2002 Ford Explorer: complete transmission failure

Filed Jan 2, 2018 · 143,000 miles · VA

After jumping the vehicle due to dead battery gear shifter snapped when shifting car into drive. Vehicle stuck in reverse also need a new transmission. Form cars are worthless! Don't buy a ford!!

Filed Aug 30, 2017 · Transmission · 138,935 miles · CA

Transmission failed on a major highway

Filed May 26, 2017 · Transmission · 174,000 miles · MI

Upon beginning to drive home from work the transmission failed when shifting from second to third gear. There is no longer a third gear in my automatic transmission. In order to get home I had to manually shift with gear shifter and attempt to skip over third gear. Was driving on city streets. Vehicle has 174000 miles on it.

Filed Nov 17, 2016 · Transmission · 97,000 miles · KY

Transmission failure before 100000 miles while on freeway

Filed Oct 19, 2016 · Brakes, Steering · NJ

Driving nd steering wheel fell apart brake switch stopped working 3 times had new transmission put in had to have 3 different sets of tire put on back window shattered while sitting at red light.

Filed Apr 12, 2016 · Engine · 108,000 miles · NY

Transmission failure.

Filed Apr 5, 2016 · Transmission · 182,000 miles · NY

As I was out driving one day, I pulled off from a green light and out of nowhere the "service engine light" and the "o/d light" both turned on at the same time. At the same time I noticed that the truck began to shift very poorly coming out of 1st and 2nd gear. It is now to the point where there is a really loud "clunk" every time the truck shifts, especially in the lower gears and when putting the truck in reverse. I pulled over to ensure that it wasn't something I had done and it wasn't! I let the car sit for a few hours hoping that would clear the issue, but no luck! After much research on the problem this is a very well known problem by ford motor company and nothing has been done to resolve it for their customers. I purchased this vehicle just under a month ago and already I'm looking at $2,000 to put in a new transmission. Well after purchasing the vehicle I can not afford to fix ford's mistake!!! This is a clear defect of a ford product and after spending my hard earned money on one of their products I expect much better from them! Even after spending $2,000 on another transmission, it is a sure fact that it is only inevitable that this problem will happen again and again and again to anyone who purchases a 2003 ford explorer! If I and I'm sure anyone else would've known this fact, I'm positive; ford would have not sold as many models. Can we say bamboozled and taken for my money by ford motor company! Please help us customers out and demand a recall on these poorly built components they mass produced and stuck inside a widely marketed and sold vehicle. How would you feel if you and your infant child was driving and out of nowhere...boom...another $2,000 you do not have for another poorly built ford transmission smh... ## VIN failed ## [xxx] ## information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Oct 21, 2015 · Transmission · 156,000 miles · CA

1st transmission total failure at 87k miles 2nd transmission total failure at 156k miles vehicle is driven very light duty usage by a mature woman (now 86 years old at the time of the 2nd failure). From researching on the internet I have found that ford many issues with early mileage transmission failures and never a recall for this issue. I'm filing this on behalf of my mother

Filed Jun 17, 2015 · Transmission · 156,000 miles · CT

Tl* the contact owns a 2002 ford explorer. While driving at various speeds, the transmission failed to shift into different gears. The contact mentioned that there was a loud whining sound coming from the transmission. While driving up a hill, the contact was unable to change gears and had to apply the brakes in order to stop the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 156,000.

Filed Mar 27, 2015 · Engine, Transmission · 80,000 miles · VA

In 2009 on the way to our family vacation our transmission failed. We had it towed and the transmission replaced with a ford rebuilt transmission with a warranty purchase. In 2012 this rebuilt transmission failed and we had it taken to a ford dealer and the transmission replaced with another transmission. This current transmission is exhibiting the same symptoms as the last two did prior to failure.

Filed Feb 16, 2015 · Transmission · 195,000 miles · OH

Driving on the interstate at 70 MPH. Transmission failed while driving in traffic. Was nearly hit trying to get vehicle off the road. No warning, transmission just went. Huge problem and safety issue with ford explorer.

Filed Jan 30, 2015 · Transmission · 150,000 miles · AL

Tl* the contact owns a 2002 ford explorer. The contact stated that while driving 40-45 MPH, the transmission failed without warning. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 150,000.