Tl* the contact owns a 2012 ford explorer. The contact observed that the paint on the front hood of the vehicle had bubbles and was chipped. The failure recurred continuously. The vehicle was taken to a dealer where it was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
2012 Ford Explorer body complaints
Page 6 of 6: complaints 131 to 144 of 144, newest first, as owners wrote them.
Water leaks inside the cabin every time it rains or car gets washed. Water drips down from top through rear seatbelt retractors near rear hatch/door and streams down seat belts and then puddles under third row seat and spare tire well. Leaks anytime no matter if parked or in motion. Seatbelts and seat bolts/hinges are starting to rust. Wires near 12v cigarette lighter and tail lights also get wet. 2012 ford explorer xlt (no sunroof/moonroof).
The front drivers side pillar blew off my vehicle while driving at normal speed on I-75 (70 MPH). It just missed a car that was following me. The plate that holds the pillar on the frame, shows stress cracking at each bolt and the lower two tabs that connect the pillar are sheared. The tabs at the top of the pillar pulled out completely. I had taken this vehicle to the dealership to complain about the noise the wind noise coming from the sides of the windshield. They said that they couldn't determine the problem and advised me that I would have to pay to have the pillar assembly replaced if I wanted to get rid of the noise. They did not remove the pillar to inspect anything, likely knowing they would damage it.
There weeks after the front windshield was replaced the lh a-pillar flew off the car while moving on the highway. The car was moving at 65 MPH.
Paint on hood is blistering - ford knows about this issue and issued a tsb in 2004 to fix this issue in 2004 why are we still having this issue on a 2012 vehicle - dealer says ford hq denied repair to hood paint since vehicle is out of 3 year 36,000 mile warranty - why is paint corroding on 3+ year old $34,000 vehicle? Ford should take care of this issue since it is known and devalues the vehicle by many $k.
Tl* the contact owns a 2012 ford explorer. The contact stated that the vehicle had excessive rust under each of the four doors as well as the rear hatch. The vehicle was taken to the dealer where it was diagnosed that the rust occurred in areas that were painted thinly. The dealer stated that the vehicle could not be repaired until holes had formed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 94,000. Ma 10/22/2015
Tl* the contact owns a 2012 ford explorer. The contact received notification of the federal safety agency campaign number: 15v171000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 09/21/15*lj
Tl* the contact owns a 2012 ford explorer. The contact received notification of the federal safety agency campaign number: 15v171000 (structure) however, the part needed to do the repair was unavailable. The contact stated that manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2012 ford explorer. When it rained, water entered the vehicle from the third row passenger side seat belt. The contact stated that the interior walls and the floor of the vehicle became wet. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000. Ma 09/25 updated 11/27/2017
We own a 2012 ford explorer xlt and are very pleased with it overall. However, we have recently discovered that our interior door panel on both the driver and passenger sides is splitting on the vinyl seam just below the arm rest. Our vehicle currently has 55k on it for mileage, so any hope of this being covered under warranty is gone. I have contacted an upholstery repair service and they stated that it cannot be repaired because it is vinyl, but will instead need to be replaced. I recently got an estimate and for parts and labor it would cost us almost $600 to repair both sides. Because it is happening in the exact same location on both interior doors, I feel that this is faulty design and should be subject to recall.
I was driving at 55 miles per hour and the molding from around the right side windshield flew off after driving another 10-15 miles the left hand molding on the windshield also blew off this could have been trouble for any one behind me or to the side of me.
Ford recently declined to repair the bubbling paint on the hood of my 2012 ford explorer on the basis it is out-of-warranty due to mileage. Based on my research, ford has had corrosion issues for some time but has failed to correct the issue.
I was driving on rt44 in ma when I noticed oncoming drivers yelling at me. I thought I was doing something wrong and when I came to a stop light, the driver in front of me got out of his car and yelled that my 2012 ford explored had flames coming from the bottom of the vehicle. I immediately evacuated the car with my wife and children and my car was indeed on fire. I happened to have a fire extinguisher with me and was able to put out the fire. I was in front of a ford dealer when this happened and they came out to inspect the car and I was told the heat shield was ignited from touching the exhaust. They removed the plate and you can see the burnt damage (I have pics). This situation could have turned fatal and they said they will put a new one on. This should not be able to catch fire and if it wasn't for other drivers I don't know how this could of ended. My wife and 3 year old son are now terrified to ride in the explorer. This needs to be investigated immediately.
I brought my car to ford for service. I noticed that the paint on the hood was bubbling. I showed it to the service writer. He reported it to ford. They said there is nothing they will do for it.
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