ford's Customer Satisfaction Program 21N08 or via dealer goodwill assistance at zero INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
My 2017 Ford Edge EcoBoost, with approximately 118,824 miles, began experiencing rough starts accompanied by white exhaust. On one occasion, the vehicle also experienced a loss of power while being driven. Shortly afterward, the check engine light illuminated. My husband took the vehicle to AutoZone to have the diagnostic code read, and the code indicated an engine misfire. We then took the vehicle to an independent mechanic for further diagnosis. We were informed that the engine had a cracked cylinder block that was allowing coolant to intrude into the engine. As a result of this failure, the vehicle is now undrivable. We obtained multiple repair estimates and were advised that a complete engine replacement is the only repair option. The estimates we received ranged from approximately $7,000 to $12,000. I contacted Ford Customer Relations directly to report the engine failure and request assistance. Ford opened a case, but the case was closed quickly without a physical inspection of my vehicle or any apparent investigation into the cause of the engine failure. Ford declined to provide assistance. I am concerned about the safety implications of this failure, particularly because the vehicle experienced a loss of power while being driven on one occasion before becoming undrivable. The diagnosis we received was a cracked cylinder block resulting in coolant intrusion into the engine, and the only repair option presented to us was complete engine replacement. I am filing this complaint so that the federal safety agency has a record of my experience and can consider it along with other reports involving coolant intrusion, loss of power, and engine failure in 2015–2018 Ford Edge vehicles equipped with the 2.0L EcoBoost engine.
coolant intrusion #1 cyl causing misfire and poor running condition, hazard to drive in traffic, afecting power response, a new engine is the remedy see ford TSB 19-2346
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power, hesitated, and the check engine warning light illuminated. In addition, the engine overheated and there was a coolant odor inside the vehicle. The dealer was contacted by phone and made aware of the failure. The vehicle was diagnosed with coolant intrusion in the head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that the failure was a known failure with the vehicle. The manufacturer was contacted by phone and a case was filed. The failure mileage was approximately 71,000.
Service bulletins that may apply
- This article supersedes TSB 24-2345 to update the Service Procedure
- For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an...
- This article supersedes TSB 22-2181 to update the Service Procedure and Part List
- Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or...
- Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may...
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes...
- When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost...
- Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the...
Related recalls
No recalls on record for this model year.
Questions about the 2017 Ford Edge engine failure
Is engine failure a common problem on the 2017 Ford Edge?
335 of 1,386 owner complaints about the 2017 Ford Edge (24%) mention engine failure. The model year with the most reports is 2017.
How much does it cost to fix engine failure on the 2017 Ford Edge?
Owners who mentioned a price put the repair at about $8,000 (median of 105 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2017 Ford Edge?
There are 0 recalls and 35 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Ford Edge
Check engine light 602Overheating 308Misfire 272Fire or smoke 61Stalling 56Loss of power 55Brake failure 39Hesitation 33Shudder 27Backup camera 21Won't start 17Jerking 15Fuel smell 14Transmission failure 11Grinding brakes 10Knocking 9Power steering loss 9Won't shift 9No deployment 7ABS 5Fuel leak 5Headlights 5Screen failure 5Wipers 5
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