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2017 Ford Edge: stuck in gear or won't shift

9 of the 1,386 complaints about the 2017 Ford Edge describe stuck in gear or won't shift.

owner complaints
9
of this car's complaints
1%
recalls
3
Is there a fix? There are 3 recalls and 17 service bulletins for this area of the car. See below

Stuck in gear or won't shift by model year

What owners say

Filed Mar 17, 2026 · Engine · FL

I am reporting a dangerous engine defect involving coolant intrusion into the combustion cylinders, specifically Cylinder 4. This is a known design flaw in the 2.0L EcoBoost engine block (referenced in Ford TSB 19-2346). My vehicle is experiencing a persistent misfire, loss of coolant without external leaks, white smoke from the exhaust, and a "waterfall" air-pocket sound in the dashboard. This defect poses a significant safety risk. The engine is prone to sudden stalling or entering "Limp Mode" while driving at highway speeds, creating a high risk of rear-end collisions. Furthermore, the internal coolant leak causes severe overheating and allows flammable fluids to enter the exhaust system, which presents a fire hazard. If the engine "hydrolocks" while in motion, it could lead to an immediate loss of power and power steering, making the vehicle impossible to control safely in traffic. Ford is aware of this defect through internal Technical Service Bulletins but has not issued a safety recall. They are currently requiring owners to pay $8,000–$10,000 for a full engine replacement once the powertrain warranty expires, despite this being a fundamental manufacturing defect.

Filed Aug 5, 2025 · Engine · 64,100 miles · NE

The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving 75 MPH, the message "Engine Coolant Hot" was displayed and the engine warning light was illuminated. The vehicle went into LIMP Mode and the vehicle failed to exceed 10 MPH. The vehicle was pulled over to the side of the road and turned off. The vehicle was restarted after a while and operated as needed. The vehicle was taken to a dealer, where it was diagnosed that the spark plug needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,100.

Filed Aug 23, 2024 · Engine · 66,000 miles · PA

The contact owns a 2017 Ford Edge. The contact stated while driving 50 MPH, the vehicle went into LIMP Mode while in traffic. The contact was able to pull over safely. The contact stated that the service engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the engine block was cracked. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 66,000.

Filed Jul 5, 2024 · Engine · 70,600 miles · OH

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was intermittently illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was a misfire in cylinder #3. The spark plug was replaced. After the vehicle was repaired, while the contact's daughter was driving approximately 50 MPH, the engine began overheating, with the check engine warning light illuminated. The vehicle then went into LIMP Mode. The driver coasted to the side of the road to allow the engine to cool down before continuing to drive. The contact had topped off the coolant reservoir. The vehicle was returned to the mechanic and was diagnosed and determined that there was coolant intrusion in cylinder #3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,600.

Filed May 24, 2023 · Driver assistance, Electrical · MI

Under acceleration the vehicle will sometimes enter into limp mode. Vehicle will violently brake and come to a halt and the driver can only accelerate up to +/-5MPH to be able to pull off to the side of the road. The deceleration when this happens is sudden and violent. During this event the steering wheel is difficult to turn. ALL dash warning and fault lights flash during the malfunction. You have to pull over, shut the vehicle off, and then restart. This has happened with our two kids in the vehicle while merging onto a freeway. I have brought it to Ford 4 times. The first time they said a harness was loose and they fixed it. Other times they blamed my use of a narrower diameter winter tire, but it happens with the stock wheels as well. The malfunction continues to happen. They have not been able to duplicate the issue, so they asked me to drive around with a OBD2 scanner attached. When the malfunction happens, no error codes are reported. The Ford technician said that if it were their vehicle, they would not drive it with their children in the car. Ford has had the vehicle for almost a month now and have requested we pick it up because they cannot duplicate the malfunction and have suggested that I drive until it happens again, which is pointless as the malfunction does not trigger an error code. My wife refuses to drive the car, especially with our children in it. I have talked to Ford corporate, and they said they would escalate, but now they are not returning my emails or answering their phones. Any help you can provide would be greatly appreciated. It may be helpful to know that when I first started bringing the vehicle in for this malfunction, it was still 100% under warranty. Thank you.

