2016 Ford Explorer: screen or infotainment failure

Filed Dec 27, 2025 · Electrical · TX

The display screen keeps rebooting and not available. Its a safety issue as the backup camera is not available for sometimes up to 10 minutes

Filed Jul 3, 2025 · Electrical · IA

The rear camera, mounted on the lift gate, is no longer operating correctly. At times, it will flicker off and on, camera picture 'rolls', or does not work at all (black screen with error message - "camera is no longer operational, contact the dealership"). These incidents with the camera have occurred multiple times each month over the last year. When reversing in the dark especially, this becomes a major safety issue. Currently do not see a the federal safety agency or Ford recall for this defect.

Filed Nov 14, 2019 · Electrical, Steering · 98,500 miles · NY

Issues started with several electrical glitches that occurred and still occur consistently with no resolution. Battery was "fried" and replaced, sync module was replaced, now the glitches include a frozen steering column while driving and a "charging system service now" light that comes on and off while stationary and driving. Also passenger side view mirror gets stuck outwards, interior electrical malfunctions. Truck is no longer under warranty and I am tired of paying $150 diagnostic fees with no resolution.

Filed Jan 23, 2019 · Electrical · OH

Navigation and radio screen keeps going out or turning black rear passenger door lock won't lock or unlock.

Filed Jul 19, 2017 · Electrical · 20,500 miles · MD

I was backing out of a parking space. The rearview camera on the ford sync system wound up showing a frozen image. It took me several seconds to realize that the image I was looking at was actually an old image! I was lucky I did not run into someone since I was essentially backing up without the ability to see anything.