Driving down road when motor started making noise. No lights on dash or anything then it started to buck and wouldn’t accelerate.i pulled over on the highway and shut it off and called a friend for a tow. Got the car checked out and turns out it was almost 5 quarts low on oil and has spun a rod bearing and almost locked up.
2020 Ford Explorer: engine knocking or ticking
11 of the 1,252 complaints about the 2020 Ford Explorer describe engine knocking or ticking.
- owner complaints
- 11
- of this car's complaints
- 1%
- recalls
- 2
Engine knocking or ticking by model year
What owners say
While driving my car, the transmission suffered a mechanical failure. The vehicle is shuddering when decelerating, causing sudden jolting and knocking sounds with no warning or error messages. Because of this defect, the vehicle poses an immediate hazard and cannot be safely driven. The vehicle was dropped off on Monday August 24 with the Ford dealership and the service team has made contact to confirm the transmission valve body, pump and park pawl are damaged and confirmed that this is a result of the federal safety agency Recall 26V402 (Ford Recall 26S48). The Ford service team have advised that they are able to complete a temporary repair to get the car working again only if I agree to pay them $4,400 despite the recall. Ford’s interim remedy involves replacing failed components with identical, un-remediated parts that possess the exact same engineering flaw, which fails to permanently resolve the safety crisis. Furthermore, I am facing severe difficulties obtaining immediate vehicle recovery, interim repairs, and alternative transportation (such as a loaner or rental vehicle) from authorized Ford dealerships while the vehicle remains grounded due to this manufacturer safety defect. Ford’s corporate office was also contacted on Tuesday to discuss after we were advised that we would need to pay to get the car drivable and the dealership refused a temporary vehicle or rental during repairs. A Ford corporate employee replied that they would make contact within 24 hours. When we did not hear back, we contacted the corporate office again on Thursday and spoke to a rep who stated they would escalate and we would hear back Friday (today). Ford has failed to make contact with any resolution. I am filing this complaint to document a premature, complete component failure under this recall, and to request that the federal safety agency review the manufacturer’s remedy timeline, as leaving safety-compromised vehicles un-remediated on the road or stranded presents an unreasonable risk to public safety.
When putting the car in reverse and moving backwards start to feel the vehicle look drive power and knock sounds. Sounds likes and feels like gear teeth or not aligned. When putting the car into drive the vehicle jumps a little and you hear a lout pop noise.
on 2/27/26 I heard a knocking sound in my car, no warning lights came on, took it to local car place and was told there was no oil in the tank. I immediately made an appt to take it to River View Ford dealership for service. They looked at it on 3/2 and found the engine to be damaged from the turbos pulling oil out of the oil tank and sucking it into the engine. They informed me nothing was being offered to replace the engine for that year 2020 and my warranty just ended 11/25. This car is worth $70,000 new, just paid it off early, otherwise in great condition. I called the Customer service line and was told there is nothing they can do or offer and filed the complaint. My husband called back and spoke to 3 different rude people requesting someone call our dealer and talk with the service people- this didn't happen. Earlier this year this car had a differential leak that cost $3000; it also had the undercarriage of the car that holds the flex pipes up, fall apart and required the entire undercarriage to be replaced. I find it appalling that you google ST engine issues and they specifically say 2020 models have issues with and suffer from severe oil-related issues, including high oil consumption, oil starvation, and, in some cases, turbocharger failure or engine knocking. How is this not a recall? No warning signs til its too late.
For new model year 20 20, and 2021 Ford developed an all-wheel-drive vehicle. This is not a four-wheel-drive vehicle. It is an all-wheel-drive vehicle that you can select manually into four-wheel-drive, but it has an automatic system that engages and disengages the front drive axle through a comp component called an FADA. Front axle disconnect actuator. Ford has problems with that actuator going bad to the point that they put out a technical service bulletin to fix this unsafe design TSB 23-2174 dated 24 July 2023. They replace the drive axle and this component and make the car full time all wheel drive. The reason was because the actuator would fail and it would damage the front differential when it locked up on the highway. My car is in Service right now getting it replaced over $3000 and it just clicked past the drivetrain warranty. Now, unfortunately, the car is redesigned into something that it wasn’t meant to be. For highway speeds it now affects fuel economy and design is different from what they sold us. It is unsafe and it is like a ticking time bomb they they’re exploding on the highway. They redesigned the cars after this to four-wheel-drive and you have to manually selected into four-wheel-drive. Ford is reworking all the parts and they’re trying to cover it up.
I have a 2020 ford explorer with the 3.3 motor. It was making an odd ticking noise, and I took it into the dealership, here the waterpump is bad. I have looked online and there are plenty of people complaining about pre mature waterpump failure. I called ford consumer affairs and warranty dept as my vehicle is not far out of warranty and they refuse to cover the repair.
Vehicle continuously shows a fault for Hill Start Assist, AWD Mode disabled, AdvanceTrac fault, Park Sensor, AWD Module Failure, ABS disabled. These faults started showing 13/04/25. While in traffic, driver was giving the throttle gas. While giving gas, driver lost power, and noticed a ticking noise as car was losing power in normal drive mode. Driver could have potentially been rear ended, pushed into traffic, and fear that the vehicle will eventually have a brake failure; or have the brakes lock up on the car while driving that could also lead to fatality, or bodily injuries of driver, or civilians. After making it to destination, driver parked for the night. The next day driver started car all faults were gone. Driver then trashed car to dealership to see what malfunction the car had and everything was fine. Fault later appeared, and driver lost power again. Driver then proceeds to a nearby Auto store where driver had a diagnostic of the car. The store associate then tells driver that the car had a faulty PCM. Driver also notes that the car was Purchased used with mileage reported at 29,000 miles. Driver now has 57k miles. Though car isn’t new. It isn’t old. Being that it is used, car is and was practically new. Driver feels a car with low mileage should not be malfunctioning given the status of its components.
