My 2021 Ford Explorer is subject to safety recall 26S14/the federal safety agency 26V117. Ford announced this recall in March 2026, but as of November 3, 2026, Ford still identifies the remedy as unavailable. Authorized dealers cannot inspect, repair, or close the recall. The unresolved recall prevents lawful use of the vehicle on a car-sharing platform and leaves me paying for a vehicle that cannot be used for its intended purpose. Ford previously projected earlier remedy dates, which have been delayed. I am requesting that the federal safety agency review whether Ford is administering this recall within a reasonable timeframe and require Ford to provide a firm remedy schedule.
The worst 2021 Ford Explorer problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Transmission128
- Engine60
- Driver assistance56
- Visibility51
- Electrical48
- Fuel system28
- Body25
- Brakes25
- Seats18
- Acceleration15
- Suspension15
- Lights8
- Steering7
- Airbags6
- Wheels5
- Seat belts3
- Tires2
- Locks1
Specific symptoms reported on the 2021 Ford Explorer
Backup camera 27Jerking 19Loss of power 19Stalling 19Engine failure 15Check engine light 13Wipers 12Fire or smoke 9Transmission failure 9Won't start 9Adaptive cruise 8Hesitation 8Rollaway 8Headlights 7Sunroof shattered 7Grinding brakes 6Knocking 6Fuel pump 6Slipping 6Sudden acceleration 6ABS 5Collision warning 5Fuel smell 5Harsh shifting 5Screen failure 5Overheating 5Won't shift 5
Recalls 26
Seats: mid/rear assembly
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
- Risk
- A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on July 16, 2026.
Recall number 26V451000 · Recall details
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
- Risk
- Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
- Remedy
- Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on June 26, 2026.
Recall number 26V402000 · Recall details
Seat belts
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
- Risk
- A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on March 19, 2026.
Recall number 26V159000 · Recall details
Visibility: windshield wiper/washer: motor
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
- Risk
- Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in November 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on March 4, 2026.
Recall number 26V117000 · Recall details
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on March 5, 2026.
Recall number 26V123000 · Recall details
Equipment: electrical: engine block heater
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
- Risk
- An electrical short circuit can increase the risk of a fire.
- Remedy
- Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on October 15, 2025.
Recall number 25V685000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
- Risk
- An engine stall increases the risk of a crash.
- Remedy
- Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S75.
Recall number 25V455000 · Recall details
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
- Risk
- A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S72.
Recall number 25V442000 · Recall details
Seats: mid/rear assembly
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
- Risk
- A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
- Remedy
- Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S67.
Recall number 25V393000 · Recall details
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V‑342. The video output may fail, preventing the rearview camera image from displaying.
- Risk
- Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S27.
Recall number 25V159000 · Recall details
Power train: driveline: driveshaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V‑199 or 22V‑255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Risk
- A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S22.
Recall number 25V166000 · Recall details
Seat belts
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
- Risk
- A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866‑436‑7332. Ford's number for this recall is 25S09.
Recall number 25V093000 · Recall details
Equipment: other: labels
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
- Remedy
- Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24C39.
Recall number 24V852000 · Recall details
Engine and engine cooling: engine: hard parts internal/mechanical
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S55.
Recall number 24V635000 · Recall details
Engine
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
- Risk
- An engine compartment fire increases the risk of injury.
- Remedy
- Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S52.
Recall number 24V598000 · Recall details
Power train: driveline: driveshaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Risk
- A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S55.
Recall number 23V675000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
- Risk
- Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
- Remedy
- Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford Motor Company's number for this recall is 23S53.
Recall number 23V626000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
- Risk
- Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S23. This recall expands and replaces the federal safety agency recall number 23V‑022. Vehicles previously repaired under 23V‑022 will need to have the new remedy performed.
Recall number 23V342000 · Recall details
Back over prevention: display function
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23C14.
Recall number 23V305000 · Recall details
Parking brake: electrical
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V‑255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Risk
- Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S16.
Recall number 23V199000 · Recall details
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
- Risk
- A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
- Remedy
- Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S05.
