Check a VIN

2021 Ford Explorer: adaptive cruise control problems

8 of the 456 complaints about the 2021 Ford Explorer describe adaptive cruise control problems.

owner complaints
8
of this car's complaints
2%
recalls
7
Is there a fix? There are 7 recalls and 8 service bulletins for this area of the car. See below

Adaptive cruise control problems by model year

What owners say

Filed Mar 25, 2026 · Acceleration, Driver assistance · MI

Everyday I get alerts saying the power train system, then I can’t use my cruise control, and many other alerts pop up

Filed Jun 10, 2025 · Driver assistance · TX

As I am traveling on the freeway or expressway, when I have cruise control active and I am in the far right lane the vehicle suddenly changes to the speed of the frontage road dropping my speed from 65 or 70mph down to 40, even tho I am on the expressway. It almost caused me to be rear ended because of the sudden drop in speed.

Filed Jan 1, 2024 · Acceleration, Driver assistance · VA

With the Ford Intelli-Cruise enabled in settings, the vehicle automatically adjust the speed while using the cruise control. The vehicle will randomly, quickly, accellerate to a extreme new speed limit it thinks it has detected. For instance, several times while travelling on I-81, with a 70mph speed limit, the vehicle will think the new speed limit is suddenly 85mph and quickly accelerate to that speed. I have attached a photo of the dash displaying that setting the car set by itself. On the flip side, once on I-81, it thought the speed limit was 35mph and quickly slammed on the brakes to slow to 35mph from 70mph. Both are quickly overridden by the driver tapping the brake and cancelling the cruise control. However, both could lead to hazards to other drivers potentially resulting in a wreck, especially the sudden slow to 35mph on the interestate. The dealership says "Yea, it happens and people complain". I have no idea why the speed changes, there are no road signs or other indications to even cause the system to re-evaluate its settings. Ford says Intelli-Cruise uses road signage and other ways to also determine speed (whatever that means). This is a safety issue that needs to be remedied by Ford. However, without the federal safety agency enforcement, they don't seem interested in resolution. (This website isn't allowing me to upload the .jpg file, upload button disappears when I click it)

Filed Oct 2, 2023 · Electrical, Fuel system · FL

The vehicle was self accelerating and applying forward propulsion. It was behaving as if the cruise control was on, cruise control was verified off. When braking was applied an alert was posted on the dash stating Braking applied, power reduced and the engine would rev higher. Upon stopping the vehicle and letting off on the brake the vehicle would accelerate as if the gas pedal was depressed. Upon parking the vehicle the engine would rev up to 6k rpm and if I let go of the brake the vehicle would accelerate. Turing off the vehicle and turning the vehicle on did not reset the issue. I verified no inadvertent pressure was being applied to the gas pedal and have video demonstrating the failure. The videos I have are too large to upload via your limitations on this page.

Filed Feb 16, 2023 · Acceleration, Driver assistance · VA

While using Intelligent Adaptive Cruise, the vehicle suddenly thought the speed limit was 85mph and quickly started accelerating. Confused, I hit the brakes to stop the acceleration. I have uploaded a photo of the dash that I took showing that the system read the speed limit sign as 85. I saw no speed limit sign in the area, so, I have no idea what prompted the system to change speed. I was talking on the phone via Android Auto and using Waze, via Android Auto, USB direct connect. The only other problem I've ever had with this system is on interstates that have specific Truck speed limits in West Virginia. There, sometimes trucks have slower speeds and this system picks up those truck speeds and decelerates/brakes to comply. While it can be overridden in the moment, the next time it sees such sign, it slows again. This sudden deceleration poses a hazard to other drivers who do not expect a 'non-truck' vehicle to suddenly slow.

Filed Jun 15, 2022 · Acceleration, Airbags · 10,000 miles · WA · crash

The contact owns a 2021 Ford Explorer. The contact stated the adaptive cruise control and the collision avoidance systems would malfunction. The vehicle would suddenly deactivate the cruise control and the collision avoidance would detect a non-existing object and stop the vehicle from also turning to avoid the crash. The contact stated that while idled at a stop light when the vehicle suddenly accelerated rear-ending the vehicle in front. The air bags did not deploy however the acceleration did not reach high enough speeds for such a response. A police report was not filed. The vehicle was not towed. There were no injuries or medical attention needed. The contact took the vehicle to the dealer however the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 10,000.

