About 3 years and 3 months after a Power Control Module reflash was done in March 2021 under the Customer Satisfaction Program (CSP) 20B27, vehicle was brought to Ford dealership on 06/07/2024 with mileage at 79,730 for multi point inspection due to vehicle runs rough and hard time accelerating. Diagnostic code was P0316. Service tech recommendation was to replace engine for $14,000.00 including parts and labor (declined recommendation). Brought vehicle to another dealership but found no codes. Instead replaced engine motor mounts, sparkplugs, and air filter due to noticeable vibrations. Dealership service tech inspected engine but found no abnormal findings. Went to another Ford dealership on 10/08/2026 to check Code P0299 that appeared on OBD test and for further inspection due to sluggish acceleration from full stop and slows down going uphill. Ford's guidance stated that torque converter failing due to mileage, acceleration/power loss from dead stop. Recommended fix was to replace the transmission for $8,461.03 (declined recommended service). On 10/23/2026, I picked up my vehicle from the dealership. During my return journey from the dealership, I encountered the same sluggish acceleration. A safety hazard that is attributed to a malfunctioning torque converter, a know problem for Ford. Consequently, Ford dispatched CSP 20B27 to assist in safeguarding the transmission converter from overheating. Regrettably, this intervention proved ineffective in mitigating the problem. Ford issued CSP 20N07 to extend warranty coverage of the automatic transmission torque converter for 12 months from RO date which in my case, RO date on CSP 20B27 was 03/19/2021. Despite the 12-month eligibility period not being met, my vehicle should have remained covered. Initially, Ford was aware of a transmission torque issue and was attempting to resolve it through CSP 20B27 and CSP 20N07. Currently, mileage is at 85K miles but I'm hesitant to drive due to safety concerns.
2017 Ford Explorer: engine failure
42 of the 1,706 complaints about the 2017 Ford Explorer describe engine failure.
- owner complaints
- 42
- of this car's complaints
- 2%
- typical repair cost reported
- $11,195
- typical mileage
- 90,000
- recalls
- 1
Engine failure by model year
What owners say
Sudden catastrophic engine failure due to coolant mixing. This resulted in a safety issue due to time and location of the event. From online consumer reports this event happens just after 100,000 miles to the 2017 Ford Explorer SUV's and is a KNOWN event that Ford has NOT disclosed. Regular maintenance can NOT prevent this event and stopping the use of the vehicle only helps if it is immediate and the problem known. That Ford hasn't disclosed this possibility of failure nor suggested preventative measures is a safety concern.
Engine hesitated, kept hesitating/slowing down until 2017 Ford Explorer just stopped. Towed SUV to Koons Ford Service Center. Charged $200 for diagnostic assessment. Informed that oil/coolant mix due to water pump failure. Diagnose: replace Engine Long Block and Hardware and thermostat. Costing $11,195.04 for job. Never mentioned what happened to cause this. At another dealership, mechanic told us of the federal safety agency Recall 25V685000 regarding this malfunction. Note: Koons Ford has had a "history" with this SUV, only working on recalls when we push the issue. Also, requiring a $200 diagnostic charge each time the vehicle is seen. This location is where we bought the vehicle.
The contact owns a 2017 Ford Explorer. The contact stated that while driving 70 MPH on the interstate, the engine light illuminated and the vehicle stopped in the middle lane. The contact was able to maneuver and coasted the vehicle over to the side of the road. The instrument panel was illuminated afterwards. The contact stated that the failure was like the federal safety agency Action Number: DP26008 (Engine and Engine Cooling). The vehicle was towed by Firestone and then towed to the local dealer, where the engine was replaced. The manufacturer was contacted, and two letters were sent, three emails were sent to the CEO, and two phone calls were made to Ford Customer Service, who opened a case, but no further assistance was provided. The failure mileage was 55,000.
Driving down the highway and checkengine light came on when I was headed to work. The vehicle lost power due to misfire with engine. I check the spark plugs and there is oil all over sparkplugs and the coil packs. This is a serious issue and needs to be addressed by ford immediately, they need to put a new engine in or pay me to get this fixed.
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood with the Check Engine warning light illuminated. The vehicle was driven to the shoulder of the road, and the contact inspected the vehicle and became aware of smoke coming from underneath the vehicle. The failure reoccurred while the contact and the contact's minor children were traveling. A nearby Police Officer assisted the contact. The contact informed the officer that the vehicle was recently purchased from a CarMax. The contact was advised to take the vehicle to the nearby CarMax. The vehicle was taken to CarMax, where the vehicle was diagnosed with engine failure. The contact was informed that the engine had severe fluid leaks. The vehicle was repaired. The vehicle was shipped back to the residence a month later. The failure reoccurred and was a persistent failure. The contact stated that the vehicle was taken back to CarMax twelve times due to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Car was running fine then went to start and received warning about car being too hot. Checked coolant and it was low. Refilled and drove home. Upon arriving engine light came on. PO301 code. There was coolant intrusion into the cylinders, leading to engine failure. Rough idle when starting. Did not drive after this. Went to start and car will not start at all. Symptoms include: Coolant loss with no visible leaks White exhaust smoke Rough idle or misfires P0300 / P0301 / P0302 codes Hydro-locked or destroyed engines
I am filing a safety complaint regarding my 2017 Ford Explorer XLT with the 3.5L V6 engine due to a known internal water pump design defect. The water pump is located internally and driven by the timing chain. When it fails, coolant can leak directly into the engine crankcase and mix with motor oil instead of leaking externally where it would be easier to detect. This creates a serious safety hazard because the engine can suffer catastrophic damage, sudden failure, loss of power, or complete shutdown, sometimes with little or no warning. In my case, the vehicle experienced symptoms consistent with internal water pump failure, including my car overheating out of nowhere, forcing me to coast to the side of the highway in very unsafe conditions. This defect can destroy the engine and create dangerous driving conditions, especially if power loss occurs while driving with children or passengers, thankfully I didn't have any of my three children with me when this happened. This appears to affect many Ford Explorer vehicles from similar model years, and numerous owners have reported similar failures. The repair cost is extremely high because replacement often requires major engine disassembly or full engine replacement. I am currently financing this vehicle with a balance of $14,000 left to pay and have already paid close to $28,000. This is extremely unfair and the cost to repair is close to $5,000. I don't see a way for myself to afford that. I believe Ford should be required to address this issue because: The design can allow coolant contamination inside the engine without obvious external leakage. Failure can occur suddenly and create safety risks. Repair costs are excessive for what appears to be a widespread defect. Owners may not receive sufficient warning before catastrophic failure. I am requesting that the federal safety agency investigate this defect for safety implications and determine whether a recall or broader manufacturer accountability is warranted. Thank you for your time.
