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May 26, 2023 Service bulletin

Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine...

Ford technical service bulletin 22N12 S1 for 2019-2020 Ford Fusion, 2015-2018 Ford Edge and 2019-2020 Lincoln MKZ.

Bulletin number
22N12 S1
Component
Power train
Summary
Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Cracks REASON FOR THIS SUPPLEMENT Aftermarket torque converters are no longer approved for this program, Ford part number DG9Z- 7902-H is readily available Customers will be mailed a second owner letter in June 2023 Added Attachment IV Mobile Repair Assessment Added Pick-up and Delivery information for Participating Dealers Updated Technical Instructions, Verbal Authorization needed prior to parts being ordered by SSSC

Owners of these vehicles have filed 576 complaints in the transmission category.

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