Recall number 23V069000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
- Risk
- Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S02. This recall expands and replaces the federal safety agency recall number 21V‑735. Vehicles previously repaired under 21V‑735 will need to have the new remedy performed.
Recall number 23V022000 · Recall details
Suspension: rear
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.
- Risk
- A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.
- Remedy
- Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S47.
Recall number 21V870000 · Recall details
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
- Risk
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S44.
Recall number 21V735000 · Recall details
Air bags: side/window: curtain
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".
- Risk
- Improper deployment of a side air bag increases the risk of injury during a crash.
- Remedy
- Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21C19.
Recall number 21V652000 · Recall details
Engine
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
- Risk
- With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S72.
Recall number 20V788000 · Recall details
See all 26 recalls for the 2021 Ford Explorer
Defect investigations
Loss of Motive Power
On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject vehicles was determined to be intake valve fracture, and the full scope of vehicles affected by the subject defect was identified as all MY 2021-2022 Ford and Lincoln models equipped with either the 2.7L or 3.0L EcoBoost engines, referred to as the âNanoâ engine family. If an intake valve fractures in the subject engines, it may drop into the cylinder and contact the piston, often resulting in catastrophic engine damage. On September 29, 2023, PE22007 was upgraded to an Engineering Analysis (EA23002) to further investigate the subject defect across the full scope of affected vehicles. During EA23002, ODI visited Ford facilities to review technical information related to intake valve fracture in âNanoâ engines, coordinated with the federal safety agencyâs Vehicle Research and Testing Center (VRTC), and analyzed updated field data relating the subject defect. Forensic analysis of fractured intake valves demonstrated that the defective components exhibited âgrinding burnâ or out of specification hardness in the area of the keeper grooves. The presence of grinding burn is evidence that during the groove grinding phase of production, the temperature of the valve became sufficiently high to alter the microstructure of the material and is indicative that the valve supplierâs manufacturing processes were not within control specifications. Grinding burn results in a hard, brittle microstructure and high residual stresses toward the surface of the valve. Through normal engine loading, a valve with grinding burn will likely fracture at the area of highest vulnerability, which is the third keeper groove. In its response to the EA23002 Information Request (IR) letter, Ford provided evidence of 396 customer complaints (including field reports), 825 warranty claims, and 936 engine exchanges. When considering both ODI and manufacturer failure report data, there have been reports representing 1066 unique vehicles within the subject vehicle population. Analysis of the failure report data demonstrates that vehicles equipped with potentially defective intake valves were built within a production âspike periodâ of May 2021 â October 2021. The beginning of the spike period corresponds to a ramp up in production at the valve supplier manufacturing facility, and the end of the spike period aligns with the implementation of several mid-production process improvements and the decision to change the metal alloy used to produce intake valves from âSilchrome Liteâ to âSilchrome 1â. Ford began investigating the subject defect in July 2021, determined the root cause, and took corrective measures for the new production vehicles. Analysis of the failure report data demonstrates that these corrective actions were successful in eliminating the risk of intake valve fracture for subject vehicles produced after October 2021. However, Ford did not take any field action to address vehicles produced during the spike period, and in the several months following the implementation of the production changes, a significant number of field failures continued to occur. It is Fordâs assessment that not all valves produced during the spike period are defective, and that failures associated with the subject defect occur at low time in service. Analysis of the failure report data demonstrates that the vast majority of failures have occurred before 20,000 miles with over half of all reported failures occurring before 5,000 miles. The rate of reported failures related to the subject defect has steadily decreased since November 2021. ODI coordinated with the federal safety agencyâs National Center for Statistics and Analysis (NCSA) to conduct statistical analysis and predict the number of future failures associated with the subject