The backup camera has stopped working, the beeping sensor still alarms when to close but the camera does not work at all.
2013 Ford Explorer: backup camera failure
62 of the 2,239 complaints about the 2013 Ford Explorer describe backup camera failure.
- owner complaints
- 62
- of this car's complaints
- 3%
- typical mileage
- 108,000
- recalls
- 0
Backup camera failure by model year
What owners say
Backup camera only works sometimes which is a safety risk when backing up. Other year models have had a recall for this same reason. It has been doing it for at least 6 months now.
The rearview camera reverses and inverts the image and the guiding lines disappear. I am unable to use the camera when reversing. There is a recall on other Ford Explorers (2020-2024) just not my year (2013). It is not right that I drive a car that has the same issue becuse this is a known issue for the company.
The contact owns a 2013 Ford Explorer. The contact stated that while reversing, the rearview camera intermittently displayed a blank image. The contact stated that the vehicle was towed to the dealer due to the front axle fracturing after the vehicle struck a curb while driving in inclement weather. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000.
The rear reverse camera malfunctions and glitches. Often the screen turning green when reversing, sometimes screen is black or no color view and most times the camera if reversing to left or appear as to the right or vise versa and sometimes it’s normal but rarely. The control buttons for windows has a malfunction where it sometimes works and sometimes doesn’t. The seatbelts are not clicking and I have kids in the rear seats.
My backup camera is in reverse. When I use it everything is on the incorrect side which is a safety issue when backing up.
The contact owns a 2013 Ford Explorer. The contact stated that the vehicle was purchased in late 2024, and approximately six months later, the rearview camera failed. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear Camera Unavailable - Contact your Dealer" was displayed. The local dealer was contacted and referred the contact to the federal safety agency Hotline for assistance. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 75,000.
The contact owns 2013 Ford Explorer. The contact stated that after starting the vehicle and shifting into reverse(R), the image on the screen was fuzzy. The message “Rearview Camera not Available” was displayed. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 101,000.
Rear camera on 2013 Ford Explorer has stopped working. There is a safety recall for models beginning with 2015. This is just as much of a safety hazard with the 2013 model as with the 2015 model. Why are all Ford Explorers with this issue not covered by the recall?
Backup camera doesn't always work. It displays a black screen alot of times.
I have a 2013 ford explorer xlt and the back up camera has gone out. The problem began about a year ago with the camera working somedays and other days the screen was blank with a message for me to contact my ford dealership. From what I've read, this is a very common problem with the ford explorers. Several other ford models with the same problem around this particular year have been recalled but not the explorer, this is a very dangerous situation as most ford explorer owners will tell you that it is very difficult to see properly when reversing in a ford explorer especially without the back up camera. The back up camera is very much needed for this situation. I've also read that the problem stems mainly from a leak in the tailgate where water leaks in on the camera connection thus causing it to malfunction and eventually go out completely. As yet, I have not had the vehicle inspected yet by for or a licensed mechanic. I wanted to check to see if I could find where a recall was issued for this problem on my explorer, but after extensive research I haven't been able to find any. I'm just wondering why they haven't recalled the explorers to fix this problem.
The rear view camera is experiencing the same issues as the most recent recall of 2015-2025 explorers. Most often the rear view camera does not work at all --- other times it is on for a short duration, or is pixelated. I've watched the recalls expand from 2020 Ford vehicles to now 2015. Why doesn't it include earlier vehicles still on the road?
Service bulletins that may apply
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not...
- Inoperative or intermittent HVAC blower motor function at various fan speed settings
- Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
- Blank screen
- Lincoln/ford: due to abnormally low voltage battery or cold ambient temperatures, intermittently, the...
- Lincoln/ford: when all doors, on some vehicles, are closed, lamp illuminates door is ajar
- Ford/lincoln: when all doors are closed, the door ajar lamp will illuminate
Related recalls
No recalls on record for this model year.
Questions about the 2013 Ford Explorer backup camera
Is backup camera failure a common problem on the 2013 Ford Explorer?
62 of 2,239 owner complaints about the 2013 Ford Explorer (3%) mention backup camera failure. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2013 Ford Explorer?
There are 0 recalls and 10 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Ford Explorer
Power steering loss 409Fuel smell 207Loss of power 142Steering lock-up 114Engine failure 89Grinding brakes 45Check engine light 45Door locks 38Stalling 38Jerking 34Water leak 34Overheating 31Steering noise 21Fire or smoke 19Headlights 16Ball joint 13Fuel leak 13Harsh shifting 12No deployment 11Fuel pump 11ABS 10Screen failure 10Wipers 10Knocking 9Battery drain 8Hesitation 8Lane assist 8Won't shift 8Shudder 7Pulling 6Brake failure 5Misfire 5Whining noise 5Won't start 5
VIN decoder
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