2013 Ford Explorer: airbags did not deploy in a crash

Filed Mar 21, 2023 · Steering · 200,060 miles · AL · crash · 1 injury

The contact owns a 2013 Ford Explorer. The contact stated while driving 40 MPH with her three-year-old in the vehicle, the power steering assist fault warning light illuminated and the steering wheel became difficult to turn, causing the vehicle to strike a street pole sign. The contact stated that she was unable to turn the steering wheel. The contact stated that the air bags did not deploy. The driver sustained neck injuries but did not receive medical attention. A Police report was not filed. The contact was concerned for her safety and had the vehicle towed to an independent mechanic and was diagnosed with an electrical power steering assist failure. The contact was informed that the electrical power steering assist needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the part required to fix the vehicle was no longer in production. The contact referenced the federal safety agency Campaign Number: 14V286000 (Steering) however, the VIN was not included. The failure mileage was 200,060.

Filed Jun 18, 2020 · Airbags, Brakes · 101,000 miles · FL · crash

My wife experience "spontaneous acceleration" of our ford explorer. My wife was pulling into a walgreens parking lot, slowed down to turn into a parking space when the car lunged forward at a high rate of speed. My wife had her foot on the brake as she was entering the space, but the brake could not control the car. There was an extreme and spontaneous acceleration. Once the car hit the pole, it automatically shifted into reverse even with my wife applying the brake. The car came to a stop after hitting a parked truck. Additionally, the air bags did not deploy even though there was enough force on the front end to make the airbags deploy.

Filed Aug 15, 2019 · Airbags · GA · crash

Tl* the contact owns a 2013 ford explorer. While driving 50 MPH, a deer jumped out in front of the vehicle and left the contact no time to brake causing the vehicle to crash into the deer. The dear was stuck in the grill for a few seconds. Then the dear loosened itself and ran off. The air bags did not deploy. The contact did not sustain any injuries. The vehicle was able to be driven after the crash. A police report was filed. The vehicle was taken to a local independent mechanic where an estimate on the cosmetic repairs were pending. The vehicle was not repaired as of yet. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Filed Mar 8, 2018 · Airbags, Seat belts · 50,000 miles · MN · crash · 1 injury

Tl* the contact owns a 2013 ford explorer. While driving approximately 40 MPH, the contact crashed into another vehicle. The air bags failed to deploy and the seat belt failed to retract. The contact sustained serious injuries to the chest that required medical attention. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

Filed Aug 31, 2017 · Airbags, Brakes · 1 miles · TX · crash

I was driving on a residential street approximately two minutes from my home to run an errand. I was using the hands-free device on my phone as per texas law. There is one way each way with a yellow double line divider and many people park on the side to check mail walk dogs etc. So I tend to drive so that I won't hit those individuals. The road is curvy and I noticed that I was starting to veer off into the grass and I tried to steer back left and press my brakes at which time I realized that my brakes were not working and I could not get back on the road. I then ran over a fire hydrant which did not decelerate my car nor did it deploy my airbag; continuing to depress the brakes I am then hit a large light post which continued to not decelerate the car and not cause any airbag to deploy, and I still could not turn my wheel to the left (or to the to the roadway); there was a large delivery truck waiting to get into the gated community on the right-hand side and I ran into that vehicle stopping my car and totaling it where are the complete front end of my car was completely destroyed (pushed in) yet my airbags did not deploy. I was going to posted speed of 35 MPH as I always do. My car had recently been inspected as required by the state because it is out for renewal in august 2017. I bought the car less than three years ago as a ford certified used car with a 10 year 100,000 mile bumper to bumper warranty on it. It had less than 67,000 miles on it at the time of the incident. If the truck had not been there to stop my car, there is no other obstruction other then a major highway and I probably would not have survived.

Filed Jun 19, 2017 · Airbags · 72,500 miles · TX · crash · 2 injuries

On may 31, 2017, I was involved in a collision in which my 2013 ford explorer struck a red light runner at approximately 35 - 40 MPH. My vehicle sustained significant front end damage. So much so, it's a total loss. The most alarming detail is that my airbags didn't deploy at the time of the accident!! Neither the driver side nor the passenger side. I know that ford has a number of recalls in regards to defective airbags but I couldn't find anything in regards to the 2013 ford explorer even though there have been a number of complaints. Ford really needs to look into these defective airbags within this model before someone is killed or severely injured. No warning lights, no airbag lights, etc... Ford is even refusing to send a "rep" to where my vehicle is being held to conduct an inspection of it...

Filed Mar 25, 2016 · Airbags, Body · 86,000 miles · CO · crash · 1 injury

I was standing at a red light and was rear ended by a speeding driver. I was catapulted into the truck standing in front of me. The front end of the car was totaled, as well as the frame bent from the rear; where I was hit originally only milliseconds before. I bought the vehicle because of the air bag protection, no airbags deployed. A fireman on scene commented that he could not believe that the airbags did not deploy. My vehicle is in the police impound lot, because of an accident resulting in injuries. I have since shown the pictures to several people, even mechanics; and they have all stated that there is something wrong with the airbags, since they did not deploy. The insurance company is demanding that I release the vehicle to them immediately.

Filed Aug 29, 2014 · Airbags, Steering · 24,000 miles · AR · crash · 1 injury

Tl* the contact owned a 2013 ford explorer. While driving 35 MPH and making a sharp left turn, the steering wheel seized. The contact lost control of the vehicle and crashed into a tree. The air bags failed to deploy. A police report was filed. The contact sustained a concussion and required medical attention. The vehicle was destroyed and the manufacturer was not notified. The approximate failure mileage was 24,000.

Filed Aug 14, 2014 · Airbags · 1,500 miles · FL · crash · 1 injury

I was in a front end collision and the air bags did not deploy. Ford stated the sensors where not effected by the accident, however the windshield crashed all over and $18,000 worth of front end damage.

Filed Jun 4, 2014 · Airbags · 40,000 miles · MI · crash · 1 injury

Tl* the contact owns a 2013 ford explorer. The contact stated while driving approximately 30 MPH, another vehicle crashed into the rear driver's side door. The contact sustained injuries to the neck, shoulder and left knee. The contact also suffered from heart complications. A police report was filed. The air bags failed to deploy. The vehicle was towed to an authorized dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 40,000.

Filed Aug 9, 2012 · Airbags · 4,986 miles · NC · crash · 1 injury

Air bag failed to deploy in a front end crash.