Filed Oct 30, 2021 · Brakes · FL

Vibration: First use of the day, at about 35 MPH vehicle exhibits vibration throughout, especially around 40-41mph. Felt in steering wheel, seat, and with a loud rumble often heard. Has been since car was new. Has a vibration in rear view mirror at highway speeds. Goes away after driving for 15 miles or so, and at least a half hour. Returns after vehicle cools off. Cruise control: Adaptive cruise sometimes causes extreme braking at highway speeds for no reason. This happened while driving past a vehicle on Alligator alley causing all my passengers to comment, even though I had not touched the brake. Happened again 10/28 on 75 coming down from Sarasota. Braking: ABS engages on dry roads, especially when turning, for example into a driveway, but it cold be just a normal stop for a traffic light. The brakes also “grab” when coming to final stop, causing the car to stop suddenly

Filed Aug 4, 2021 · Acceleration, Driver assistance · OH

Adaptive Cruise control reads the overhead electronic posted 65MPH speed limit signs as 85MPH. This only occurs when traveling on I-670 eastbound between Leonard Ave and I-270 on the east side of Columbus Ohio...This section of highway was recently upgraded with "Smart Lane" overhead electronic signs. The dash on this vehicle shows the posted speed limit at all times, but if the cruise control is on the vehicle with automatically go to what it reads and in this case goes to 85MPH! I have driven this vehicle over 5000 miles in 4 different states and this situation only occurs at this particular locatiion. I have contacted State of Ohio, Department of Trtansportation and discussing this issue with Drive Ohio representative Luke Stedke ( [email protected])

Service bulletins that may apply

Related recalls

Back over prevention: softwareReported March 3, 2026 · 889,950 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on March 5, 2026.

Recall number 26V123000 · Recall details

Back over prevention: softwareReported June 27, 2025 · 200,237 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S72.

Recall number 25V442000 · Recall details

Back over prevention: softwareReported March 14, 2025 · 49,399 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V‑342. The video output may fail, preventing the rearview camera image from displaying.
Risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S27.

Recall number 25V159000 · Recall details

Back over prevention: sensing system: cameraReported May 12, 2023 · 442,973 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S23. This recall expands and replaces the federal safety agency recall number 23V‑022. Vehicles previously repaired under 23V‑022 will need to have the new remedy performed.

Recall number 23V342000 · Recall details

Back over prevention: display functionReported April 28, 2023 · 523 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23C14.

Recall number 23V305000 · Recall details

Back over prevention: sensing system: cameraReported January 23, 2023 · 382,759 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S02. This recall expands and replaces the federal safety agency recall number 21V‑735. Vehicles previously repaired under 21V‑735 will need to have the new remedy performed.

Recall number 23V022000 · Recall details

Back over prevention: softwareReported September 22, 2021 · 228,297 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S44.

Recall number 21V735000 · Recall details

Questions about the 2021 Ford Explorer adaptive cruise

Is adaptive cruise control problems a common problem on the 2021 Ford Explorer?

8 of 456 owner complaints about the 2021 Ford Explorer (2%) mention adaptive cruise control problems. The model year with the most reports is 1998.

Is there a recall or service bulletin for this on the 2021 Ford Explorer?

There are 7 recalls and 8 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2021 Ford Explorer

Backup camera 27Jerking 19Loss of power 19Stalling 19Engine failure 15Check engine light 13Wipers 12Fire or smoke 9Rollaway 9Transmission failure 9Won't start 9Hesitation 8Headlights 7Sunroof shattered 7Grinding brakes 6Knocking 6Fuel pump 6Slipping 6Sudden acceleration 6ABS 5Collision warning 5Fuel smell 5Harsh shifting 5Screen failure 5Overheating 5Won't shift 5

All model years of the Ford Explorer

VIN decoder

See the problems and recalls for an exact car

Buying a used 2021 Ford Explorer?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history