2002 Ford Explorer: doors won't lock, open or latch

Filed Feb 20, 2018 · Body · 120,000 miles · CA

Tl* the contact owns a 2002 ford explorer. The contact stated that there was a failure on the rear door handle. The contact noticed a crack between the door handle and glass. The vehicle was not diagnosed or repaired. The vehicle was not taken to a dealer. The manufacturer was not notified. The failure mileage was 120,000.

Filed Mar 21, 2017 · Electrical, Lights · PA

The door locks lock and unlock all by themselves dozens of times in a row while I am driving. With this the dome light flashes off and on and the door ajar light flashes and the interior chime goes off constantly. All of this happens at the same time. This is a huge and common issue with thousands of forum posts by other owners who have spend countless $$ at mechanic's to no avail. This can cause wrecks at night it is very distracting. Especially the dome light.

Filed Nov 14, 2016 · Electrical · 120,000 miles · NC

Tl* the contact owns a 2002 ford explorer. While driving various speeds, the door ajar warning indicator illuminated, which caused the door locks to consistently lock and unlock. The failure caused the battery to drain and the security alarm to sound. The dealer was not notified of the failure. The failure mileage was 120,000.

Filed Aug 8, 2016 · Electrical, Lights · 208,000 miles · TN

The door locks lock and unlock all by themselves dozens of times in a row while I am driving. With this the dome light flashes off and on and the door ajar light flashes and the interior chime goes off constantly. All of this happens at the same time. This is a huge and common issue with thousands of forum posts by other owners who have spend countless $$ at mechanic's to no avail. This can cause wrecks at night it is very distracting. Especially the dome light. Why is ford ignoring this obvious safety design flaw? Liability is yours .. There are too many complaints of this same problem for you to claim you are not aware. If someone gets car jacked while locks are freaking out you might get sued. It happens the most if someone is in passenger front seat.

Filed Apr 27, 2015 · Electrical · 205,000 miles · AL

Tl* the contact owns a 2002 ford explorer. The contact stated that the air bag light, the check engine light, and battery light illuminated on the instrument panel. The contact inspected the vehicle and diagnosed that the failure was due to an electrical issue within the wires in the door locks and anti theft system. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 205,000.

Filed Jul 30, 2013 · Electrical, Visibility · 140 miles · GA

At approximately 12:30 pm, a brief rain shower began and the windshield wipers failed to operate. After replacement of the wiper motor, and significant troubleshooting, it is likely that the gem module is defective. There had been several days of light, moderate, and heavy rain preceding this issue, during which the automobile was not driven. After this incident, the door-ajar light stays on, the automatic door locks do not work, and there are other electrical issues.

Filed Jan 28, 2012 · Seat belts · IL

The seat belts on the front drivers & passengers sides do not retract . The seat belts constantly get caught in the door lock assembly . This actually ruined my door locks once already , which I had to replace at my expense . I have read numerous issues with the same exact problem.

Filed Aug 19, 2011 · Body · 65,000 miles · MA

Tl* the contact owns a 2002 ford explorer. While the vehicle was parked the contact noticed the rear lift gate and window would not engage properly and it would also wobble. The electronic power door locks would not work because they would detect the lift gate was not closed engaging and a warning sound activated. The vehicle was not taken to the dealer for a diagnostic test. There was a recall under the federal safety agency campaign id number: 04v442000 (structure:body:hatchback/liftgate:hinge and attachments) that may be related to the failure; however, the dealer stated the VIN was not included in the recall. The approximate failure mileage was 65,000.

Filed Feb 9, 2011 · Locks · 89,998 miles · MA

Doors will not shut in the freezing cold weather. Went out to the explorer tonight, got in, shut the door and proceeded to drive. I take the highway on ramp and my drivers door flew open. I stopped and tried to shut it and it just bounced open again and again because the latch was frozen. I finally get it to stay closed, drop my passenger off and then the passenger's door wouldn't close either. I drove all the way home holding my passenger's door closed. This truck is the absolute biggest piece of garbage I have ever driven in my life. If you are reading this complaint and have not yet purchased an explorer I strongly urge you to reconsider.

Filed Jan 19, 2011 · Airbags, Electrical · 140,000 miles · NC

The side curtain airbag spontaneously deployed upon side door closure of a ford explorer. The vehicle was sitting after re-fueling. Concurrent with and immediately prior to the deployment of the airbag, the door alarm system was chiming that a door was ajar, and after inspection by a mechanic it was determined that the security/door warning system module has failed. Ford was sent the airbag module for inspection, and has yet to provide the results of the module inspection - after a period of more than 5 months. Further problems persist with the electronic system. The door ajar alarm continues to sound at random intervals, the interior lights flicker on and off at random intervals, and the door locks repeatedly lock and unlock, all of which cause a distracting potential safety hazard while driving.

Filed Jun 28, 2010 · Electrical, Seats · 90,000 miles · CA

Tl* the contact owns a 2002 ford explorer. The contact stated the driver's seat detached from the floor board. The electrical gauges and components were also inoperable and the power door locks had failed. Neither the dealer or manufacturer was contacted in regards to the failure. The vehicle was not repaired. The failure and current mileages were 90,000.

Filed May 17, 2010 · Body, Locks · 60,000 miles · IL

Rear passenger side door will not open from inside vehicle.