2012 Ford Explorer: backup camera failure

Filed Aug 26, 2026 · IL

It is actually the rearview camera on the vehicle has been going in and out sporadically for at least a year or so. Now more often than not it does not even work

Filed Apr 29, 2026 · Driver assistance, Lights · 208,974 miles · MO

The contact owns a 2012 Ford Explorer. The contact stated that the hazard lights and other surrounding indicator systems were inoperable. Additionally, the rearview camera displayed a blank image while reversing. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 208,974.

Filed Oct 31, 2025 · Driver assistance · IN

The rear back up camera is now displaying a message to contact dealership. It freezes up and stops working.

Filed Oct 30, 2025 · Driver assistance · VA

My back-up camera has flipped images so the left appears on the right and the right appears on the left as well as the safety lines have disappeared. The two Ford dealerships want a diagnostic fee that doesn't even go toward the cost of the repairs.

Filed Oct 22, 2025 · Driver assistance · IA

Faulty rear view camera. Says contact the dealership on the message.

Filed Sep 13, 2025 · Electrical · MA

Hello I’m a concerned citizen and I have a question about the Ford recall on the back up cameras, I have 2012 Explorer and my camera has been acting up for a while the same way that ford has mentioned, so I was wondering why isn’t the Explorer not included in this recall.

Filed Jul 3, 2025 · Driver assistance · 107,000 miles · NC

The contact owns a 2012 Ford Explorer. The contact stated that while reversing, the rearview camera failed to display an image. The message "Camera Not Available - Contact Your Dealer" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

Filed May 30, 2025 · Electrical · FL

Sometimes putting it in reverse the rear camera doesn’t come on. Have to wait sometimes a minute before camera will come on. It doesn’t happen all the time. I read that ford is having problems and has a recall on some vehicles but my year doesn’t show up.

Filed May 30, 2025 · Driver assistance · 28,000 miles · TX

The contact owns a 2012 Ford Explorer. The contact stated while reversing, the rearview camera image was black or distorted, and the message "Camera Unavailable - Report to Dealer" was displayed on the infotainment screen on several occasions. The contact stated that the failure had been recurring intermittently. The contact stated that the vehicle was taken to an unknown dealer, where the rearview camera was replaced twice; however, the failure persisted. The dealer was notified of the failure and advised the contact to schedule an appointment for the rearview camera replacement. The dealer informed the contact that the VIN was not included in an unknown recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.

Filed May 2, 2025 · Electrical · KS

Back-up camera will display images backward and poses a collision hazard as driver won’t know which direction cars or pedestrians are coming from.

Filed May 19, 2023 · PA

My rear backup camera isn't working all the time. I feel this is a huge safety issue and needs to be recalled.

Filed Mar 21, 2022 · Driver assistance · VA

Display failure due to ACM and APIM module failure. Vehicle left without backup camera, no phone connectivity, no heat/ac control, no navigation.