The contact owns a 2020 Ford Explorer. The contact stated that the vehicle was taken to an independent mechanic for a routine oil change. While driving at 35 MPH, the vehicle began to make an abnormal knocking and squealing sound. The vehicle began to jerk. The driver turned off the vehicle. There were no warning lights illuminated. The contact stated that the failure was like the failure listed in the federal safety agency Campaign Number: 23V597000 (Engine and Engine Cooling). The vehicle was towed to the residence. The mechanic determined that the engine needed to be replaced. The vehicle was towed to the local dealer, where it was diagnosed that the engine, turbo, and battery needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 94,000.
The car pulls on the left when driving. And ticking noise
We bought this our ST in April and just our luck it has passed the 5-year mark.....no powertrain warranty for us, darn. On Wednesday, during the 30-minute drive home from work, my spouse reported a fault indicator on the dash related to 4WD or AWD being inoperable. This did not trigger the MIL, but diagnostics showed DTC C0631, identified in TSB 23-2114/2174. After a costly fix replacing the FADA with an intermediary shaft, the SUV will no longer be an "Intelligent 4WD" vehicle—seems like creative and false advertising masking a known engineering failure identified by many on the internet [XXX] ). The first sign is a FADA leak. The TSB states that customers can continue to drive, so I took the vehicle for a drive, only to find myself abruptly stalled in traffic after about a mile. I tried to restart the vehicle several times, but nothing happened. After waiting about five minutes and calling my spouse, I tried again and was able to start it. It felt like it was in "limp" mode, as it had issues accelerating, so I slowly drove home. When entering the driveway, the vehicle could barely make it into the parking spot. As I pulled in and applied the parking brake, the vehicle was idling and started squealing so ear-piercingly loud (maybe SSM 51419?) that I was shocked and quickly shut it off. Later, I started the vehicle again and noticed it was knocking now, but the squeal was gone and didn't reproduce. The vehicle was towed to the local Ford dealer, and after reporting my experience and their troubleshooting, I've been given an incredible ~$8,000 estimate for repairs. The technician claims that the VTC phasers, a fix from TSB 23-2058, are the additional corrective action for the stalled engine, lack of power, and engine knock noise. Ford knows the VTC phasers are design flawed, they've redesigned them multiple times; Ford TSBs have been available for this issue on this website for other engine models for over 10 years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Adding gas to my FORD EXPLORER 2020 Limited EcoBoost 4WD, is almost impossible. We just purchased this vehicle used in November 2023. No matter what gas station we use, no matter how slow we fill, the nozzle continuously clicks off every few seconds. We use the funnel that came with the vehicle & the gasoline consistently spills out along the side of the vehicle. The only way to get gas in the tank is with the funnel at the slowest fill possible. When the tank is on the fuller side, it sloshes around incredibly loud & there’s also a knocking sound on the driver side under the steering wheel area. I’ve looked online & have seen so many others that have these same issues. Took the car back to the dealership, they attempted to fill up the tank themselves and were just as confused as I was on how difficult it was to fill the tank.
Service bulletins that may apply
- Some 2020-2026 Aviator/Explorer/F-150/Bronco/Ranger vehicles equipped with a 2.7L or 3.0L (non-diesel)...
- Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and...
- Some 2019-2020 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost, 2020 Aviator vehicles equipped with a...
- 2020 Model Year Explorer and Explorer Police Interceptor
- Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super...
- In some of the affected vehicles, one or both of the catalytic converters may develop outer cracks or...
- 2020 Model Year Explorer and Explorer Police Interceptor
- This TSB supersedes TSB 22-2377 to update the vehicle model years affected and Parts List
Related recalls
Engine
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
- Risk
- An engine compartment fire increases the risk of injury.
- Remedy
- Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S52.
Recall number 24V598000 · Recall details
Engine
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
- Risk
- With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S72.
Recall number 20V788000 · Recall details
Questions about the 2020 Ford Explorer knocking
Is engine knocking or ticking a common problem on the 2020 Ford Explorer?
11 of 1,252 owner complaints about the 2020 Ford Explorer (1%) mention engine knocking or ticking. The model year with the most reports is 2002.
Is there a recall or service bulletin for this on the 2020 Ford Explorer?
There are 2 recalls and 43 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Ford Explorer
Jerking 130Backup camera 104Transmission failure 84Harsh shifting 65Headlights 56Collision warning 54Loss of power 49Check engine light 44Stalling 43Grinding brakes 30Won't shift 29Engine failure 23Hesitation 23Slipping 21Adaptive cruise 19Screen failure 18Fuel smell 17ABS 16Door locks 16Fire or smoke 14Overheating 13Warning lights 13Lane assist 11Whining noise 11Rollaway 10Sudden acceleration 9Won't start 9Key fob 8Water leak 8Wipers 8Brake failure 7Shudder 6Sunroof shattered 6Ball joint 5Fuel pump 5Power steering loss 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Ford Explorer?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history