2012 Ford Explorer seat belts problems

Filed Jan 27, 2025 · Body, Seat belts · 97,000 miles · NJ

The contact owns a 2012 Ford Explorer. The contact stated that while driving 25 MPH, her grandson who was occupying the second-row driver's side seat informed the contact that the seat belt had failed to remain buckled. The contact pulled over to the side of the road and moved her grandson to the second-row middle seat. The contact stated that the plastic on the second-row driver's side seat belt clip was fractured and had detached, which caused the seat belt to not buckle as needed. The contact also stated that the plastic on the second-row passenger's side seat belt clip was fractured, but the seat belt was able to be buckled. The local dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and assisted the contact in scheduling an appointment with another dealer. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side and driver's side windshield exterior A-pillar trims had fractured and had partially separated from the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000. VIN tool confirms parts not available.

Filed Aug 17, 2023 · Seat belts · 70,000 miles · MO

The contact owns a 2012 Ford Explorer. The contact stated that the rear second passenger’s side seat belt was faulty. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear second passenger’s side seat belt to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000. The contact stated the issue has been resolved via local dealer opening up mechanism and finding twist in seatbelt, which wouldn’t allow use of the seatbelt but haven't received a new seatbelt which seems to be on backorder.

Filed Nov 13, 2020 · Seat belts · 50,000 miles · NY

For all three rear seat belts the latch plate will not engage in the seat belt buckle. The rear seats are rarely used so I don't know how long they have been inoperative.

Filed Feb 14, 2020 · Seat belts, Steering · 60,800 miles · WA

The front strut tower mounts are bad. This is on every 2011-2015 ford explorer I have seen. It makes a bad clunk sound everytime the wheel is turned.

Filed Feb 8, 2020 · Seat belts, Wheels · 145,000 miles · VA

When it rains I have water coming into my vehichle and it even comes through the seatbelts. I have water in my floor now.

Filed Jul 25, 2019 · Body, Seat belts · 37,000 miles · LA

My 2012 ford explorer leaks from the 3rd row seatbelt. It has ruined the carpet in the back and molded it. It also filled up the spare tire area with water and rusted the rim of the spare tire and the inside where the tire sits. I did not notice this until many months after I bought it because I wasn't using the 3rd row at the time.

Filed May 13, 2019 · Body, Seat belts · 66,000 miles · NY

Water leaks in through the third row seat belt tensioner. Water runs down the seat belt and pools on the floor. This happens when the vehicle is stationary or moving. Water in the seat belt assembly is a safety risk. I reported it to ford, they declined to fix it.

Filed Dec 28, 2018 · Airbags, Electrical · 90,000 miles · CA

This is a safety issue - air bags could malfunction at anytime due to miscommunication within the system. Air bags can deploy at anytime or can fail to deploy when necessary. Air bag light turns on and stays on. According to ford dealer this is a known issue but has not yet been recalled. Seat belt buckle replaced, air bag diagnostic module replaced, program control module air bag reprogramed. Light continues to turn on. Has a wire harness issue l/f door module SRS - wiring loom needs to be replaced.

Filed Oct 24, 2018 · Airbags, Electrical · 69,000 miles · UT

Front passenger seat pretensioner has failed causing the airbag light to come on. A technical service bulletin has been created on ford's end blaming the connect. See tsb 12-5-11. It tells the mechanic to inject dielectric grease as a fix.

Filed Jun 8, 2018 · Seat belts · 60,000 miles · OH

Seat belt pretensioner. Air bag light on and off at random while driving. Not covered under warranty.