Sunroof shade broke will not retract properly, causing serious visual concerns obstruction view our the rear window of the vehicle . There was no warning lights , or signs this was going to happen ,
2021 Ford Explorer: sunroof shattered
7 of the 456 complaints about the 2021 Ford Explorer describe sunroof shattered.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 0
Sunroof shattered by model year
What owners say
Interior panoramic roof shade roller broke and is not retracting the liner anymore
The sunroof shade is sagging. It broke from one day to the next, and it’s blocking my rear view.
I was driving down the road and heard a loud pop and it sounded like a golf ball hit my door. I immediately looked in my rear view mirror and was unable to see anything. After merging to the shoulder of the road and stopping safely I turned around and noticed that the headliner from my sun roof had broken and fallen and was blocking all view from my mirror.
Sun roof clips broke causing sunroof shade to sag
The electronic sunshade that covers the panoramic sunroof has malfunctioned and cannot be retracted fully. The sagging sun shade covers the rear window and blocks the view. I have taken it to the dealership for repair, but it is not covered under my extended warranty and is around $2000.00 to repair out of pocket. The dealership charged a $199.99 diagnostic fee to ascertain that it was the sunroof shade that had broken. There were no symptoms or warnings before this happened.
The contact owns a 2021 Ford Explorer. The contact stated that while driving 55 MPH, the contact heard an abnormal sound, and the tempered stationary sunroof glass shattered without impact. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.
Service bulletins that may apply
- "Refuel Error See Manual" message in the instrument panel cluster (IPC) after installing a replacement...
- 2020-2026
- 2020-2025 my
- There is a parts and labor time error for Explorer/Aviator 3.0L EcoBoost and Aviator 3.0L plug-in hybrid...
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to
- Inoperative power liftgate when using intelligent access (IA) features such as the hands free liftgate or...
- Inoperative driver door window control switch (windows inoperative, mirror control unresponsive, etc.)....
- Wind/whistle type noise at highway speeds originating from the front A-pillar applique (either side or both)
Related recalls
No recalls on record for this model year.
Questions about the 2021 Ford Explorer sunroof shattered
Is sunroof shattered a common problem on the 2021 Ford Explorer?
7 of 456 owner complaints about the 2021 Ford Explorer (2%) mention sunroof shattered. The model year with the most reports is 1993.
Is there a recall or service bulletin for this on the 2021 Ford Explorer?
There are 0 recalls and 8 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Ford Explorer
Backup camera 27Jerking 19Loss of power 19Stalling 19Engine failure 15Check engine light 13Wipers 12Fire or smoke 9Rollaway 9Transmission failure 9Won't start 9Adaptive cruise 8Hesitation 8Headlights 7Grinding brakes 6Knocking 6Fuel pump 6Slipping 6Sudden acceleration 6ABS 5Collision warning 5Fuel smell 5Harsh shifting 5Screen failure 5Overheating 5Won't shift 5
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