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August 23, 2024 Service bulletin

Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.

Ford technical service bulletin SSM 52820 for 2020-2024 Ford Explorer, 2020-2022 Ford Escape and 2019-2020 Ford Fusion and others.

Bulletin number
SSM 52820
Component
Unknown or other
Summary
Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.

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