2011-2013 Ford Explorer recall: door
Ford Motor Company reported this safety recall on March 24, 2015. It covers about 194,484 vehicles.
- vehicles affected
- 194,484
- reported
- Mar 24, 2015
- owners notified
- Jul 23, 2015
- related complaints
- 693
Structure: body: door
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
- Risk
- If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
- Remedy
- Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S11.
Recall number 15V171000
Affected vehicles
- Ford Explorer 2011-2013 201120122013
Owner complaints about the same problem
Owners of these vehicles have filed 693 complaints about body problems.
Questions about recall 15V171000
Is there a recall on the 2011-2013 Ford Explorer door?
Yes. Recall 15V171000, reported on March 24, 2015, covers about 194,484 vehicles.
What is the fix for recall 15V171000?
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S11.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
VIN decoder
See the problems and recalls for an exact car
Buying a used Ford Explorer?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history