Filed Jan 27, 2023 · Transmission · NM

the vehicle stopped going into “Reverse” and the transmission indicator remains in “Neutral” even when shifted to the “Park” position which has made the vehicle prone to rolling unless the Electronic Parking Brake is engaged. Once in the “Park” position the vehicle will not shift into any other position and remains locked unless the Shift Lock Release is engaged to allow the vehicle to shift into “Drive”

Filed Jun 28, 2022 · Engine · NY

I have on my car for about a year now and when I first received it about a month into it I noticed this first issue. I would be driving and all the sudden I would loose acceleration. All dash lights that could come on did. This includes BLIS system failure. Transmission failure. Engine coolant temp failure. Traction control failure. Etc etc. The vehicle enters a limp mode I believe, and in doing so it very harshly shifts down through the transmission gears as I am slowing down. This happened a second time a month after the first incident as I was entering a highway between a bridge where I only had half my car width of space to pull over on both sides. In a blind bend, in a very dangerous place to pull over. I switched to 93 octane in hopes this would fix the issue, and for 6-8 months I haven't had that issue again. Until yesterday. I went to try to pass somebody in a passing zone when my vehicle did exactly as listed above. At this point I firmly believe it has something to do with the ECU, the brains of the car as I think this is the only thing that can tie all the errors together (it’s literally every warning I can think of). Ive taken it to Ford twice now for this issue, and will be inquiring about this again when I get my inspection on Saturday. They stated there is absolutely no data that points them anywhere when they check the stored codes. Even though there was a check engine light. This even further leads me to believe its an ECU issue, as it maybe errors out and is unable to store any codes. Over all its a serious safety issue that no ford dealer is able to diagnose for me. Googling leads me to the FordEdgeForum where other people are experiencing the same issue but without a full solution as its such an intermediate problem and cannot be easily duplicated.

Filed Feb 16, 2022 · Engine, Transmission · NY

I believe the component that is causing the intermittent issue is the throttle body, however the issue is very hard to diagnose as it is very intermittent. There has been another case on the same engine (just a different year) that I have found online. While entering a highway on multiple occasions now, the vehicles engine entered a limp mode, and the entire dash had lit up with service messages. The Wrench, Check Engine, Service AdvanceTrac, Blindspot Monitoring, and many more lights were present. This is unsafe because in both situations I was unable to accelerate to get out of the way of oncoming traffic let alone safely pull my car to the side of the road. In one instance I had to pull off on the only shoulder I had just as I was entering a major highway and ended up being half in the lane of oncoming traffic on a bend where oncoming vehicles could not really see me stopped. Ive been at a dealer twice, and there are no codes present, the issue goes away after a simple vehicle restart.

Filed Oct 23, 2020 · Engine · 73,143 miles · TX

2017 ford edge with the 2.0l engine failed at 73,143 miles due to coolant in the cylinders. Original code was a p0301 for miss in cylinder number one. Replaced plugs and coils with oe from dealer and problem persisted. Check engine light on and engine vibration occurred while running at idle. There was no smoke ever from the exhaust. Took the vehicle to the ford dealer and they noted low coolant even though there was never an overheat issue, check engine light or code stored. Dealer referenced tsb 19-2346 and said engine would have to be replaced and since there was no recall ford would assume zero cost. Still owing money on the car there was no other option other than replace the engine at a cost of $7000. Given what appears to be the frequency of this specific failure coupled with the wide range of miles when it occurs ford should step up and at least partner with owners to help with the cost of engine replacement. This issue could cause the vehicle to stall which could lead to an accident or fatality depending upon when the engine stalled or went into limp mode.

Service bulletins that may apply

Related recalls

Power train: shift linkage/cable/rodReported June 10, 2022 · 2,925,968 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S43.

Recall number 22V413000 · Recall details

Power train: automatic transmission: torque converterReported June 11, 2018 · 25 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Risk
If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V‑427.

Recall number 18V390000 · Recall details

Power train: automatic transmission: torque converterReported July 6, 2017 · 6,026 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Risk
If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Remedy
Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S16.

Recall number 17V427000 · Recall details

Questions about the 2017 Ford Edge won't shift

Is stuck in gear or won't shift a common problem on the 2017 Ford Edge?

9 of 1,386 owner complaints about the 2017 Ford Edge (1%) mention stuck in gear or won't shift. The model year with the most reports is 2008.

Is there a recall or service bulletin for this on the 2017 Ford Edge?

There are 3 recalls and 17 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Ford Edge

Check engine light 602Engine failure 335Overheating 308Misfire 272Fire or smoke 61Stalling 56Loss of power 55Brake failure 39Hesitation 33Shudder 27Backup camera 21Won't start 17Jerking 15Fuel smell 14Transmission failure 11Grinding brakes 10Knocking 9Power steering loss 9No deployment 7ABS 5Fuel leak 5Headlights 5Screen failure 5Wipers 5

All model years of the Ford Edge

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