2016 Ford Explorer: adaptive cruise control problems

Filed Jul 19, 2024 · Driver assistance · 90,000 miles · AK

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the "Pre-Collision Assist Unavailable" and "Cruise Control" messages were displayed. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cruise control module; however, the dealer was unable to diagnose a failure with the Pre-Collision assist failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 90,000. The VIN was not available.

Filed Apr 9, 2024 · Acceleration, Driver assistance · MO

The transmission began slipping causing poor control at higher speeds using the cruise control or passing gear. Only about 42,000 miles on the vehicle and no financial help from Ford. Service for a new transmission was $7667.11at Dave Sinclair Ford, 7466 South Lindbergh, St. Louis Missouri, 63125. 314‑892‑2600

Filed Oct 28, 2020 · 44,000 miles · VA

While driving 52mph, cruise control set, clear weather, rural road, traveling straight - no incline or downhill...the vehicle suddenly downshifted to 2nd or 1st gear - thus decelerating rapidly. After a moment, it went back to being able to accelerate and maintain normally. 2016 explorer sport with 44k miles...I've had it for about a month.

Filed Mar 3, 2020 · Body, Suspension · 84,400 miles · MN · crash

The recalled toe link on the rear suspension broke 3 months after it was replaced and cause a crash while diving down the highway, slowing for a speed zone for a town. Involving body damage. And the vehicle was repaired and 1 week after getting it back from the dealer the link broke for a second time, while on a curve with cruise control on road conditions were dry both times.we have owned the vehicle for 6 weeks total and have only been able to drive for 2 of them.

Filed May 28, 2019 · Engine, Fuel system · 40,000 miles · NV

I was driving along at about 55 MPH with the cruise control activated. The pedals were not in the right locations so I decided to adjust them to a higher position with the button on the side of the steering column. When I did the adjustment, the engine went into a full throttle mode and would not let up. I pushed down on the brakes hard and vehicle slowed down and the engine returned to normal. When I took my foot off the brake the engine immediately went full throttle again and then back down again when I pushed the brake pedal down hard. This cycle continued even though I shut off the cruise control and tried putting the shifter in neutral. I was final able to pull over to the side of the road and shut the engine off. I restarted the engine after a few minutes and everything seemed to work normally. This was a very dangerous and scary event. I am afraid to drive this vehicle or have my wife drive it. I reported it to ford but have not heard back from them at this time.

Filed Mar 20, 2019 · Transmission · 45,000 miles · MN

With the cruise control set at ~78 MPH on an interstate highway the automatic transmission appeared to shift into a low gear causing the vehicle to suddenly decelerate and the engine to rev to match the set speed. The vehicle decelerated from 78 to about 40 as if I had slammed on the brakes. After stopping and talking with my dealer he recommended to continue as no warning lights or indicators appeared on the car. I continued on the road at a much reduced speed. After a short distance the vehicle again self shifted to a lower gear with the engine RPM's showing approximately 3000 at about 55 MPH. Dealer is installing a new transmission but can not identify what caused the vehicle to shift gears on its own.

Filed Oct 14, 2016 · Acceleration · 17,000 miles · MI

Vehicle was in cruise control at about 60 MPH and suddenly decelerated to 5-10 MPH and would not accelerate. Engine, wrench and air bag light came on. Shut engine off and let sit and restarted. Vehicle drove normal but still had engine light on. Took to dealership and waiting on diagnostic. Could of been a dangerous situation if in heavy traffic.