Check a VIN

2012 Ford Explorer body problems

144 complaints (17% of all complaints for this car). Typical mileage when it fails: 96,000. 1 crash reported.

owner complaints
144
of this car's complaints
17%
typical mileage
96,000
crashes
1
recalls
2

Which part fails

  • Body
    61
  • Frame and members
    1
  • Body: roof and pillars
    1
  • Body: hood
    1
  • Body: door
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Ford Explorer body problems in other years

19911995200020052010201520202026

Specific symptoms reported on the 2012 Ford Explorer body

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Water leak 18

Related recalls

Structure: body: roof and pillarsReported January 19, 2024 · 1,889,110 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Risk
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S02.

Recall number 24V031000 · Recall details

Structure: body: doorReported March 24, 2015 · 194,484 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Risk
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S11.

Recall number 15V171000 · Recall details

Related investigations

Windshield trim molding Item detachmentOpened January 27, 2023, closed February 8, 2024

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the federal safety agency. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V‑031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to

PE23001

What 2012 Ford Explorer owners say

Most recent owner complaints, unedited.

Filed Sep 9, 2026 · Body · 100,000 miles · MD

The contact owns a 2012 Ford Explorer. The contact stated that while driving 50 MPH, the driver's side and passenger's side exterior A-pillar trim detached. The contact used tape on the driver's side to secure the molding to the windshield. The contact stated that the passenger's side A-pillar trim detached and fell off the vehicle. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer and the vehicle was inspected. The contact was informed that parts were unavailable to repair the vehicle. The vehicle was not repaired. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 100,000.

Filed Sep 2, 2026 · Body · 159,000 miles · CA

The contact owns a 2012 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer, and it was realized that both front A-pillar trims were loose. The vehicle was repaired using duct tape as a temporary fix for both front A-pillar trims. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 159,000.

Filed Jul 10, 2026 · Body · 80,000 miles · KY

The contact owns a 2012 Ford Explorer. The contact received notification for the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to complete the recall repair was unavailable. The contact stated that while driving at 65 MPH on a bypass, the A-pillar exterior trim detached. The owner applied duct tape to the front windshield out of concern that the front windshield would detach. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and confirmed that the parts were backordered. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.

Filed Jun 23, 2026 · Body · NY

Failure of the dealerships to fix recall in timely manner It’s been over two years and parts still unavailable

Filed Jun 10, 2026 · Body · OH

The contact owns a 2012 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part required for the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Filed May 18, 2026 · Body · VA

I received the first recall notice for this defect from Ford Motor Co. in February 2024 and took the vehicle to Sheehy Ford in Ashland, Virginia on August 7, 2025. Sheehy Ford did the required inspection and confirmed that the vehicle had defective windshield rubber molding. The inspection required that the plastic body molding on both sides of the windshield be removed, which rendered them unusable and could not be replaced. Sheehy Ford said they had ordered the necessary replacement parts from Ford Motor Co. and would notify me when they were received. I have been following up with Sheehy Ford every couple of months since August 2025 and they say the replacement parts are still not available from Ford Motor Co. It seems to me that 9 months is an unreasonable amount of time to provide the necessary parts for this Safety Recall, especially missing the plastic windshield moldings, my car is unsellable, which I would like to do.

Filed Apr 21, 2026 · Body · 155,500 miles · MO

The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed on the highway, the driver's side A-pillar trim clip became partially detached on the side of the windshield. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was notified of the failure. The contact associated the failure with the federal safety agency Campaign Number: 24V031000 (Structure); however, the vehicle was previously repaired under the recall. The approximate failure mileage was 155,500.

Filed Jan 28, 2026 · Body · CA

The contact owns a 2012 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the part was on backorder. The contact stated that the vehicle could not be registered in the State of California due to the incomplete recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Filed Oct 7, 2025 · Body · NC

The contact owns a 2012 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side and driver's side windshield exterior A-pillar trims had separated and flown off the vehicle while driving. The local dealer was contacted several times and was notified of the failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Filed Sep 11, 2025 · Body, Steering · 125,000 miles · CA

The contact owns a 2012 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated that upon purchasing the vehicle, the trim on the lower part of the windshield detached and was loosened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Additionally, the contact stated that there was an abnormal sound coming from the steering wheel, while driving, while making left and right turns, and even while the engine was turned off. The contact stated that the failure had persisted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 125,000.

Questions about the 2012 Ford Explorer body

Does the 2012 Ford Explorer have body problems?

Owners have filed 144 complaints about the body of the 2012 Ford Explorer, 17% of all its complaints.

At what mileage do 2012 Ford Explorer body problems start?

The typical (median) mileage in owner complaints is 96,000 miles.

Was there a recall on the 2012 Ford Explorer body?

Yes, 2 recalls: 24V031000, 15V171000. Check your VIN to see if your car still needs the free repair.

What year does the Ford Explorer have the most body problems?

The Ford Explorer model years with the most body complaints are 2017 (661 complaints), 2016 (592 complaints) and 2002 (486 complaints).

Other 2012 Ford Explorer problems

Steering 360Engine 92Electrical 64Transmission 55Driver assistance 34Fuel system 34Airbags 27Visibility 24Suspension 22Brakes 21Acceleration 17Seat belts 14Lights 6Wheels 5Seats 2

VIN decoder

See the problems and recalls for an exact car

Buying a used 2012 Ford Explorer?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history