The back up camera is cloudy with very limited visibility at night. My safety is at risk backing the car up. Yes available for inspection. I have told the dealer. I am unsure if they actually looked at it at night. This issue has been happening for a few years and now it is much worse. I learned of this sight to report it to. There are no lights or warning lamps.
2017 Ford Explorer: backup camera failure
13 of the 1,706 complaints about the 2017 Ford Explorer describe backup camera failure.
- owner complaints
- 13
- of this car's complaints
- 1%
- recalls
- 0
Backup camera failure by model year
What owners say
Rear camera view is completely distorted when in use During times of rain, car wash or high humidity
I recently found out about a Ford recall regarding the backup cameras malfunctioning which did not include my vehicle even though my vehicle is showing the unsafe defect. The backup camera goes fuzzy/glitchy as well as black sometimes while backing up.
In my 2017 Ford Explorer, that backup camera is experiencing issues that sound related to the current recall on 2021-2024 Ford Explorers. The image is all distorted, the backup assist lines are not present, the screen will go black or grey with distortion.
Back up camera fails to operate at times when vehicle is in reverse. Potential for backing collision or fatality.
Display screen/Navigation screen is flashing continuously. This is affecting the use of the back up camera which could potentially cause damage to vehicles or persons. This also is affecting thr use of hands free operation.
in 2019 with 55,000 miles on my 2017 Ford Explorer limited the screen which displays the front and rear cameras stopped working. after taking in for repair we had to replace the APIM module. then last week our 2018 Ford fusion with 35,000 miles had the same part fail. upon further research it appears that there are alot of Fords that have had the same problem. I'm filing this complaint because I believe Ford should be held responsible for making faulty parts.
The APIM module failed in our 2017 Ford Explorer. The module failed so the windshield wipers do not work, the turn signals do not work, the heater does not work, the speedometer does not work, the tachometer does not work, the temperature gauge does not work, the fuel gauge does not work, the center display does not work, the reverse camera does not work and the radio will not turn off and the center display lights will not turn off.
Bad APIM, available for inspection. Diagnosed by Ford dealer when I took it in for Sync screen going black, navigation fault, steering wheel Sync controls not working. Backup camera does not work periodically - which is my prime safety concern. It is also distracting when the navigation and sync screen go black while driving. Ford seems to know the problem, and from other on-line posts, this is a popularly recurring malfunction.
The GPS, radio, backup camera, front facing camera and other items controlled by the APIM have been malfunctioning in the vehicle. The GPS will freeze, phones will not answer properly, the cameras will not engage often and the cruise control will occasionally malfunction. The only remedy is to replace the APIM. The vehicle is out of warranty on mileage so I am on my own to pay for the repair of the one item that controls almost all of the vehicle accessories, including heat/defrost, some lighting, etc.
Rear camera glitches out and image is distorted on many cases when backing up.. Similar to concerns on recent recall on newer models. Additionally, back electric 12v port does not disengage and has live connection even with no key in ignition. Finally, vents next to passenger side door appears to exude hot air into car that may be linked with exhaust when car is on.
Ford explorer xlt "in-dash control screen blanks out-leaves no electronic control drive, odometer, speed, climate control, backup camera, steering wheel controls, turn signals etc"
Service bulletins that may apply
- 25E10-S1
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay; Reason for supplement:...
- Some 2017-2022 Ford/Lincoln customers may experience a notification in the...
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay ; Reason for supplement:...
- Illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
Related recalls
No recalls on record for this model year.
Questions about the 2017 Ford Explorer backup camera
Is backup camera failure a common problem on the 2017 Ford Explorer?
13 of 1,706 owner complaints about the 2017 Ford Explorer (1%) mention backup camera failure. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2017 Ford Explorer?
There are 0 recalls and 50 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Ford Explorer
Fuel smell 87Check engine light 60Overheating 58Engine failure 42Loss of power 28Stalling 27Jerking 24Fire or smoke 23Shudder 20Wipers 20Misfire 19Transmission failure 19Hesitation 18Water leak 18Airbag light 16Power steering loss 16Harsh shifting 15Windshield crack 14Tire blowout 12Headlights 10Seat belt 10Key fob 9Premature wear 9Slipping 9Won't start 9Ball joint 8Grinding brakes 8Door locks 8Steering lock-up 8Adaptive cruise 7ABS 6Oil consumption 6No deployment 5
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