2017 Ford Explorer: airbags did not deploy in a crash

Filed Sep 3, 2026 · Airbags, Seat belts · CO · crash · 1 injury

Head on collision occurred XXX. A man was traveling east on XXX and ran the light at the intersection of [XXX]. I was heading south on [XXX] and hit his white truck. My air bags did not deploy. Also, within the last year a seatbelt was not latching properly and I had to get it replaced. In addition to repairing the roof rack cover which flew off as I was driving one day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 24, 2021 · Airbags · MD · crash · 1 injury

My daughter and I had a car accident she was driving and I was in the passenger side on April 28 the car side swiped us tried to avoid from hitting her in the back the seatbelts locked but the airbags never deployed none of the recalls were fixed and Ford denied my claims for nothing will not send out an investigator to check the car my insurance said it’s a total loss so I did get hurt in the accident and I want to be compensated please call me [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Apr 11, 2018 · Airbags · GA · crash · 4 injuries

I rented a 2017 from enterprise. I was in a bad car accident on a street doing maybe 20mph total loss front damage and the airbags never deployed I went inside another vehicle I never saw the airbag showing on while driving and I had on my seat belt. I now suffer with a spine problem cause of this accident. I cant believe after a hard impact that the air bags never deployed

Filed Jan 30, 2018 · Airbags · MN · crash

Tl* the contact owns a 2017 ford explorer. While driving approximately 55 MPH, the contact became drowsy and passed out. The contact crashed into a ditch and a tree. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was towed from the ditch and driven away. The VIN and failure mileage were unknown.

Filed Jan 11, 2018 · Body, Engine · 9,400 miles · SD · crash · 1 injury

My wife was involved in an accident on icy roads on december 5. She was driving our 2017 ford explorer which we had purchased on may 31, 2017. She was stopped at a red light on a country highway and headed north. The light turned green and she had just gotten through the intersection when a vehicle that was heading south, lost control and hit her head-on. The attached picture shows the amount of damage sustained on the front end of the vehicle. Beyond this damage, the impact was strong enough that a motor mount mounting pin was sheared clean off the motor as was the cover on the timing belt. The rebar in front of the radiator was snapped completely in half. All this damage...and the and airbags did not deploy. There was sufficient damage that this $50,000+ vehicle was considered a total loss. I've contacted the ford dealership in sioux falls, sd where we bought the vehicle. As soon as I mentioned airbags, they said they would not address or comment on any additional questions I raised about the vehicle safety features. I've contacted ford motor company direct. Same story. As soon as the subject of airbags was locked firmly in the mind of the lady I was talking with, she proceeded with about ten minutes of questions. After spending probably 20 minutes on the phone with this lady, all I got was, "you now have a case number in our system." when I asked about getting any followup correspondence, I was told, "all future correspondence will be between the insurance company and ford motor company." and, I've heard nothing since. Because my wife was not at fault in this accident, we are dealing with the other driver's insurance company (farm bureau) and getting treated like we were the perpetrators instead of the victims.