2014 Ford Explorer: screen or infotainment failure

Filed Apr 18, 2026 · Driver assistance · CO · crash

Back up camera goes blank with black screen

Filed Apr 15, 2026 · Fuel system, Suspension · FL

There is a strong fuel order coming from passenger side after every fuel fill, affects everyone in the car while moving, especially affecting my grandchildren and my family. Backup camera rarely comes on while backing up, gives a black screen which can cause accidents especially in reverse. Rear driver side makes loud squeaky sound while driving over speed bumps slowly or bumpy roads. I purchased this vehicle used June 2025. It has an active molding recall that hasn't been fixed and I have contacted a Ford dealership last year.

Filed Oct 17, 2025 · OK

Backup camera not working. It will show a black screen or yellow triangle instead of the back up camera turning on.

Filed Oct 6, 2025 · Driver assistance · 92,000 miles · WI

The contact owns a 2014 Ford Explorer. The contact stated that while reversing, the back-over prevention camera displayed a black screen. In addition, the error message indicated that the back-over prevention camera was unavailable. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

Filed Sep 2, 2025 · Body, Driver assistance · 80,000 miles · VA

The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger’s and driver's side A-pillar trim fractured and detached. The contact stated that the dealer arrived at the residence and inspected the vehicle; however, the contact was informed that parts were not available. The contact purchased the parts from Amazon; however, the contact had to apply tape to hold the parts in place. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, parts were not yet available. The contact stated that the driver's side B-pillar trim had fractured and detached. The contact referenced the federal safety agency Campaign Number: 25V347000 (Structure); however, the VIN was not included in the recall. Additionally, the back-over prevention camera screen displayed a black screen and an error message to call the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

Filed Jul 31, 2023 · Driver assistance · 70,000 miles · AR

The contact owns a 2014 Ford Explorer. The contact stated while reversing, the rear-view camera malfunctioned and failed to display an image. The contact stated that occasionally while reversing, the rear-view camera activated and then the image suddenly disappeared, and the display screen turned black. The cause of the failure was not yet determined. The local dealer was not yet contacted. The manufacturer was contacted but no assistance was offered. The failure mileage was 70,000.

Filed Nov 18, 2020 · 38,900 miles · MI

When rear camera is in use it tends to have a delay showing rear activity, flashes on and off and/or the sync screen goes completely blank

Filed Oct 1, 2020 · Electrical · 60,000 miles · VA

Rear camera goes black intermittently in our 2014 ford. While we are backing out of a parking place or out of our driveway it may start as expected but then before we are finished reversing it just goes to a black screen. Other times when we put the car in reverse, the rear camera does not engage at all.

Filed Jul 22, 2019 · Electrical · 52,000 miles · TX

The apin (navigation/display) system on this vehicle constantly blanks out so you loose all saftey information. Gps constantly goes off course meaning your driving down a road and it has you floating off to the side of the road half a mile away and 1/3 mile behind or ahead of your location. This causes numerous re-routes including those that might not be safe to conduct. The heads up display system constantly blanks out and resets loosing all saftey information, sometimes it stays blank a long time. Ford had extended the warranty for apin system they know is faulty to 5 years I took my vehicle into service both under warranty I paid deductible for as well as in 2018 to have it repaired; they applied the same updates over and over and refused to replace the faulty apin system. Ford now refuses to assist and I feel this is major saftey concern, not only does the product just not function properly but I feel are major saftey concerns when the displays all blank out and reset or do not come back on... This occurs while driving. Ford refuses to fix the problem and allowed the extended warranty they offered to lapse so that they could wash their hands of it. I feel this faulting system could result into a crash of some kind by distracting the driver when blanking out; rerouting improperly onto roads that do not exist. And so on.. This is constantly happening and sometimes it wont happen but a few months a part and other times it will happen several times a day with in each other.