The contact owns a 2017 Ford Explorer. The contact stated that after the completion of the federal safety agency Campaign Number:Â 20V675000(Suspension), the vehicle started experiencing suspension failures. The contact stated that while driving at various speeds, the vehicle vibrated and made an abnormal clunking sound. Additionally, the contact stated that while driving 30 MPH, the vehicle felt like the front end suspension was fighting with the rear end suspension, causing the contact to lose control of the vehicle, and the vehicle crashed into a pole. The pole was damaged and bent. The vehicle sustained front-end damage. No police report was filed. The contact sustained seat belt burn and bruising on the right shoulder by the collar bone. The vehicle was driven to Sweets Auto Repair, where suspension repairs were performed. The contact stated that since 2023, the front and rear wheel hub assembly, the rear driver's side upper control arm, the front driver CV axle, the front stabilizer, and the front driver lower control arm and ball joint assembly had been replaced. Additionally, the sway bar link was replaced three times, all four tires were replaced due to premature wear on one occasion, and the front tires were replaced at 4,000 miles due to premature wear on another occasion. The front-end alignment was performed; however, the failure persisted. The vehicle was taken to another certified independent mechanic, where it was diagnosed that the front passenger's side struts were loose and nearly detached, the front driver's side struts were finger tight, the front and rear sway bar links were internally worn out, and all four tires were prematurely worn out and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure on several occasions. The failure mileage was approximately 138,871.
2017 Ford Explorer: rotors or pads wearing out early
9 of the 1,706 complaints about the 2017 Ford Explorer describe rotors or pads wearing out early.
- owner complaints
- 9
- of this car's complaints
- 1%
- typical mileage
- 23,000
- recalls
- 0
Rotors or pads wearing out early by model year
What owners say
Hankook Ventus S1 Noble 2 P255R20 A/S BSW Tires 23,041 miles 2017 Ford Explorer Sport. These are the tires that came on the vehicle, there is only 23,041 miles on the vehicle and the tires are prematurely wearing on the outerside of all 4 tires. Chunks of the tire is pealing off. Hazardous to drive. The vehicle is not out of line, tires are rotated on schedule, and tire pressure maintained. Looks like defective tires, need to be investigated as safety recall. Ford Motor Company is aware of the problem and stated that we need they have a problem with those tires pealing and wearing out, most people have to replace around 20,000 to 30,000 miles. VERY DANGEROUS! I have safety inspections that shows tire are perfect.
I recently failed ny state inspection due to premature tire wear on my ford explorer 2017 with 24,500 miles. The hankook ventus s1 noble have a service announcement regarding premature wear, however no ford dealership service department will service my vehicle even after contacting hankook and providing information on the service announcement. We should not allow known poorly manufactured tires on our roads.
We noticed severe premature tire wear on the factory tires on our 2017 ford explorer. The SUV came with hankook 255/50r20 105h ventus s1 noble 2 tires which started showing signs of premature wear within 15,000 miles. Now one is completely bald at 33,042 miles and the others are peeling/cracking. We made sure the tires had sufficient air pressure, and rotated them at every oil change, yet they still kept wearing. That one tire has been completely bald since 30,000 miles (zero tread and wear indicator band showing). We saw the notice under the federal safety agency id: 10137109 (manufacturer communication number: ssm 47195) and multiple reports of blowouts. We called ford on 6-25-2019 and ford told us they would cover 30% of the cost but would replace them with the same kind of tire. We chose to get another brand out of an abundance of caution. These tires are going to get someone killed.
Hankook tires show premature wear on all 4 tires. 255/50r20 105h are worn 60-65% at 17,600 miles on vehicle (15 months old). Tires were rotated every 5,500 miles.
I took my car in for a oil change and my dealer called to inform me I needed to replace all my tires as the treads were all in the unsafe area. The tires are: hankook ventus s1 nobel 2 size 255/50r20 dot 5mnc 1a h 1316 these tires have 23,000 miles on them and came oem on 2017 ford explorer. The tire tread is gone. Premature wear. Please investigate as others are reporting the same exact problem on the same vehicle. See ford bulliton ssm 46905
Hankook ventus s1 nobel 2 size 255/50r20 105h dot 5mnc 1a h 1916 these tires have 16,940 miles (13 months since bought it) on them and came oem on 2017 ford explorer. The tire tread is peeling and shredding. Premature wear. I took it to ford and they said that a service message (ssm 46905) relative to 2015-2018 explorer- hankook tires- chipping, cutting and/or unusual/accelerated tread wear. The message states " some 2015-2018 explorer vehicles equipped with hankook brand tires may exhibit chipping,cutting and/or unusual or even accelerated tread wear.if the size wall is marked as:255/50r20 105h ventus s1 noble 2contact hankook technical services". The dealer did and hankook knows about the issue but only offered a 50% discount on new tires as a corrective measure. So basically they sold bad tires an the customer has to pay to fix the problem.
The subject vehicle has approximately 12,200 miles on oem supplied hankook ventus s1 noble 2 tires. Size 255/50r20. Tread is peeling off and premature wear. 50k mile rated tire is at 5/32 @ approx. 12200 miles with scheduled rotation performed. Ford dealer and hankook rep have acknowledged hankook is having a problem with these tires on this vehicle. Please investigate the safety of these tires. See attached photo of peeled tread.
Hankook ventus s1 nobel 2 size 255/50r20 dot 5mnc 1a h 1216 these tires have 12,200 miles on them and came oem on 2017 ford explorer. The tire tread is peeling and shredding. Premature wear. Please investigate as others are reporting the same exact problem on the same vehicle.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2017 Ford Explorer premature wear
Is rotors or pads wearing out early a common problem on the 2017 Ford Explorer?
9 of 1,706 owner complaints about the 2017 Ford Explorer (1%) mention rotors or pads wearing out early. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2017 Ford Explorer?
There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Ford Explorer
Fuel smell 87Check engine light 60Overheating 58Engine failure 42Loss of power 28Stalling 27Jerking 24Fire or smoke 23Shudder 20Wipers 20Misfire 19Transmission failure 19Hesitation 18Water leak 18Airbag light 16Power steering loss 16Harsh shifting 15Windshield crack 14Backup camera 13Tire blowout 12Headlights 10Seat belt 10Key fob 9Slipping 9Won't start 9Ball joint 8Grinding brakes 8Door locks 8Steering lock-up 8Adaptive cruise 7ABS 6Oil consumption 6No deployment 5
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