Coolant keeps going low. No visible leaking spots. Been to 2 mechanic's. Both said Ford defective engine block. Coolant leaking into cylinder 1. Recommended engine replacement. Check engine light. Verified 300 # codes. Misfire. Foul and rough start ups. Been on 4 or 5 months.
My 2017 Ford Explorer suddenly started vibrating intensely whenever I am at a stop or start slowing down. Episodes of hesitation when attempting to take off from a start with significant rpm surges. I am told I need to have my torque converter replaced. My vehicle has 84,697 miles on it, and was bought brand new from a dealer. I already had to have a new engine a month ago. This level of multiple engine and powertrain failures puts consumers and other drivers at risk for harm on the roadway. Not to mention the economic and employment impacts it has on the vehicle owners.
1 waterpump failed and leaked water into my oil and blew my engine. There was no warning. My car had no power and I could not drive. I was on the side of the road. The waterpump is not a recall but there are alot of people with the same issue on the same model . The engine was replaced at my expense. 2. Pillar/trim recall is not fixed and water is getting into the inside of my car and shorting out my plugs and wires and stahling my car when it rains. No warning signs or lights for either problem. The car has been inspected for the recal . I was just told ford has not provided a repair solution for the problem. This recal is from 1/19/2024
The 2011 to 2019 Ford Explorers have a huge issue with them. The internal water pump on my 2017 Ford Explorer 3.5L engine failed. The failure caused coolant to leak into the engine crankcase, where it mixed with the engine oil. This contaminated the oil and led to catastrophic engine failure and seizure. The vehicle has already been brought to a dealership for service and is available for inspection upon request. This failure created a serious safety risk because the engine could have seized suddenly while the vehicle was in motion. If I had not caught the issue early, it could have resulted in a complete engine shutdown without warning, leading to loss of power, reduced steering control, and inability to accelerate in traffic. I have a strong understanding of vehicles and was able to recognize the warning signs, but the average driver would likely not identify these symptoms. Without that knowledge, this type of failure could easily occur without warning and put both the driver and others on the road at significant risk. Yes. The issue has been confirmed by both an independent mechanic and the dealership as a failed internal water pump. Coolant was beginning to leak internally into the engine and oil pan, where it mixed with the engine oil. The symptoms—coolant leaking near the oil pan, loss of coolant, lack of heat, and eventual engine failure—are consistent with this type of failure on this engine. The vehicle has been inspected by both the dealership and my independent mechanic. It is currently at the dealership for service and remains available for further inspection if needed. There were early symptoms, including a coolant leak, bubbling in the coolant reservoir, and loss of heat inside the vehicle. However, there were no clear warning lights or alerts indicating imminent engine failure. The engine did not overheat prior to failure, and the final seizure could have occurred suddenly without adequate warning. These symptoms only appeared about one day prior
Service bulletins that may apply
- Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and...
- For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an...
- Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission...
- Exhaust odor in vehicle
- This program provides a no-cost, one-time repair (if needed) to the high-speed cooling fan relay and...
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes...
- Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a...
- Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the...
Related recalls
Engine and engine cooling: engine: gasoline: turbo/supercharger
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
- Risk
- An oil leak, in the presence of an ignition source, increases the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S46.
Recall number 16V925000 · Recall details
Questions about the 2017 Ford Explorer engine failure
Is engine failure a common problem on the 2017 Ford Explorer?
42 of 1,706 owner complaints about the 2017 Ford Explorer (2%) mention engine failure. The model year with the most reports is 2013.
How much does it cost to fix engine failure on the 2017 Ford Explorer?
Owners who mentioned a price put the repair at about $11,195 (median of 7 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2017 Ford Explorer?
There is 1 recall and 29 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Ford Explorer
Fuel smell 87Check engine light 60Overheating 58Loss of power 28Stalling 27Jerking 24Fire or smoke 23Shudder 20Wipers 20Misfire 19Transmission failure 19Hesitation 18Water leak 18Airbag light 16Power steering loss 16Harsh shifting 15Windshield crack 14Backup camera 13Tire blowout 12Headlights 10Seat belt 10Key fob 9Premature wear 9Slipping 9Won't start 9Ball joint 8Grinding brakes 8Door locks 8Steering lock-up 8Adaptive cruise 7ABS 6Oil consumption 6No deployment 5
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