2002 Ford Explorer: fuel pump failure

Filed Apr 14, 2015 · Engine, Fuel system · 119,000 miles · PA

My truck began to shake when I stop at stop signs and lights. The service engine soon light came on and would not go out. I got a code reading, there were many fuel ejection issues. I got a diagnostic test today, and was told it could be the fuel pump. When I put gas in, the gas pump gets stuck inside sometimes. Does not come out smoothly. What is going on?

Filed Sep 5, 2014 · Fuel system · NV

Brought vehicle in jan 2014. Every since first day brought, had a problem with getting fuel into vehicle without fuel pump clicking as if vehicle is full. This happens at about every fuel station I go to. This is very frustrating. Brought plenty of fords, but this is the first one that does this. Before I get a few ounces of fuel into the vehicle it will click and continue doing this as long as im trying to put in fuel. Love vehicle but hate it because of this. I read on others having same problem. Can someone please help us all./ this is definite a recall. [xxx] (retired vet / retired u. S. Postal svc. ). Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Aug 1, 2012 · Fuel system · 89,000 miles · IN

While trying to fill the gas tank at the fuel pumps, it takes sometimes up to 20 minutes to completely fill the tank. I can only squeeze the handle on the gas pump hose line slightly yet it keeps shutting off as if the tank is full. I know that it takes nearly 20 gallons to fill my tank yet the nozzle keeps shutting off every 10 - 12 seconds.

Filed May 11, 2012 · Fuel system · 68,400 miles · NY

Fuel gauge off - did not want to start - dealer fixed under warranty , changed fuel pump 20 days later took back again , still had trouble start , bad fuel reading - changed pump again, took back 45 days later , fuel gauge not working - 3 days later , found bad fuel sender card [board] ordering new board as I write this. Common problem with these explorer gauges sodium buildup on unit due to the crap 10% ethanol added . All being fixed under warranty , thank god! My daughters 2005 explorer starting to have fuel gauge problems also 69,000 miles.

Filed Sep 2, 2011 · Fuel system · 14,995 miles · FL

2002 ford explorer at 15000 miles; bought truck used from my brother. He never drove it because he had a company car. Fuel pump went out while driving it home, door ajar light never went out, check engine light came on(should have taken it right back to my brother).$650.00 to replace fuel pump, $100.00 to fix door ajar light(fixed myself), $600.00 to fix check engine light and that problem was different depending on which place checked the error codes. Now the fuel gage is going all over the place and very poor mpg. Was told the sending unit is probable cause. Now this 2002 explorer still under 20,000 miles. What next!!

Filed Aug 8, 2011 · Fuel system · 74,000 miles · TX

Tl* the contact owns a 2002 ford explorer. While driving at approximately 45 MPH, the fuel gauge reading began to fluctuate erratically . The vehicle was taken to the dealer for diagnostics. The technicians stated sugar was found in the fuel system. The technicians replaced the fuel pump,cleaned the fuel tank, and replaced the fuel filter. After the repairs, the fuel gauge continued to read empty constantly. The vehicle was not repaired. The approximate failure mileage was 74,000. Updated 09/20/2011 *ln

Filed May 26, 2011 · Fuel system · LA

Fueling system/fuel pump failure. This is my second 2002 ford explorer and I'm having the same issue. The first explorer I had I replaced the fuel pump and continued to have the same. Now the current 2002 explorer I have now is experience the same exact issue. I'm just amazed at how many complaints there are about this problem from other buyers and it still isn't considered a recall. Very frustrated!

Filed Oct 17, 2008 · Fuel system · 12,000 miles · CA

1) 2002 ford explorer will crank but not start when weather is hot (2) many times at home when weather is hot. Consequences: unable to use car for a month. (3) ford dealer ($250) changed fuel idle box. Did not correct problem.(4) ford now wants to change fuel pump for $1000.00 mileage is 12000 . *tr .

Filed Jun 12, 2008 · Fuel system, Suspension · 56,000 miles · NY

2002 ford explorer- a nightmare of problems that keep getting worse. It has 56k miles on it and I am about to replace the transmission. Fuel pump , 2 rear springs, 2 wheel bearings and the drivers side window motor have already been replaced. Neither of the 2 rear windows roll down and the back hatch lift replace on recall is broken yet again. This is the biggest hunk of junk on 4 wheels. Ford needs to do something. Thank god I didn't buy it new because that really would have been a rip off.

Filed May 13, 2008 · Fuel system · 11,000 miles · FL

Fuel pump failed while driving into my driveway with only 11,000 miles on the car. Cost $ 950.00 to replace the pump at dealer. This could be dangerous if it occurred while driving on freeway. A few weeks earlier I noticed a one time occurrence when the car didn't want to accelerate while driving at approx. 55 MPH but problem corrected itself.

Filed Jan 9, 2008 · Electrical, Fuel system · 95,200 miles · IN

This 2002 ford explorer eddie bauer abruptly stops while driving at any speed without any notice or indication that the ignition will fail to keep the car running. This car has been to two ford dealerships and one reputable and established independent automotive repair shop. This car was at a toyota dealership for almost 30 days and this car was returned to me with this potentially fatal defect still undiagnosed. None of the aforementioned dealerships could determine the true underlying problem. At the toyota dealership a brand new starter was installed because of a no start condition showing no power to the starter and blown fuses for the injectors, fuel pump, and the computer. The same defect showed itself one day later after traveling over 70 miles with no sign of failure.

Filed Aug 31, 2006 · Engine, Fuel system · 22,000 miles · KY

Dt*: the contact stated the vehicle has intermittently stalled possibly due to outdoor heat. The vehicle stalled or would not start on nine different occasions. The vehicle was taken to the service dealer after each incident where the inertia switch, the fuel pump and the PCM module were changed. This problem occurred eight times while the vehicle stopped, while it was started, at an intersection, and once with the vehicle in motion at 35 MPH. The contact also stated the gas storage tank had developed a hole and was leaking gas.