I own a 2021 Ford Explorer ST (3.0L EcoBoost) with 47,680 miles. The vehicle is exhibiting a severe metallic knocking noise at idle, a flashing Check Engine Light, and a dangerous loss of motive power while driving. A certified Ford dealership technician (Kendall Ford) diagnosed the vehicle with catastrophic engine failure, requiring a full engine replacement estimated at $13,000.My vehicle is exhibiting the exact mechanical failure described in Recall 24S55 (the federal safety agency Campaign 24V635000) regarding brittle engine intake valves. Although my vehicle shares the same build year, engine type, and failure symptoms as the recalled units, Ford states my specific VIN is not currently included in the 'repair' population.The sudden loss of engine power while operating at highway speeds creates an immediate crash hazard. I request that the federal safety agency investigate whether the scope of Recall 24S55 should be expanded to include this production range.Furthermore, Ford offered a 'goodwill' assistance of approximately $3,762, which I believe is an admission of a known manufacturing defect. At the time of this failure, the vehicle was only 17 days past the 5-year warranty period and well under the 60,000-mile limit. Despite this premature failure and the safety risk, Ford refuses to cover the full replacement, leaving me with a $9,000+ bill for a defect already acknowledged in 90,000 other units.
2021 Ford Explorer: engine knocking or ticking
6 of the 455 complaints about the 2021 Ford Explorer describe engine knocking or ticking.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 3
Engine knocking or ticking by model year
What owners say
The contact owns a 2021 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed and then lost motive power. The engine made ticking sounds, and the vehicle was running rough. No warning light was illuminated. The contact coasted the vehicle into the driveway. The vehicle was towed to the dealer, who discovered that the timing chain, spark plugs, and intake valves were fractured. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 80,000.
I had complete engine failure on my 2021 115,000 mi Ford Explorer ST. The truck was only 3 years old. I heard a knocking noise and pulled over. Throughout the summer smoke had been coming out of the exhaust pipe every time I turned on the car before work. There was a cloud of smoke. A week before the engine failure I had the vehicle in the ford shop. They said everything was fine. I towed the vehicle to Currie Ford in Frankfort and they stated that there was catastrophic engine failure. Nothing could be done but I needed to put a new $12,000 engine in a $63,000 car. They said the warranty did not cover nor do I have any recourse. The safety of my family was placed at risk., I was travelling with my family, my wife, son, daughter, nephew who is [XXX] old and niece who is [XXX] . It left us stranded. There were no warnings. The dealership inspected the car a week before and said it was good to go. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Ford Explorer. The contact stated while coming to a stop, the vehicle stalled with an engine misfire. The contact stated there was a knocking sound coming from the engine with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that valve springs in the engine cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the federal safety agency Campaign Number: 24V635000 (Engine and Engine Cooling). The contact was referred to the NHSTA Hotline for assistance by the manufacturer. The approximate failure mileage was 74,000.
The contact owns a 2021 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated prior to the failure, the oil was changed 2-months prior at approximately 27,000. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from under the hood. No warning light was illuminated. The vehicle was towed to a local dealer where it remained for further diagnostic tests. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 31,000. VIN tool confirms parts not available.
I have a catastrophic engine failure. The dealership (Doherty Ford) in Forest Grove Or acknowledges it. They are working with me. However, Ford has not responded to the dealers request for warranty work. It will be two weeks since I took the car to the dealer with a loud ticking noise. Dealer found a BUNCH of metal in the oil. I'm waiting to hear how Ford will fix it. The car has 45k on it. They also gave me an extended warranty because of all the issues I had with the car when I first got it. The [XXX] steering coupler to the rack was loose and almost came off when I drove it home. I have had a number of other issues. All dealer repaired. The car has also been to Doherty Ford almost exclusively for all its oil changes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service bulletins that may apply
- Some 2020-2026 Aviator/Explorer/F-150/Bronco/Ranger vehicles equipped with a 2.7L or 3.0L (non-diesel)...
- Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and...
- 2021-2026
- Certain 2021
- Some 2021-2023 Explorer vehicles equipped with a 3.0L EcoBoost engine, 2021-2023 Aviator vehicles equipped...
- New vehicle demonstration / delivery hold
- Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco...
- Certain 2021
Related recalls
Engine and engine cooling: engine: hard parts internal/mechanical
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S55.
Recall number 24V635000 · Recall details
Engine
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
- Risk
- An engine compartment fire increases the risk of injury.
- Remedy
- Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S52.
Recall number 24V598000 · Recall details
Engine
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
- Risk
- With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S72.
Recall number 20V788000 · Recall details
Questions about the 2021 Ford Explorer knocking
Is engine knocking or ticking a common problem on the 2021 Ford Explorer?
6 of 455 owner complaints about the 2021 Ford Explorer (1%) mention engine knocking or ticking. The model year with the most reports is 2002.
Is there a recall or service bulletin for this on the 2021 Ford Explorer?
There are 3 recalls and 34 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Ford Explorer
Backup camera 27Jerking 19Loss of power 19Stalling 19Engine failure 15Check engine light 13Wipers 12Fire or smoke 9Transmission failure 9Won't start 9Adaptive cruise 8Hesitation 8Rollaway 8Headlights 7Sunroof shattered 7Grinding brakes 6Fuel pump 6Slipping 6Sudden acceleration 6ABS 5Collision warning 5Fuel smell 5Harsh shifting 5Screen failure 5Overheating 5Won't shift 5
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