2014 Ford Explorer: airbags did not deploy in a crash

Filed Apr 18, 2024 · Airbags · 160,000 miles · CA · crash · 3 injuries

The contact owns a 2014 Ford Explorer. The contact stated that while driving at 65 MPH, another vehicle driving at a high rate of speed abruptly merged into his lane and collided with the contact on the front passenger side of the vehicle, sending the vehicle careening to the shoulder of the roadway and coming to a complete stop after colliding with a guard rail. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard but later towed to a body shop for repair. The vehicle was not taken to the dealer or an independent mechanic for diagnosis. A police report was filed, and injuries were reported. All occupants were transported to an area hospital by EMS for treatment. The contact was treated for non-descript injuries to his back and neck; the front passenger was treated for non-descript injuries to his back and neck as well as nerve damage; and the rear passenger was treated for non-descript injuries to his head and neck. Both passengers later required extensive rehabilitation as a result of the injuries they sustained during the accident. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 160,000.

Filed May 11, 2023 · Airbags · KY

I purchased the Explorer used in November 2022 and almost immediately began having problems with the Air Bag light coming on intermittently. I contacted the dealership and had it in for repairs multiple times but was told if the light isn't currently illuminated they could not determine the issue. Last time I took it to the dealership the light was on when I dropped it off but they said it was not on when they inspected the vehicle. I picked it up and on the way home the light came on and has now been on constantly for two weeks. I went back to the dealership but they are unable to look at it until next week. I've been told if I were to be in an accident my airbags would not deploy. After some research, I've found this to be an extremely common issue that affects the safety of numerous individuals driving this model vehicle.

Filed Apr 7, 2023 · Steering, Suspension · 171,679 miles · CO · crash

The contact owns a 2014 Ford Explorer. The contact stated that after making a left turn, the vehicle jerked in the opposite direction, and then the steering wheel became difficult to turn, and she crashed into a parked vehicle. The check engine and air bag warning lights were illuminated. The contact stated that after parking the vehicle, she noticed a fluid leak underneath. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The VIN was included in the federal safety agency Campaign Number: 20V675000 (Suspension). The manufacturer was made aware of the failure. The approximate failure mileage was unknown. The contact stated that the air bags never deployed at the time of the incident. Also, it is difficult to click the seatbelt clip in. The local Ford Service Team was contacted but offered no help, stating that the accident had no correlation to the recall. They stated that they would not be covering the cost of repair for that incident.

Filed Jun 12, 2021 · Airbags · UT · crash · 1 injury

I was in an accident driving ro work. Driver was coming off if a local freeway and slammed into the driver side at the front portion of driver door and wheel location. My vehicle was thrown across 3 lanes of traffic and half way onto a side walk. I slammed my head so hard on the driver door glass that it broke the window. Airbags did not deploy at any time. I was not going very fast but the other driver was racing to get threw a yellow light that had already turned red at the time of impact throwing the vehicle as stated above at an undetermined speed

Filed Jun 16, 2020 · Suspension · 50,000 miles · TX · crash

Tl* the contact owns a 2014 ford explorer. The contact stated that while his daughter was driving 75 MPH, the rear drag link detached causing the vehicle to spin around several times and crashed into the center rail and pole. The vehicle was damaged in the front and rear. There were no warning lights illuminated. There were no reported injuries. The air bags did not deploy. The vehicle was towed to the contact's residence. The vehicle was towed to randall reed's planet ford (19000 eastex fwy, humble, tx 77338 866) 844-5995) where it was diagnosed that the rear drag link fractured however the vehicle was not repaired. The manufacturer was contacted however they declined the repairs due to vehicle damage. The contact stated that a VIN search was done on-line and they discovered unrepaired recalls on the vehicle. The contact referenced the failure to the federal safety agency campaign number: 19v435000 (suspension). The failure mileage was 50,000. The VIN was not available.

Filed May 15, 2019 · Steering · 113,738 miles · MD · crash

Tl* the contact owns a 2014 ford explorer. While driving 65 MPH, the steering wheel seized and the "power steering out pull over" warning message appeared. The vehicle was taken to mclaughlin ford (950 n main st, sumter, sc 29150, (888) 471-4257) where an alignment was performed and the computer was reset. After the repairs, the failure recurred and the contact rear ended another vehicle. The air bags did not deploy. A police report was not filed. There were no injuries sustained. The vehicle was taken to j.c. Lewis ford (9505 abercorn st, savannah, ga 31406, (912) 210-5690) where the alternator and battery were replaced, but the failure still occurred. The vehicle was taken to multiple unknown dealers, but the cause of the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage 113,738.

Filed Jun 1, 2017 · Acceleration · 57,000 miles · LA · crash · 1 injury

Tl* the contact owns a 2014 ford explorer. While attempting to park the vehicle, the vehicle accelerated independently when the brake pedal was depressed. The contact crashed into a building. The air bags did not deploy. The contact sustained neck and back pain, but did not receive medical attention. A police report was not filed. The vehicle was towed to a body repair shop and was diagnosed for the failure. The manufacturer was notified and informed the contact that they would review the case and get back to the her. The failure mileage was approximately 57,000.

Filed Dec 18, 2015 · Airbags, Steering · 18,500 miles · WA · crash · 2 injuries

Tl* the contact owns a 2014 ford explorer. The contact stated that while driving at approximately 5 MPH, the steering wheel became difficult to maneuver without warning. As the contact applied force to the steering wheel in order to steer the vehicle, the vehicle suddenly jerked to the side. As a result, the contact crashed into the rear end of another vehicle. The air bags failed to deploy. Upon inspection, the contact noticed that the lower control arm in the front of the vehicle had fractured. The contact sustained minor bruises and the rear passenger sustained minor neck bruises that required medical attention. A police report was not filed. The vehicle was towed to a dealer where it was diagnosed that the control arm needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 18,500.

Filed Aug 31, 2015 · Body, Fuel system · 27,700 miles · SC

My grandson went off the road at 70mph into some pine trees and completle severed the passagens wheel off and windshield completle destroyes roof damage and body damage and no air bags deployed. I talke to a customer who also had a 2014 explorer that was involved in a collision and their air bags didn't deploy either .the damage to my vehicle was on the front and the side yet no airbage deployed. Something is wrong !!! Its a miracle my grandson is alive I have pictures.

Filed Dec 16, 2014 · Steering · 7,000 miles · IL · crash · 1 injury

Tl* the contact owns a 2014 ford explorer. The contact stated that when starting the vehicle, there was an abnormal noise coming from the steering wheel. The vehicle was taken to a dealer where it was diagnosed that the bearing needed to be replaced. The vehicle was repaired, but the failure recurred. As a result, the contact lost control of the vehicle and crashed it into a tree. The air bags failed to deploy. The rear passenger sustained a busted lip that did not require medical attention. A police report was filed. The manufacturer was not notified of the failure. The failure mileage was 7,000.