defect. The results of this analysis, and the trends identified through the failure report data are generally consistent with Fordâs assessment that defective intake valves will likely fail at a low time in service and indicate that the majority of subject vehicles equipped with defective valves have already experienced a failure. On August 23, 2024, Ford submitted recall 24V635 for subject vehicles equipped with âNanoâ engines and built within the production spike period identified above (total population 90,736 vehicles). The remedy includes an inspection at a Ford/Lincoln dealership where the lifetime engine cycles of the vehicle will be determined. If a vehicle does not meet a threshold for lifetime engine cycles, the dealership will conduct a high RPM engine cycle accumulation procedure, which aims to identify if the vehicle is equipped with defective intake valves. Any vehicle that fails the accumulation procedure will receive an engine replacement under the recall. In addition to recall 24V635, Ford has stated that it will launch customer satisfaction campaign 24N12, which will provide extended warranty coverage to the subject vehicles through the earlier of 10 years or 150,000 miles. In view of the recall action being taken by Ford, ODI is closing this Engineering Analysis. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to
EA23002
Rear Axle Bolt Failure
On July 17, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 2 consumer complaints alleging loss of vehicle forward power and/or loss of transmission torque of the rear wheels in model year (MY) 2020-2022 Ford Explorer vehicles (subject vehicles). The RQ was opened to focus on the effectiveness of the remedies of Recalls 22V‑255 and 23V‑199 related to the alleged problem. Recall 22V‑255 involved replacing the bushing and axle cover in the following subject vehicles: 3.3L FHEV Police built before October 14, 2020, and 3.3L Gas Police vehicle built before January 31, 2021. For 2.3L RWD, 3.0L PHEV, 3.3LFHEV, and 3.0LST retail (non-police) vehicles, the recall provided an PCM software update to engage the Electronic Park Brake (EPB) when Park is commanded. The recall addressed a breakage of the rear axle bolt that can cause the driveshaft/half shafts to disconnect, resulting in a loss of transmission torque to the rear wheels necessary to hold park. If the parking brake is not applied, the loss of the primary park torque will allow the vehicle to roll in park increasing the risk of crash and injury. Recall 23V‑199 addressed 674 of the subject vehicles produced from February 2, 2019 to April 4, 2022, which received an incorrect remedy under Recall 22V‑255. The affected vehicles had received a previous Powertrain Control Module (PCM) update which did not include an automatic EPB engagement when vehicle is shifted to park. On October 17, 2023, Ford filed a new safety recall (Recall 23V‑675) covering 238,364 MY 2020-2022 Explorer vehicles with the following powertrains: 3.3L FHEV Police, 3.3L Gas Police, 3.0L Gas Police, 2.3L RWD, 3.0L PHEV, 3.3L FHEV, 3.0L RWD and 3.0L AWD, produced from October 22, 2018 to July 6, 2022, equipped with a 3-point mounted axle design. Ford stated that the cause of the bolt fracture is due to joint design not robust to peak axle input torques and manufacturing variability. The primary contributor is insufficient bearings for maximum joint loads. This can result in bearing deformation, increasing bending stress on the bolt, which may lead to fatigue failure. On January 19, 2023, Ford amended Recall 23V‑675 to add 1,942 MY 2020-2022 Explorer vehicles with the following powertrain: 3.0L RWD Platinum and King Ranch variant, produced from October 22, 2018 to July 6, 2022, equipped with a 3-point mounted axle design. In addition to the safety recall, Ford will conduct a customer satisfaction program for the following MY 2020-2022 Explorer vehicles with the following powertrains: 2.3L AWD, 3.3L Gas Retail, 3.0L Gas AWD Platinum and King Ranch, produced from October 22, 2018 to July 6, 2022. Ford stated that the Explorer powerpack variants not covered under Recalled 23V‑675 do not present an unreasonable risk to motor vehicle safety due to the combination of lower peak torque levels and torque management strategies to share inputs between front and rear axles, reducing occurrence of higher torque. According to Ford, this is also evidenced by the lower current and projected failure rates. In view of the recall action being taken by Ford, ODI is closing this RQ. the federal safety agency will continue to monitor complaints from the customer satisfaction program vehicles and reopen this issue, if necessary. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to
RQ23002
Technical service bulletins for the 2021 Ford Explorer 297
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin supersedes 26-2226
- This bulletin supersedes 26-2226
- Some 2020-2026 Aviator/Explorer/F-150/Bronco/Ranger vehicles equipped with a 2.7L or 3.0L (non-diesel)...
- Some 2020-2024 Explorer/Aviator vehicles equipped with 3.0L EcoBoost/hybrid engine may exhibit blue or...
