2022 Ford Explorer: backup camera failure

Filed Sep 2, 2026 · Visibility · FL

The rearview backup camera on my vehicle has malfunctioned and does not reliably display an image when the vehicle is placed in reverse. The manufacturer sent an official Customer Satisfaction Program notice acknowledging this as a known defect and offering a one-time no-charge replacement, stating parts availability was limited only until October 2026. When I brought the vehicle to an authorized dealership for the repair, the dealership was unable to complete it due to lack of parts and told me parts would not be available until February 2027, several months beyond what the manufacturer's own notice stated. This creates an ongoing safety risk since I cannot reliably see behind the vehicle while backing up, increasing the risk of collision with pedestrians, other vehicles, or objects. The vehicle has been inspected by the dealership's service department, which confirmed the camera issue during a service visit but could not resolve it due to parts unavailability. There were no dashboard warning lights specifically tied to this defect; the camera simply fails to display a reliable image when reverse is engaged. The component is available for inspection upon request. I have not yet received a corrected repair timeline from the manufacturer despite formally raising this issue.

Filed Jul 15, 2026 · Driver assistance · 6,000 miles · NY

The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was in reverse, the rearview camera displayed a blank blue screen. The contact received notification of NTHSA Campaign Number: 26V123000 (BACK OVER PREVENTION); which was associated with the failure. However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 6,000.

Filed Jun 29, 2026 · Driver assistance, Electrical · TX

While driving, parking, or doing any function of the vehicle, the screen will intermittently switch from the cameras being used to the on board navigation and start routing the vehicle to random locations, or it may blank out completely. It has also frozen in place and will not display reverse cameras, show proximity sensors, or anything.

Filed May 24, 2026 · Electrical, Engine · TX

Unknown! sometimes the rear back up camera goes into a black screen and then once in drive the info screens stays black for about 30 seconds. the cars shifting is hard at times especially when going from slow to fast like for instance on a highway on ramp the shifting is very sluggish. the cupholder are a real hazard my cupholder bottomed out and my drink fell thru luckily there was no liquid in the cup otherwise it could have spilled into the electrical since it is right where the gear shift is. the the car not accelarating is dangerous when you trying to get on the highway. rear camera going blank sometimes and not being able to see whats behind you even when looking around you just can not see the blindspot which the camera could if it would not go black sometimes. if the car does not shift right when it is supposed to makes it really hard to go with flow of traffic on the highway. there never have been any warning lamps, message or anything else during these incidents and it does not happen all the time but when it does it is not safe

Filed May 19, 2026 · VA

The reverse camera started pointing straight down one day so I took it in for a recall dealing with the screen and camera. Ther replaced the camera, and did some updating and when I got it back the camera is still pointing straight down. I called them immediately and told them my camera was still pointing straight down they asked me to bring it back. I was there 5 minutes and the service manager came to me and said the camera was pointing down when I brought it in and that the reason was probably because it was an aftermarket part, which it’s not it’s all factory, and that wasn’t in the recall. "Under FMVSS 111, S5.5, my vehicle is required to display a rearview image that covers a 10-foot by 20-foot zone directly behind the rear bumper. Because the camera is pointing at the ground, it fails to provide the 'clear and reasonably unobstructed view' mandated by federal law. This is a safety non-compliance issue that Ford is obligated to rectify to bring the vehicle back into a street-legal state." • "Federal safety standards for rear visibility do not have an expiration date for manufacturing defects. A mounting system that allows a safety-critical camera to fail and point at the ground is a defect in material and workmanship that creates a safety hazard."

Filed Jan 5, 2026 · Electrical, Fuel system · CA

I own a 2022 Ford Explorer purchased in April 2025. Since purchasing the vehicle, I have experienced multiple defects affecting safety and normal use. The instrument cluster becomes foggy, making it difficult to clearly see my speed while driving. The infotainment screen intermittently malfunctions and affects the backup camera display, reducing rear visibility. I also experienced fuel contamination that was confirmed and repaired by the dealership. In addition, the rear HVAC air vents close and do not provide airflow to the back seats. The vehicle has been taken to the dealership four separate times for different issues. Despite these repair attempts, the problems have continued or new issues have appeared. Due to the ongoing defects and safety concerns, I do not feel safe or confident operating this vehicle.

