2012 Ford Explorer: seat belt won't latch or retract

Filed Jan 27, 2025 · Body, Seat belts · 97,000 miles · NJ

The contact owns a 2012 Ford Explorer. The contact stated that while driving 25 MPH, her grandson who was occupying the second-row driver's side seat informed the contact that the seat belt had failed to remain buckled. The contact pulled over to the side of the road and moved her grandson to the second-row middle seat. The contact stated that the plastic on the second-row driver's side seat belt clip was fractured and had detached, which caused the seat belt to not buckle as needed. The contact also stated that the plastic on the second-row passenger's side seat belt clip was fractured, but the seat belt was able to be buckled. The local dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and assisted the contact in scheduling an appointment with another dealer. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side and driver's side windshield exterior A-pillar trims had fractured and had partially separated from the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000. VIN tool confirms parts not available.

Filed Apr 26, 2024 · Airbags · NJ

Airbag lights kept going on and off and now stays on giving code B1212. It is a safety issue since it has to do with the Driver seatbelt buckle pretensioner circuit. Airbags may not deploy incase of an accident. Apparently it is a problem with ford explorer vehicles which ford has failed to rectify or have a recall for it. I need to know the fix or resolution for this before anything unfortunate happens.

Filed Nov 13, 2020 · Seat belts · 50,000 miles · NY

For all three rear seat belts the latch plate will not engage in the seat belt buckle. The rear seats are rarely used so I don't know how long they have been inoperative.

Filed Dec 28, 2018 · Airbags, Electrical · 90,000 miles · CA

This is a safety issue - air bags could malfunction at anytime due to miscommunication within the system. Air bags can deploy at anytime or can fail to deploy when necessary. Air bag light turns on and stays on. According to ford dealer this is a known issue but has not yet been recalled. Seat belt buckle replaced, air bag diagnostic module replaced, program control module air bag reprogramed. Light continues to turn on. Has a wire harness issue l/f door module SRS - wiring loom needs to be replaced.

Filed Jan 7, 2016 · Body, Seat belts · 60,000 miles · TX

Water leaks inside the cabin every time it rains or car gets washed. Water drips down from top through rear seatbelt retractors near rear hatch/door and streams down seat belts and then puddles under third row seat and spare tire well. Leaks anytime no matter if parked or in motion. Seatbelts and seat bolts/hinges are starting to rust. Wires near 12v cigarette lighter and tail lights also get wet. 2012 ford explorer xlt (no sunroof/moonroof).

Filed Feb 8, 2012 · Seat belts · 3,112 miles · CO

Tl* the contact owns a 2012 ford explorer. The contact stated that the rear passenger side seat belt would not retract. The vehicle was taken to an authorized dealer and the replacement seat belt was also experiencing the same failure. The contact was informed that the seat belts were being redesigned and the vehicle was awaiting new parts for repair. The manufacturer was not made aware of the failure. The failure mileage was 3,112 updated 02/27/12*lj the consumer stated the replacement seat belt also failed. Updated 02/28/12