- This article supersedes TSB 25-2373 to update a print error on publication
- This article supersedes 26-2287
- For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion...
- Some 2020-2025 Explorer vehicles equipped with a power roof opening panel may exhibit a sunshield with...
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2021 Ford Explorer fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 3.3L 6‑cyl Hybrid | RWD | 27 | 28 | 27 |
| 3.3L 6‑cyl Hybrid | 4WD | 23 | 26 | 25 |
| 2.3L 4‑cyl | RWD | 21 | 28 | 24 |
| 2.3L 4‑cyl | 4WD | 19-20 | 23-27 | 21-23 |
| 3.0L 6‑cyl | RWD | 18 | 26 | 21 |
| 3.0L 6‑cyl | 4WD | 18 | 24 | 20 |
| 3.3L 6‑cyl | 4WD | 16 | 23 | 19 |
What 2021 Ford Explorer owners say
Most recent owner complaints, unedited.
Here's the updated submission, without the engine paragraph. **Form fields** - **VIN:** 1FM5K8GC7MGA77908 - **Incident date:** today's date - **Crash / fire / injury:** No - **Components:** Visibility (Windshield Wiper/Washer), Power Train (Automatic Transmission), Seats **Narrative** ``` I am filing because my 2021 Ford Explorer (VIN 1FM5K8GC7MGA77908) has three open safety recalls with no remedy available, and Ford has already missed its own remedy date on at least one. 1. the federal safety agency 26V117 / Ford 26S14 (filed Mar 3, 2026) – Front windshield wiper motor may become inoperative or operate intermittently, causing loss of visibility. Ford stated the remedy was anticipated in Q2 2026. As of November 2, 2026, the remedy is still listed as not available. 2. the federal safety agency 26V402 / Ford 26S48 (filed Jun 24, 2026) – Transmission may engage Park while the vehicle is moving, damaging the parking system so the vehicle could roll away while in Park. Ford's interim instruction is to always set the parking brake. The remedy is not anticipated until Q2 2027, leaving a roll-away risk unaddressed for roughly a year. 3. the federal safety agency 26V451 / Ford 26S52 (filed Jul 14, 2026) – Second-row easy-entry seat switch may stick, allowing the seat to tip or slide while driving. Remedy is listed as not yet available. I request that the federal safety agency require Ford to provide interim remedies or loaner vehicles for these open recalls and to commit to firm remedy dates. ENGINE: My vehicle has the 3.0L engine and was built in Chicago on January 16, 2021, before the June 7, 2021 start of the recall 24S55 (the federal safety agency 24V635) build range. I request that the federal safety agency confirm Ford's analysis supports excluding earlier 3.0L builds from the valve fracture population. ``` If you'd rather keep the engine question in, paste the short "ENGINE:" paragraph from my last message above the final request line. Save the confirmation number when you submit.
The contact owns a 2021 Ford Explorer. The contact stated that while driving approximately 70 MPH and making a left turn, the steering wheel suddenly became difficult to turn, causing the driver to lose control of the vehicle, and the vehicle crashed into a concrete wall barrier. The vehicle sustained severe damages on the passenger-side and was towed to the local Collision Center. A Police report was filed. The contact sustained a right hip injury. Medical attention was needed but was not yet received. The failure mileage was 91,942.
The brake pedal on my 2021 Ford Explorer intermittently sticks or fails to return to its upright position after being depressed. This mechanical binding and failure to release changes drastically with seasonal weather transitions and ambient temperature drops. When the vehicle or the outside air is cold, the pedal requires me to physically hook my foot underneath the pedal arm to pull it back up so that the brakes fully disengage. This creates a severe safety hazard, as the brakes remain partially applied or sluggish to respond, which causes unexpected vehicle deceleration, brake drag, and a delayed throttle response when trying to accelerate. The vehicle is unpredictable to drive in traffic. The vehicle has been inspected, and the issue is characteristic of an internal manufacturing defect or tight tolerances within the Electronic Brake Booster (EBB) assembly under temperature fluctuations, similar to the issues addressed in Ford’s prior Customer Satisfaction Program 20B51.
