2015 Ford Explorer: doors won't lock, open or latch

Filed Jul 14, 2023 · Body · 73,000 miles · VA

The contact owns a 2015 Ford Explorer. The contact stated that when he closed the front driver's side door, the outside door handle fractured and detached. The contact stated that the vehicle was taken to the dealer and the contact was informed that the fractured door handle needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.

Filed Aug 26, 2021 · Body · MN

Pulled on driver side door handle to open and handle came apart. Smaller piece fell off and larger handle part pulled out from the door.

Filed Oct 19, 2020 · Body · 36,000 miles · VA

Vehicle was parked. I ran into store while family sat in vehicle. I came back out, started to open door, and heard something hit the ground. I picked up a part of my driver side door handle off of the ground. I am now unable to open my door from the outside.

Filed Jul 21, 2020 · Body · 40,000 miles · FL

I got in my car and heard a strange noise outside. Looked and found that the smaller piece of the door handle had fallen off. I picked it up and got back in the car, would fix it when I got home, but the door would not close/latch. I was able to get the plastic piece back on the handle and was then able to shut the door and drive home. Luckily, this happened in a parking lot and not while driving down the interstate, as I believe the door would have flown open.

Filed Apr 9, 2020 · CA

As I was driving my vehicle on the freeway, the driver side door started to swing open as I was turning and would not stay closed. I had to hold the door shut until I could safely pull over. When I got out of the vehicle to inspect the door I noticed that the exterior door handle was loose. I was able to get the door to remain closed after pushing the handle back in and locking the door.

Filed Oct 10, 2019 · 100,000 miles · RI

While driving the driver side door handle mechanism fell completely apart and off my vehicle, opening the door when I came to a complete stop. After getting my vehicle home, I checked to see if it was apart of a recall and saw that over 200,000 explorers were recalled for this very problem. I then checked my VIN to see if my vehicle was apart of the recall and it is, of course, not.

Filed Jan 5, 2019 · Body · VA

Exterior door handle came unhindered and it made the door to the point it cannot close.

Filed Jun 12, 2018 · Electrical · 140,000 miles · TN

The door locks in the car are failing on all 4 doors. I have replaced the door look on the rear drivers side door. Now all three doors have failed. Also when I go to the car wash the drivers power seat starts moving without pushing any buttons. Also the drivers side panel glue I had failed and allows the vinyl from the side of the door to come off

Filed Nov 3, 2017 · Driver assistance, Electrical · 1,167 miles · VA

My 2015 ford explorer limited started having problems 2 days after pulling out of the dealer. They have not stopped. Unfortunately, I waited too long for a lemon law claim. Most important problem: the smell of exhaust in my cabin under heavy acceleration, since day 1. It has been in 10 times since august 2015. The exhaust has been taken apart multiple times 1."trans roll restrictor rubber hanging against exhaust pipe" was found. Replaced roll restrictor. Did something with tsb. 2. Returned for same smell: reprogram HVAC module, replaced left rear air extractor, applied seem sealer to areas in tsb. Replaced grille and valve assembly. 3. Two months later, same thing - replaced grille and valve asy, reprogrammed HVAC module, replaced air extractor 4. One month later: installed muffler asy; rvc code for tsb 1; replaced wheel lip molding,valve asy, dual rate air extractor still have the smell, but am always told they don't smell it. I had two people get sick and vomit in my truck because of the fumes in stop and go traffic. Additional problems: 1. Rear running lights did not work - twice at dealer to get repaired 2. Air bag light on constantly - wire assembly - tsb 16 was spliced 3. Awd off & ABS lights constantly on - cost me $582 for them to take everything apart and check "pin fit" at all terminals. At which point the codes went away. 4. Driver-side outside door handle just broke off when I went to open the door - $149 5. When vehicle is put in park I get an error message vehicle not in park. I need a shift module, $395 plus tax and fees 6. Multiple other small problems. Vents not staying open, plastic covers coming off everywhere, speaker replaced twice my explorer has been in the shop more times than I can count and ford does not give loaner cars. I've been without a car for days at a time.