The contact owns a 2016 Ford Explorer. The contact stated that distorted image would appear on rear view camera every time contact would go in reverse with his vehicle. The contact stated that distortion on camera started happening today, 06/03/2026. Contact stated they contacted dealer but has not contacted manufacturer. The vehicle failure damage regarding rear view camera distortion was 90,686 miles.
2016 Ford Explorer: backup camera failure
15 of the 2,466 complaints about the 2016 Ford Explorer describe backup camera failure.
- owner complaints
- 15
- of this car's complaints
- 1%
- typical mileage
- 89,320
- recalls
- 0
Backup camera failure by model year
What owners say
The display screen keeps rebooting and not available. Its a safety issue as the backup camera is not available for sometimes up to 10 minutes
Backup camera is cloudy/foggy. Brought it to ford service department attention in regards to Issue Date 2022-08-26 Campaign 22S51/22V644 Per Fullerton Ford, they would not participate. I feel this is a visability issue when backing up and would like Ford to also consider 2016 ford Explorer in this recall since it is a safety issue
The rear camera is compromised because water gets inside and is blocking the view of the camera. You are unable to use the rear backup camera because the view is completely blocked or blurred by the water or moisture that is able to get in.
Intermittently, the vehicle's backup camera displays a blank (black) image when the vehicle is placed in reverse. The issue resolves its self by turning the vehicle off and back on.
The contact owns a 2016 Ford Explorer. The contact’s spouse stated that while reversing, the rearview camera image was distorted, nearly causing the driver to hit a child while reversing in a parking lot. A bystander alerted the driver to stop the vehicle, which prevented the incident from occurring. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 116,000.
The rear camera, mounted on the lift gate, is no longer operating correctly. At times, it will flicker off and on, camera picture 'rolls', or does not work at all (black screen with error message - "camera is no longer operational, contact the dealership"). These incidents with the camera have occurred multiple times each month over the last year. When reversing in the dark especially, this becomes a major safety issue. Currently do not see a the federal safety agency or Ford recall for this defect.
The Backup camera stopped working and has a message that says contact dealership. It is blacked out and may cause a crash while reversing. Thank you. Ford has known issues and already has a recall for 2020-2023. This is a 2016.
Back up camera went out and later came on. Today we have been driving the last hour with airbag indicator on. Camera incident was 10-29-2023.
The contact owns a 2016 Ford Explorer. The contact stated that while reversing the vehicle, the back over prevention camera malfunctioned and failed to display an image. The contact stated that the message "rear camera not available" was displayed. Additionally, the contact stated that the front driver’s side and passenger’s side window trim molding became unsecured and might detach from the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 89,320.
2016 ford explorer - the backup camera will come on while traveling down the highway at 55-60 MPH. Will cause it to loose power, the RPM's drop right below 1000, the wrench symbol comes on, and it will barely move down the road. A screen will pop up on occasion saying hill assist is unavailable. You have to pullover, turn the car off, open the driver door to make sure the radio and all goes off, wait exactly one minute, and then you are able to crank the vehicle up to be able to move. I have taken to dealership, and all they say is it's a sensor inside the transmission, and all they can do is clear the code out. They say that it is saying my vehicle is trying to engage in reverse while going down the road. This sounds like a huge safety issue especially when I have had others say the same thing has happened to them as well. I have reached out to the dealership in regards to my warranty, but I have yet to hear back from them, and it has been over 2 weeks. I have also reached out to the sales representative several times, and I have yet to hear from him. I contacted them because while looking at the paperwork it said it had a limited power train warranty, but it was purchased as a pre-certified used vehicle with an unlimited power train warranty they were offering for vehicles with lest than 80,000 miles. I have not had it a year yet. I have an email from the sales rep himself stating that it is unlimited. It was purchase in september of 2018.
Tl* the contact owns a 2016 ford explorer. While driving 20 MPH, the instrument panel lights flashed on and off. The contact also stated that the rearview camera was not functioning properly. The vehicle was taken to dublin hyundai (located at 6015 scarlett ct, dublin, ca 94568, (925) 803-7700), but was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 53,000.
Service bulletins that may apply
- 25E10-S1
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay; Reason for supplement:...
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay ; Reason for supplement:...
- Programming error when using IDS versions 122.03 through 123.01 stating 'Data Corrupt' or 'Configuration...
- Illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Programming error using IDS v122.03 and newer stating "Data Corrupt" or Configuration Failed, would you...
Related recalls
No recalls on record for this model year.
Questions about the 2016 Ford Explorer backup camera
Is backup camera failure a common problem on the 2016 Ford Explorer?
15 of 2,466 owner complaints about the 2016 Ford Explorer (1%) mention backup camera failure. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2016 Ford Explorer?
There are 0 recalls and 35 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Ford Explorer
Fuel smell 163Power steering loss 132Check engine light 115Loss of power 112Airbag light 90Grinding brakes 78Steering lock-up 78Engine failure 70Overheating 63Stalling 60Jerking 59Steering noise 55Fire or smoke 37Harsh shifting 36Transmission failure 30Won't shift 24Hesitation 23Knocking 22Shudder 21Water leak 21Seat belt 16Ball joint 15Misfire 15Slipping 13ABS 10Door locks 8Lane assist 8Tire blowout 8Warning lights 8Adaptive cruise 7No deployment 6Pulling 6Won't start 6Battery drain 5Fuel leak 5Screen failure 5Key fob 5
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