The contact owns a 2021 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 26V117000 (VISIBILITY); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
On October 21, 2026, after an approximately one-hour round trip in our 2021 Ford Explorer, we arrived home and noticed smoke coming from under the hood. When we opened the hood, we found oil spread throughout the engine compartment. The smoke and oil leak raised concerns about a possible fire and the safety of continuing to drive the vehicle. The vehicle had recently received its second replacement engine, installed by Stuckey Ford of Bellefonte on September 2, 2026. We brought it back to that dealership on October 23. Service staff told us they believed the oil leak involved the valve cover gasket on the recently installed long block. This is a preliminary diagnosis; we have not received written confirmation of the cause. As of October 26, the vehicle remains at the dealership awaiting repair and is available there for inspection upon arrangement. Whether Ford has independently inspected this new issue is unknown. The vehicle has a history of repeated oil loss and low oil pressure warnings. The original engine was replaced under warranty in June 2024 at approximately 39,574 miles after the dealership documented oil in cylinder 2 and heavy cylinder wall scoring. In June 2026, we again reported almost no oil and a low oil warning. In July 2026, at 77,206 miles, the dealership documented excessive oil consumption and internal oil burning in cylinder 3, leading to the September replacement. Shortly after that replacement, the vehicle also displayed an overheating warning and required towing. The dealership found that a coolant hose had come off and repaired it in September. Whether warning lights or messages appeared before the October 21 oil leak and smoke incident is unknown. The repeated engine problems and this new incident have left us concerned about safely using the vehicle.
Fire started around center console when car was parked. HVAC/ info screen/ rear view mirror substained severe burn.
The contact owns a 2021 Ford Explorer. The contact stated that while driving 30 MPH, the vehicle suddenly shut off. The vehicle was pulled over safely and turned off; however, the vehicle failed to restart. The vehicle was towed to an independent mechanic and was diagnosed with low-pressure fuel pump failure. The contact associated the failure with the federal safety agency Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The dealer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was 78,209.
They have fixed zero recalls. I have no wipers at all. I’ve attempted to get a resolution multiple times with no care or concern nor resolution. This is ridiculous. A recall almost 8 months and people have zero wipers!!! And the engine recall. It’s going to blow up before it’s fixed!
My vehicle was just diagnosed with trouble code P2888 (Park Lock Actuator Circuit/Open). This prevents the vehicle from shifting safely into Park. SHIFT SYS FAILURE was the error displayed in the dash readout. This matches the exact model, year, and dangerous symptoms outlined in Ford Safety Recall 26S48. My local Ford dealership has recommended the exact repair specified by that recall—a full transmission valve body replacement. Despite having the identical component failure and safety risk as the recalled vehicles, I am being asked to pay out of pocket solely due to my VIN assembly date. Because this is a known, documented manufacturing flaw, I respectfully request that Ford provide goodwill coverage to resolve this repair. They denied it despite acknowledging the matching details.
Compare the 2021 Ford Explorer
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Other model years
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Questions about the 2021 Ford Explorer
Is the 2021 Ford Explorer reliable?
Owners have filed 455 complaints about the 2021 Ford Explorer, fewer than a typical Explorer model year.
What is the 2021 Ford Explorer year score?
The 2021 Ford Explorer scores 77 out of 100 (average). The score compares it with the other model years of the Ford Explorer: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2021 Ford Explorer?
Transmission and drivetrain, with 128 complaints, typically around 46,000 miles. Next is engine (60).
How many recalls does the 2021 Ford Explorer have?
26 recalls, covering seats, power train and seat belts.
Was there a recall on the 2021 Ford Explorer transmission?
Yes, 4 recalls: 26V402000, 25V166000, 23V675000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Explorer have bad transmission?
The Ford Explorer model years with the most transmission complaints are 2002 (1,502 complaints), 2020 (506 complaints) and 2004 (460 complaints).
What gas mileage does the 2021 Ford Explorer get?
Official estimates for the 2021 Ford Explorer range from 19 to 27 mpg combined. The most efficient version (3.3L 6-cyl hybrid, RWD) gets 27 city and 28 highway.
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