2011 Ford Explorer: water leaks into the cabin

Filed May 17, 2024 · Body · OH

The contact owns a 2011 Ford Explorer. The contact stated that while observing the vehicle, the A-pillar trim on the driver's and passenger's sides was detaching. The contact stated that there was water leaking inside the vehicle on both the driver's and passenger's side. The contact stated that mold and mildew was growing inside the vehicle and there was a mildew odor. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Filed Nov 18, 2021 · MI

My 2011 Ford Explorer has been leaking water into everything including the console, seat belts, down the doors and staying inside the doors, into the spare tire storage area, and down all sides of the interior. The water leaks so badly that at times I've had more than an inch of water on the floor boards of my vehicle. The only thing that has permanently stopped working is the motor that controls the moonroof. I have no idea where the water is coming from and this is causing concern as the water is getting into all aspects of my vehicle including electrical areas. My research indicates that it could be many different places but I also seeing 10s of thousands of complaints from Explorer owners about this problem.

Filed Sep 4, 2019 · Body · 140,000 miles · GA

I noticed that my wheel well where the spare tire is stored, had water in it about 2 inches deep. I removed the 3-4 drain plugs and allowed water to drain out and time to dry. I think it has been leaking a while because the tire jack and wheel well had obvious rust. Then I noticed a smell of mildew in the rear of the vehicle and several items in the rear cargo area were damp. Since then, it is apparent there is a water leak in the rear. It only happens when it rains.

Filed Jul 5, 2019 · Body, Visibility · 55,000 miles · IL

Tl* the contact owns a 2011 ford explorer. While driving in the rain with the sun roof in the closed position, water leaked from the sun roof into the cabin of the vehicle. The vehicle was not diagnosed or repaired. Court st. Ford (558 william latham dr, bourbonnais, il) was notified of the failure. The manufacturer was not contacted. The failure mileage was 55,000. *tr

Filed Oct 9, 2018 · Body · NY

Noticed serious water leak in rear tire storage compartment. Analysis indicated water penetrating from cracks in the machine welds at the corners of where the roof line meets the back tail gate as well as the stamped machine welds at the two lift gate hinges. Created mold problem when tire cover and sponge pad became soaked. Concerned rust at the corners, hinges and tire compartment will eventually give way.

Filed Sep 14, 2018 · Body · 118,000 miles · VA

When I purchased this vehicle two years ago I noticed a water leak which ran down the 3rd row seat belts. I contacted my dealer and they weren't going to cover the repair, but after some help from my service adviser they covered most of it. Now, 2 years later, it is leaking again and worse. My passenger side front seat floorboard fills with water when it rains. Water is also leaking from the headliner and dripping on the electronics in the center instrument panel. And the leak at the 3rd row seat belts is back. Research indicates that it is the sunroof causing the problem. Ford says that they don't have a recall so it will not be covered by them. I'm furious that such an expensive car would have this recurring issue and ford turns a blind eye. There are reports all over the internet of people with the same problem. It is not an unknown issue, just one that is not being addressed by ford.

Filed May 23, 2017 · Electrical, Engine · 93,000 miles · CA

Car was fine then all of a sudden over heating sign went on in the car . I pulled over on the freeway called a tow truck because I was told not to drive the car. I had it towed to my house had a professional mechanic look at it at my house I was then told that there was a leak and the water tank was not holding water because of it. The next day I went to my car I turned it on and check engine light was on. I then turned off the car cause I did not want to cause anymore damage. The mechanic came back to my house and told me it was now leaking water and oil to take it in right away. I had no previous problems with my car until that point. I take it to the dealer they tell me that it was an internal problem within the engine that I, the driver, could not have known about unless I was having previous problems with the car which I was not. 230 dollars later just to tell me what is wrong with the car ford is telling me that water got into the engine, transmission, all of the fluids and pipes. How does this happen with no previous problems with the car? I believe this issue needs to be resolved I have read many reviews on this model and this issue needs to be recalled

Filed Jan 18, 2017 · 75,000 miles · CA

My wife has a 2011 ford explorer. It was around christmas when we noticed that gifts in the back storage area were soaking wet. I removed the spare tire and in the spare tire holder was approximately 2 inches of water. I searched water leaks on the internet and was overwhelmed how many people had the same type of problem with there 2011 explorer. I took it to a dealer and filed a claim with our insurance. Neither would cover the damage. They both said its faulty seam sealer and was our responsibility. This is so ridiculous. Its a 5 year old vehicle.

Filed Nov 2, 2016 · Engine, Transmission · 126,000 miles · VA

Have extensive engine damage due to water pump failure with no warning! I was driving my vehicle down a main highway and all of a sudden the "engine coolant overtemp" came on then "low oil pressure" and my vehicle shut down! I couldn't drive the vehicle. Luckily I drifted to side of the road so that my car could be towed without having an accident! Shop determined water pump failure and water leaked into my engine poor engine design on fords part) and destroyed the engine with no warning! No engine light came on or anything. Please investigate this. There are numerous complaints about this same situation. I called ford to complain but all they did was take down my compliant. This is a safety issue because I was driving in traffic and this could have caused an accident. The whole car just shut down!

Filed Oct 4, 2016 · Seat belts · 105,000 miles · MI

2011 ford explorer xlt: third row seat belt compartment on both passenger and driver sides, leaking water. Seats are leather. Noticed when child booster seats were soaked after it rained. Now concerned if metal has rusted in any of seat belt mechanisms. Vehicle purchased from ford dealer, ford verified used vehicle. Purchased vehicle approximately 70,000 miles. Issue occurred at 105,000 miles

Filed Oct 1, 2014 · Body · 22,000 miles · NY

Tl* the contact owns a 2011 ford explorer. While driving in inclement weather at an unknown speed, water leaked down the rear driver and rear passenger seat belts. The vehicle was taken to a dealer for diagnostic testing, but was not repaired. The manufacturer was notified. The failure mileage was 22,000.