Filed Nov 10, 2025 · Driver assistance, Electrical · DE

We purchased our 2022 Ford Explorer brand new on April 12, 2022. The backup camera was nonfunctional that same evening. We brought the car to Porter Ford, where the issue was confirmed via diagnostic code U0264:00 ("Lost Communication With Camera Module Rear"). The dealership informed us that this was tied to a known recall, but that the necessary parts were unavailable. We waited more than two years for a resolution, during which time the camera system remained inoperable or intermittently failed. This defect directly impacts rear visibility, which is required under FMVSS 111. In August 2024, Willis Ford performed Recall 23S23, replacing the rear camera and wiring harness. The issue continued. In May 2024, they opened Recall 23S232, again noting a need for parts. In September 2024, the camera was replaced again. The issue persisted. In June 2025, the issue was finally diagnosed as a failed IPMB module and possibly a harness fault. Ford has since quoted us $2,937.90 to repair the issue—despite written confirmation from the service advisor to Ford that: "If the vehicle was still under warranty, this repair would be covered." We have not paid anything, and are refusing partial coverage, as the defect was: Reported within 24 hours of vehicle delivery Tied to multiple recalls Never resolved after years of authorized service center attempts This is a clear and ongoing safety defect affecting rear visibility. Ford has failed to comply with safety standards by not resolving the issue in a timely or effective manner. We request the federal safety agency investigation into Ford’s handling of this camera recall and similar issues in other 2022 Explorers.

Filed Jul 25, 2025 · Driver assistance · 76,000 miles · OK

The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked, the rearview became inoperable. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer, where it was diagnosed that the processing module console had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The approximate failure mileage was 76,000.

Filed Jul 2, 2025 · Transmission · MD

I am writing to express my concern regarding a safety issue I have experienced with my vehicle. Specifically, there is a noticeable 3-5 second delay when shifting from Drive to Reverse. This delay not only creates confusion about whether the vehicle is in the correct gear, but also presents a potential safety hazard, as the vehicle may lurch forward when the driver intends to reverse. In addition, this gear shift delay causes the backup camera to display with a similar delay, reducing visibility and reaction time when maneuvering in reverse. This compromises the camera's effectiveness and the driver's ability to safely back up. I brought this issue to a Ford dealership, but I was told that there was nothing they could do about it. I find this response unsatisfactory, especially considering the safety implications. I would appreciate it if this issue could be further investigated and properly addressed. Thank you for your attention to this matter. I look forward to your response and a resolution to this issue.

Filed Apr 10, 2025 · Driver assistance, Visibility · NC

The backup camera and related system on the 2022 Ford Explorer ST has malfunctioned and failed to show any images. I'd had the vehicle to the dealer on 3 occasions, whereby I've just learned the issue was improperly diagnosed by another dealer as a faulty camera, but the real problem of a faulty processor was diagnosed and therefore not replaced. This issue puts me, other vehicles and pedestrians in particular risk as there is not rear camera image being projected. The problem has been confirmed by two dealers, diagnosed and now indication is to repair it. This is clearly part of the broader issues Ford is having with rear camera back-up systems.

Filed Mar 12, 2025 · NC

Backup camera on the car has a clear picture but does not have a usable field of view. The problem occurred sometime in mid 2024 and was first reported to the dealer in Sep 2024. When in reverse, at 20' behind the vehicle you can see approximately 1' of height. The dealership seems to have no specs against which to compare this and simply reports that since the image is clear, it is the expected image. The camera system was recalled recently, but even with a new physical camera, the vehicle still has this issue.

Filed Oct 27, 2024 · Electrical · SC

the entertainment screen goes black. screen has been black for 2 weeks. will still show back up camera when in reverse. screen does not work other than back up camera. unable to change air/heat settings. the back right seat will not lay down. the electrical component will not work. there is no manual way to let down seat. 3rd row seat stuck in up right position.