Backup camera failed, screen turns black or freezes when the car is put in Reverse. While driving or in reverse the screen becomes pixelated with red, green stripes. The camera is unuseable which creates a safety hazard. A recall is currently active for Ford 2015 explorers but not 2014 ford explorers. It is the exact problem the 2015 explorers are experiencing. The recall needs to be expanded to include the 2014 models.
2014 Ford Explorer: backup camera failure
53 of the 1,684 complaints about the 2014 Ford Explorer describe backup camera failure.
- owner complaints
- 53
- of this car's complaints
- 3%
- typical mileage
- 104,330
- recalls
- 0
Backup camera failure by model year
What owners say
Back up camera goes blank with black screen
There is a strong fuel order coming from passenger side after every fuel fill, affects everyone in the car while moving, especially affecting my grandchildren and my family. Backup camera rarely comes on while backing up, gives a black screen which can cause accidents especially in reverse. Rear driver side makes loud squeaky sound while driving over speed bumps slowly or bumpy roads. I purchased this vehicle used June 2025. It has an active molding recall that hasn't been fixed and I have contacted a Ford dealership last year.
The back up camera turns black when the car is in reverse. Other times the screen has red, yellow, green horizontal stripes displayed which make the screen hard to see any objects behind me. This is the same problem ford has experienced with other explorer models and there is an activr recall for those models. My car is a 2014 model and is experiencing the same problems.
I have noticed Ford has recalled the back up camera for many makes and models however, my back up camera will not work when the car is hot. The make and Model is 2014 Ford Explorer Sport. Would this be considered?
My vehicle has been having at issue with the reverse camera since the begining of last year. It started as being distorted to fully not turning on at all when in reverse. I noticed there is a recall for the same issues im having with my reverse camera but it begins with model year 2015. My vehicle is a 2014 ford explorer. I had many incidents of almost hitting pedestrians when im in reverse to making inpact with other vehicles behind me. Can this recall be reviewed and add additional model years as this has become a safety issue for me and my family. Thank you.
Backup camera screen does one of the following when put in reverse Screen turns black or freezes or Turns blue when car is put in reverse. This happens daily many, many times. If I turn off the car for approximately 5 minutes it may clear up and then happen again within 30 seconds. This is a safety hazard and will cause an accident or fatality.
Rear view camera either is dark or reverses view (left is right and right is left). The camera either doesn’t work, works correctly or provides a horizontally flipped image so the driver side and passenger side views are reversed (this is the most dangerous view and the view that happens most frequently). I recently noticed that there has been an official recall for the 2015 Explorer but not the 2014. I wanted to bring it to your attention that more years are affected and need attention. The dealer claims not to know the problem and wants hundreds of dollars to “diagnose”.
I'm writing regarding recall: October 13, 2025 the federal safety agency CAMPAIGN NUMBER: 25V695000 Rearview Camera Image May Not Display A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash. I have a 2014 Ford Explorer and the rearview camera failed approximately 1 year ago. I have experienced intermittent image, partial image, and no image at all. Is there some reason the 2014 Ford Explorer is not included in the recall ?
My uncle has a 2015 Ford Explorer and he received recall 25V695 for the rear camera issues blurry/ wavy and going completely black and not being useful. Almost have backed into a few things when it goes out in the middle of reverse. I believe this is a huge safety concern and my vehicle should be added to the list of affected. Not that they are going to do anything, I took mine in a year ago for the A=pillar trim flying off and they said they still don't have parts that I could either just park it or take the trim off and drive around that way. smh. Can you please help so I can feel more safe when I back up?
First issue is regarding the rear view camera, it kept going out and coming back on and now it shows the image in mirror view (what is on my left will show up on the right and vice versa on the monitor). I did see some fords were recalled, I was told mine wasn't and I would have to pay for this out of my pocket. Second issue is about my motor mounts, all mounts have been replaced approximately 3-4 times.
The backup camera doesn’t work. When I put it in reverse the camera goes blank or is very distorted where you can’t see
Service bulletins that may apply
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- Ssm 48619
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- Blank screen
- Lincoln/ford: due to abnormally low voltage battery or cold ambient temperatures, intermittently, the...
- Ford/lincoln: on some vehicles, the information display would become blank, intermittently, on instrument...
Related recalls
No recalls on record for this model year.
Questions about the 2014 Ford Explorer backup camera
Is backup camera failure a common problem on the 2014 Ford Explorer?
53 of 1,684 owner complaints about the 2014 Ford Explorer (3%) mention backup camera failure. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2014 Ford Explorer?
There are 0 recalls and 8 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Ford Explorer
Fuel smell 206Power steering loss 179Steering lock-up 67Loss of power 65Grinding brakes 64Engine failure 58Airbag light 41Jerking 34Steering noise 21Check engine light 20Ball joint 18Headlights 18Stalling 18ABS 16Overheating 15Pulling 11No deployment 10Fire or smoke 10Seat belt 10Water leak 10Door locks 9Harsh shifting 9Screen failure 9Transmission failure 7Wipers 7Hesitation 6Collision warning 5Knocking 5Oil consumption 5Warning lights 5
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