The contact owns a 2015 Ford Explorer. The contact received notice of the federal safety agency Campaign Numbers: 24V031000 (Structure) and 25V695000 (Back Over Prevention). The contact stated that while driving in the rain on several occasions, he observed water leaking from the left and top of the middle of the windshield. The contact stated that overtime water had leaked and puddling around the sunroof molder and rusted and shorted the sunroof motor. The contact stated that the sunroof did not work due to the shorted motor. The vehicle was taken to a dealer where the contact was informed about the two active recalls and that the rear view camera was inverted and it was diagnosed that the exterior a pillar clip attachments and sunroof and shade motor needed the replaced. The vehicle was not repaired due to the dealer not honoring the sunroof repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.
2015 Ford Explorer: water leaks into the cabin
14 of the 1,820 complaints about the 2015 Ford Explorer describe water leaks into the cabin.
- owner complaints
- 14
- of this car's complaints
- 1%
- typical mileage
- 118,000
- recalls
- 1
Water leaks into the cabin by model year
What owners say
The contact owns a 2015 Ford Explorer. The contact received notifications of the federal safety agency Campaign Numbers: 24V031000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that there was water leaking inside the vehicle through the passenger's side windshield, on the lower right, which required the contact to manually scoop water out of the cabin of the vehicle. The dealer was contacted and confirmed that the parts were unavailable for the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
The contact owns a 2015 Ford Explorer. The contact stated that the trim on the passenger’s side A-pillar was cracked in the middle and was very loose. The contact stated that water entered the vehicle, raining and soaking the passenger’s side floor mat. The contact called several dealers and was informed that parts to repair the vehicle were not available. The contact attempted to stop the water by using silicon caulk on the trim; however the temporary fix still allowed water into the vehicle. The contact recently became aware that the driver's side trim was separating at the top of the trim, and water was entering on the driver's side. Additionally, the contact stated that the windshield gasket was crumbling along the top of the windshield. The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle under the federal safety agency Campaign Number: 24V031000 (Structure). The manufacturer was not informed of the failure. The failure mileage was approximately 136,000.
The contact owns a 2015 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front passenger's side and driver's side windshield exterior A-Pillar trims had detached and were flapping while driving. The contact stated that the failure had caused water to leak into the vehicle. The contact stated that there was water leaking into the infotainment system, onto the phone charging area, and onto the floor. The vehicle was taken to the dealer, where it was confirmed that there was no water damage inside the vehicle. Additionally, the dealer informed the contact that unknown steering components located underneath the steering column needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact stated that while the vehicle was parked, the front windshield trim detached on both sides and the molding was unsealed. The contact stated that due to the failure, rainwater entered the vehicle and caused mold to form inside the vehicle. Additionally, the contact stated that the instrument panel failed to function as intended. The contact stated that the screen was displayed; however, the buttons failed to function as needed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact stated that the rubber around the front windshield had disintegrated. There was water entering the vehicle from the front windshield. The contact added a caulk to the vehicle to stop the water leaking in on the dashboard. The engine and air bag warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that an unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact noticed that there was water leaking into the interior of the vehicle through the windshield exterior A-pillar trims. The contact then became aware that both A-pillar trims had detached. The contact stated that the water entry had caused extensive damage to the vehicle. The contact stated that the sunroof and the infotainment system were no longer operable. No warning lights were illuminated. The vehicle was taken to the dealer, who did not provide the contact with a diagnosis. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact also stated that he had received medical treatment for symptoms related to mold exposure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 118,000.
Extensive leaking from the windshield area that is causing a significant amount of water to flood the passenger floorboard and the middle console where the screen for the radio, ac/heating control, and navigation system is. The lights on the middle console screen have become wet and are now blinking. The radio and the ac/heating screen is not allowing for any adjustments. The airbag light is now on the driver's console screen. The safety concerns due to the leaking of the windshield or the seals around the windshield would be an sudden loss of vehicle power while driving. Another safety concern is the windshield or the parts of the seals will come lose while operating the vehicle. There is also water leakage coming from the interior lights right above the middle console control panel.
The Moonroof/Sunroof’s motor always breaks down in winter due to snow freezing and water entering the roof and engine, I've had it repaired twice at the dealership, but every winter the problem returns, I talked to owners of the same model of vehicle and the same thing happens to them.
The contact owns a 2015 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that following a recent heavy rainfall, water entered the vehicle on the passenger’s side. The contact called the manufacturer and was informed that the remedy was not yet available. The failure mileage was approximately 124,000. VIN tool confirms parts not available.
Leaking water pump
At approximately 101,000 miles noticed a drip of coolant on garage floor . Inspected car , noticed empty coolant expansion tank and leak from water pump weep hole. Took to dealer and confirmed leaking water pump . Vehicle is not equipped with coolant monitor , most people would not of noticed this leak . This has lead to catastrophic engine failure on other Explorers leading to loss of power while driving.
Service bulletins that may apply
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to
- This article supersedes TSB 19-2026 to update the vehicle model years affected
- Loose driver side B-pillar front door upper moulding
- Corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust
- Certain 2014-2015 Explorer and 2014-2016 Police Interceptor Utility Vehicles
- 2011-2015 explorer and mkt vehicles requiring replacement of right front axle shaft no longer require...
- 49 cfr
Related recalls
Structure: body: roof and pillars
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
- Risk
- A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S02.
Recall number 24V031000 · Recall details
Questions about the 2015 Ford Explorer water leak
Is water leaks into the cabin a common problem on the 2015 Ford Explorer?
14 of 1,820 owner complaints about the 2015 Ford Explorer (1%) mention water leaks into the cabin. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2015 Ford Explorer?
There is 1 recall and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Ford Explorer
Fuel smell 228Backup camera 131Power steering loss 129Airbag light 68Loss of power 59Steering lock-up 46Engine failure 38Steering noise 36Check engine light 31Screen failure 27Grinding brakes 23Stalling 23ABS 20Harsh shifting 19Overheating 19Ball joint 15Seat belt 15Jerking 14Headlights 13Knocking 10Door locks 9Fire or smoke 9Wipers 7No deployment 6Brake failure 6Shudder 6Hesitation 5
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