While driving at freeway speed, my fully closed panoramic moon roof exploded with me and my 5 year old son in the car. Thankfully, the interior shade was closed so no shards of glass fell inside. It sounded like a gunshot and I have front and rear view dash cam video with audio of the incident. You can see glass flying off the back of the car that could have easily damaged another vehicle if one happened to be close enough. I have been without my car for almost three months as it sits in a glass repair shop waiting for a part that is supposedly nationally back ordered. The Lincoln dealership wouldn't even help me. They just pointed me straight to the glass shop while adamantly saying a rock must have hit the top of my car to cause the damage.
The worst 2020 Lincoln MKZ problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Steering1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Steering1
Recalls 1
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
- Risk
- A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S72.
Recall number 25V442000 · Recall details
Technical service bulletins for the 2020 Lincoln MKZ 82
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Various connectivity concerns with The Ford App Lincoln App including but not limited to: missing...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black...
- Certain 2018-2024 model year various vehicles — update sync software
- Certain 2018
- Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement...
- While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal...
- Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
- Certain 2018
- Various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt...
2020 Lincoln MKZ fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl Hybrid | FWD | 42 | 39 | 41 |
| 2.0L 4‑cyl | FWD | 20 | 31 | 24 |
| 2.0L 4‑cyl | AWD | 20 | 29 | 23 |
| 3.0L 6‑cyl | FWD | 18 | 27 | 21 |
| 3.0L 6‑cyl | AWD | 17 | 26 | 20 |
What 2020 Lincoln MKZ owners say
Most recent owner complaints, unedited.
My daughter almost killed herself in the car at [XXX]; the steering wheel and wheels got stuck. She's stuck at [XXX] close by [XXX] in the middle of the road, She's already called the mechanic and towing company and his assistant so I can get to work. The car is under my name [XXX] . Car was towed to a mechanic shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Compare the 2020 Lincoln MKZ
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Other model years
Questions about the 2020 Lincoln MKZ
Is the 2020 Lincoln MKZ reliable?
Owners have filed 2 complaints about the 2020 Lincoln MKZ, fewer than a typical MKZ model year.
What is the 2020 Lincoln MKZ year score?
The 2020 Lincoln MKZ scores 95 out of 100 (good). The score compares it with the other model years of the Lincoln MKZ: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2020 Lincoln MKZ?
Steering, with 1 complaint.
How many recalls does the 2020 Lincoln MKZ have?
1 recall, covering back over prevention.
What year does the Lincoln MKZ have bad steering?
The Lincoln MKZ model years with the most steering complaints are 2014 (26 complaints), 2012 (20 complaints) and 2011 (19 complaints).
What gas mileage does the 2020 Lincoln MKZ get?
Official estimates for the 2020 Lincoln MKZ range from 20 to 41 mpg combined. The most efficient version (2.0L 4-cyl hybrid, FWD) gets 42 city and 39 highway.
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