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2020 Ford Explorer: sunroof shattered

6 of the 1,254 complaints about the 2020 Ford Explorer describe sunroof shattered.

owner complaints
6
of this car's complaints
0%
recalls
0
Is there a fix? 9 service bulletins cover this area of the car. See below

Sunroof shattered by model year

  • 2026
    5
  • 2025
    3
  • 2023
    3
  • 2022
    6
  • 2021
    7
  • 2020
    6
  • 2017
    3
  • 2016
    2
  • 2015
    2
  • 2014
    3
  • 2013
    2
  • 2011
    1
  • 2006
    1
  • 2005
    1
  • 2004
    1
  • 2002
    1
  • 1997
    1
  • 1994
    3
  • 1993
    7
  • 1992
    3
  • 1991
    5

What owners say

Filed Feb 15, 2026 · KS

Sunroof clip broke and fabric sags which can affect visibility.

Filed Dec 18, 2025 · MI

The panoramic sunroof shade broke and hung down obstructing my view out of my rear view mirror. It is dangerous for me to be driving without being able to see behind me when my sunshade or sunroof are open. It is available to inspect. I brought it to a repair shop and they said it is a very common issue with Ford Explorers and an expensive repair. The vehicle wasn’t inspected by the manufacturer or police and there were no warning lamps. Ford is well aware of this issue and needs to fix it

Filed Jul 26, 2025 · Visibility · NM

Sunroof fabric clip broke when opening causing the fabric to hang down and obstruct view out of the rear view mirror.

Filed May 29, 2022 · Visibility · TN

The front panel of my 2020 Ford Explorer ST panoramic sunroof exploded on May 6, 2022. Fortunately, I had closed the sun shade two days prior while on vacation in Florida. It was not due to being hit by debris as traffic was light and no trucks nearby. I was driving westbound on I-4 between Orlando and Tampa when a sudden "BOOM" occurred. I looked around as to what happened as their was no vibration or shuttering in the steering. I then heard glass shattering. When I could safely pull to the side of the road to inspect, the entire front panel of the sunroof was gone except around the perimeter. If I had not previously closed the sun shade, the tempered glass would have been in my eyes and any passengers in the front or rear seats. The local Ford dealership initially stated that the sunroof would be covered by warranty while waiting (6 days) for the back-ordered sunroof to be delivered. Then after being in the Service department for 2 days, they stated it would not be covered under warranty. I called Ford Corporate to complain, but they were only concerned if there was an open recall on the sunroof and there were none. They seemed disinterested in the safety aspect of the issue. I have since paid for the repair and filed an insurance claim. I know what a rock hitting the windshield or hood sounds like... this was not a rock, but a low, "mini-sonic boom"... the sunroof literally exploded. I usually do not pull the sun shade closed, but did so while in Florida although it was not extremely hot , between 87-92 degrees at around 9:30am, clear and sunny.

Filed Aug 28, 2021 · AZ

Sunroof exploded. There were no warning lights or beeps. It sounded like an explosion and caused me to nearly wreck from the loud boom. I went into a field and nearly lost control of vehicle.

Filed Aug 11, 2021 · Body · TX

We were going down the Hwy about 65 no cars around our sunroof exploded we had the headliner closed and it was full of glass. We thought at first we had a blow out but we saw all the glass in the middle of the sunroof no object or mark on car

Questions about the 2020 Ford Explorer sunroof shattered

Is sunroof shattered a common problem on the 2020 Ford Explorer?

6 of 1,254 owner complaints about the 2020 Ford Explorer (0%) mention sunroof shattered. The model year with the most reports is 1993.

Is there a recall or service bulletin for this on the 2020 Ford Explorer?

There are 0 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2020 Ford Explorer

Jerking 130Backup camera 104Transmission failure 84Harsh shifting 65Headlights 56Collision warning 54Loss of power 49Check engine light 44Stalling 43Grinding brakes 30Won't shift 29Engine failure 23Hesitation 23Slipping 21Adaptive cruise 19Screen failure 18Fuel smell 17ABS 16Door locks 16Fire or smoke 14Overheating 13Warning lights 13Knocking 11Lane assist 11Whining noise 11Rollaway 10Sudden acceleration 9Won't start 9Key fob 8Water leak 8Wipers 8Brake failure 7Shudder 6Ball joint 5Fuel pump 5Power steering loss 5

All model years of the Ford Explorer

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