Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021...
Ford technical service bulletin SSM 51248 for 2020-2021 Ford Explorer, 2020-2021 Ford Escape and 2015-2020 Ford Edge and others.
- Bulletin number
- SSM 51248
- Component
- Back over prevention: software
- Summary
- Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Owners of these vehicles have filed 720 complaints in the driver assistance category.
Vehicles covered
- Ford Explorer 2020-2021 20202021
- Ford Escape 2020-2021 20202021
- Ford Edge 2015-2020 201520162017201820192020
- Ford Expedition 2018-2021 2018201920202021
- Lincoln MKX 2016-2020 20162017201820192020
- Lincoln Navigator 2018-2021 2018201920202021
- Lincoln Aviator 2020-2021 20202021
- Lincoln Nautilus 2019-2020 20192020
- Lincoln Corsair 2020-2021 20202021
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