2011 Ford Explorer: backup camera failure

Filed Feb 26, 2026 · TN

Back up camera inoperable. Screen is black. Apparently a common problem. Safety issue of hitting a person or object.

Filed Aug 2, 2025 · GA

When the vehicle is put in reverse, the backup camera blacks out and if it comes back on, the picture is reversed horizontally. This is causing a hazard when backing up as the camera shows what's actually on the left side to be on the right and vice versa. There are many recalls for the same complaint of Ford's back up system, yet nothing has been addressed for the 2011 model. Thank you!

Filed Jun 25, 2025 · Driver assistance · 125,000 miles · CA

The contact owns a 2011 Ford Explorer. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Camera not Available - Contact Local Dealer" was displayed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.

Filed Apr 30, 2025 · TN

Rear camera is black when in reverse. Warning beeps still work properly. Truck has 102k miles, started being issue at 97k miles. Ford says repair is 6 weeks out until tech available. Keep getting runaround. I started asking for repair over 6 months ago. Reporting this because many models have had this issue as a recall. The 2011 Explorer should be included in this recall. #2 issue. A pillar recall also slow walking. I've had mine inspected, it is damaged, approved to replace, now waiting on parts. Have been calling every 2-3 weeks for 6 months. Still say no parts. I will call your 800 number to report this.

Filed Mar 20, 2025 · WA

Back up camera has not worked for the last 4 years.

Filed Jan 15, 2025 · FL

Back up camera. when back up is engaged, picture on backup monitor is reversed, left becomes right and and right becomes left. This happened ab out two months ago and will happen every time shift is placed in reverse. This is a safety issue and particularly for my wife because she always depends on the back up camera. Yesterday I inquired with my local Ford Dealer, but they informed me that there is no recall by Ford for my model (They told me that there is one for the 2023 year and up for failing back up camera, but this even worse, because when the camera fails, it's known right away that you have to depend on the side and review mirrors. Please advise

Filed Dec 30, 2024 · Body · KY

In the 2021 Ford Explorer there are multiple leaks due to rain / water damage. The back of the trunk has a leak that has water running down the side into the third row seat it causes rust on to the spare tire, it’s causes fog to be on the inside of the car causing issues to see. There is also leaking in the front of the car that comes out through the light unit above all electric panel. This leaking is causing the ceiling lights to have issues, drips into the dashboard with all the electrical items causing the unit to short, which is where the rear camera display occurs.

Filed Mar 2, 2024 · Airbags, Body · GA

Driver side window panel flew off during my drive on the interstate directly after I noticed it being loose for the first time. 3rd row seatbelts leak when it rains on both sides. Rear backup camera is opposite/flipped and goes in and out. Trunk will close on you after opening it up with the car not running. It will not sense movement when the car is off and continues to shut resulting in harm.

Filed May 24, 2023 · Electrical · TN

My rear view camera was replaced in August 2019 as it stopped working. It was an expensive costing $1000 to repair. It just stopped working again. Car has 100500 miles and this is excessive for what I consider a safety feature in a car this large. I was just told by Ford the backlog for a new camera nationwide is greater than 240 units and some customers have waited over 6 months. I searched online and found many complains on model years 2011 forward due to a bad design flaw that allows moisture in a wiring harness causing corrosion / failure. In my opinion, Ford needs to step up to root cause and provide options other than a complete replacement that only temporarily solves the issue

Filed Feb 2, 2022 · Electrical, Visibility · 60,000 miles · LA

The contact owns a 2011 Ford Explorer. The contact stated that the APIM (Accessory Protocol Interface Module) had become defective which caused the front and rear defrosters to not operate as needed. The contact also stated that the APIM failure had caused the rear backup camera to not function. The contact had taken the vehicle to the dealer and was provided an estimate for the repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

Filed Jan 4, 2022 · 71,000 miles · NY

The contact owns a 2011 Ford Explorer. The contact stated that upon entering the vehicle, she noticed that water had leaked from the front passenger’s side of the windshield onto the glove compartment and floorboard of the vehicle. The vehicle was taken to the dealer who stated that they could not determine the cause of the failure. The contact stated that the failure had been reoccurring increasingly whenever it rained. The contact stated that the instrument panel control buttons, the dashboard lights, and the rearview camera had failed to work as designed. The contact also received notification of the federal safety agency Campaign Number: 21V746000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 71,000. VIN tool confirms parts are not available.

Filed Apr 20, 2021 · Electrical · IL

Rear back up camera stopped working about 50% of the time so I cannot see directly behind the vehicle while backing up