I was driving and the steering locked. I could not move steering wheel either way. Towed to ford repair… they replaced steering rack. Four times it was replaced..4 times it locked.
2013 Ford Explorer: steering wheel locks up
114 of the 2,239 complaints about the 2013 Ford Explorer describe steering wheel locks up.
- owner complaints
- 114
- of this car's complaints
- 5%
- typical repair cost reported
- $2,300
- typical mileage
- 98,000
- recalls
- 1
Is there a fix? There is 1 recall and 4 service bulletins for this area of the car. See below
Steering wheel locks up by model year
What owners say
Power steering message popped up on dash in a flash and disappeared while I was driving. Same message popped up a couple miles down (I pulled into a parking lot to check message.) Steering wheel locked and left me stranded in need of a tow truck to move car to mechanic and get home. Message pops up and disappears quickly not leaving much time to read or react.
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, but the vehicle was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 201,226.
I was leaving the store pulled out on a main road in town about to head on the highway. My steering wheel locked and would hardly move with all my strength and the help of my significant other we pulled back into the store parking lot rarely missing hitting several vehicles in the process. I had my children with me at the time in this vehicle as well. The power steering assist fault message popped up. I had the vehicle towed to Ford Groves and after a diagnostic test was ran I was told it was my steering gear and the entire steering column needed to be replaced. The second opinion I got said it was the rack and pinion needing to be replaced. After doing research I found other reports of other 2013 ford explorer owners having wrecks due to this some with the same edition as myself (limited). There are recalls for the steering on 2013 ford explorer but not the limited. I need my edition to be added because this is clearly happening here as well. This was very dangerous when I explained to the dealership about the recalls they told me this was not accurate and was the wrong information. This was random and happened out of no where my vehicle was fine prior to this. Yes the vehicle is available upon request for inspection
Power steering assist fault and service advance trac alerts came on in the dashboard when car was cranked up to drive. I was unable to turn the steering wheel easily and the vehicle was difficult to steer. My safety and the safety of others would be put at risk when attempting to drive the vehicle because the steering wheel locked up and was very difficult to turn. I happened to be at a Firestone service center at the time that this event took place. The technician was testing the battery and the alternator for me after a new battery was inserted into the vehicle. When the technician pulled the vehicle around for me to leave, I was unable to drive away due to the steering issues that had occurred. The vehicle has not been inspected by the others at this time. The warning lights came on just as I was about to drive away from the Firestone service center on 09/27/25. The technician notified me that Firestone was unable to repair those types of issues on my vehicle and the vehicle would need to be taken to a Ford dealership or mechanic of choice for further repairs.
An emission control alert appears when driving; seconds later, you have no control over the vehicle. The steering wheel locks up, and you can not turn while you are still driving. The risk is very high due to the car doesn't stop, and you can not move out of traffic due to no control over the vehicle. If this were to happen on the highway or during bad weather, this could cause death. This has happened a total of 3x and had to be towed 2x to the machines. July 28th 2025 and July 20th 2024 it was towed for this issue of no control of the vehical due to locked up.
The contact owns a 2013 Ford Explorer. The contact stated while driving 30 MPH, the vehicle lost power steering functionality. The message "Power Steering Assist Fault" was displayed. The contact was able to pull over to side of the road. The contact turned off and restarted the vehicle, and the power steering functionality became operable. The contact stated that upon starting the vehicle the following day, the failure recurred, and the steering wheel locked up. The contact stated that the vehicle was undrivable. The messages "Power Steering Assist Fault" and "Service Power Steering" were displayed, and the traction control warning light was illuminated. The dealer was contacted and informed the contact that the VIN was not included in the federal safety agency Campaign Number: 14V286000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 93,572.
The contact owns a 2013 Ford Explorer. The contact stated that upon starting the vehicle, the vehicle lost power steering functionality, and the steering wheel seized. The message "Check Power Steering" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to the federal safety agency Campaign Number: 14V286000 (Steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 191,000.
The contact owns a 2013 Ford Explorer. The contact stated while driving at approximately 3 MPH and turning the steering wheel, the steering wheel seized. The contact stated no warning light was illuminated. The contact turned off and restarted the vehicle; however, the power steering function failed to operate as needed. The vehicle was towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in the federal safety agency Campaign Number: 14V286000 (Steering). The contact was referred to the federal safety agency Hotline to report the failure. The failure mileage was approximately 105,000.
As I drive mostly during low speeds the steering wheel locks in a turned position for a split second. This happens as I am navigating through neighborhoods and can’t turn the wheel too drastically. I could easily run into something or someone into me if I can’t control the vehicle direction. Not sure if the mechanic noticed as the problem persists at random times. No warnings have been shown on the dash board for this problem yet. The problems started around the beginning of April 2025.
The contact owns a 2013 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the federal safety agency Campaign Number: 14V286000 (Steering). A case was opened, and the manufacturer referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 100,000.
Our steering wheel locked when we were about to leave our destination and drive back an hour to go home.
Service bulletins that may apply
- 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration,...
- Some 2010-2016 epas equipped vehicles may exhibit steering related noises
- Lincoln/ford: once procedure for heated steering wheel module program completed, heated steering wheel...
- Ford: some vehicles and trucks are experiencing a malfunction with the heated steering wheel becoming...
Related recalls
Steering: electric power assist system
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
- Risk
- If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
- Remedy
- Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S06.
Recall number 14V286000 · Recall details
Questions about the 2013 Ford Explorer steering lock-up
Is steering wheel locks up a common problem on the 2013 Ford Explorer?
114 of 2,239 owner complaints about the 2013 Ford Explorer (5%) mention steering wheel locks up. The model year with the most reports is 2013.
How much does it cost to fix steering wheel locks up on the 2013 Ford Explorer?
Owners who mentioned a price put the repair at about $2,300 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2013 Ford Explorer?
There is 1 recall and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Ford Explorer
Power steering loss 409Fuel smell 207Loss of power 142Engine failure 89Backup camera 62Grinding brakes 45Check engine light 45Door locks 38Stalling 38Jerking 34Water leak 34Overheating 31Steering noise 21Fire or smoke 19Headlights 16Ball joint 13Fuel leak 13Harsh shifting 12No deployment 11Fuel pump 11ABS 10Screen failure 10Wipers 10Knocking 9Battery drain 8Hesitation 8Lane assist 8Won't shift 8Shudder 7Pulling 6Brake failure 5Misfire 5Whining noise 5Won't start 5
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