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2014 Ford Explorer: doors won't lock, open or latch

9 of the 1,684 complaints about the 2014 Ford Explorer describe doors won't lock, open or latch.

owner complaints
9
of this car's complaints
1%
typical mileage
56,000
recalls
0
Is there a fix? No recall or service bulletin covers this area of the car yet.

Doors won't lock, open or latch by model year

What owners say

Filed Jun 3, 2022 · Suspension · WV

The rear suspension on this vehicle stinks! I've done 2 recalls for the toe links. Now I've had to replace the rear wheel bearings. They were both bad! Niw that's done, i've a really bad(dangerous) swaying problem! The darn thing won't hardly stay on the road! I had to go to the VA for a dr appt last week in Huntington WV. On the way home i hit a downpour. I was lucky to get pulled over! The thing hydro-planed and bucked all over the road. I was only going about 40-45mph! The toe and camber are way out on the driver side rear, and the passenger side isn't much better... Those aren't the only problems. There's quite a list with this piece of junk! From the cat converters to the rear door locks, there's always been issues. I'm the second driver. I'm on disability and drive nowhere. Especially doing/driving cazy/ abusive. My dad was the other driver until he passed in 2018, and he was just an old preacher. He never hit 75mph in the thing, though he put alot of highway miles on it. I've never been above like 78 - 80mph in it... We both were/are very proactive as far as maintenence... There ought to be a lemon law...

Filed Jul 24, 2020 · Locks, Transmission · 98,500 miles · AZ

Tl* the contact owns a 2014 ford explorer. The contact stated that the driver's side front door failed to latch securely when closed. The contact stated that excessive force was needed to lock the door securely. The contact stated that the door ajar and transmission not in park warning lights were illuminated. The vehicle was shifted into park and the door slammed shut to start and drive the vehicle. The vehicle was taken to earnhardt ford (7300 w. Orchid ln, chandler, az 85226, (480) 893-0000) and the contact was informed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 98,500.

Filed Jun 16, 2020 · Electrical · VA

The drivers side door does not 'close' properly, the 'door ajar' sign is consistently on even though the actual door is closed. When you get in/out of the car, you have to shut the door multiple times for it to recognize the door is closed. Many times I have to slam it so hard, I'm afraid I'll break the door. The car doors won't lock, cause it doesn't recognize that the door is 'closed'.the keyless entry alarm will randomly go off, while we're in the house, cause the car all the sudden says the 'door is ajar'. This can be hazardous as I drive as the doors won't lock and we have young children in the car. This also eats away at the battery life, cause the car electrical system is on (interior dome lights, electrical radio panel) since the door is considered open (with the door ajar sign). This has been ongoing for about 6-9 months now.

Filed Nov 20, 2019 · Body · 56,000 miles · TX

Driver side exterior door handle came off when door was opened while stationary.

Filed Jan 24, 2019 · Electrical · 113,000 miles · FL

The electronic door locks on the vehicle will either stay unlocked or locked and it makes it very difficult to get in and out of the vehicle. For example I pulled up to my infant sons daycare to drop him off for the day, the rear passenger door would not unlock, no matter if I used the key fob or the buttons on the inside of the front door, the lock would not pull up from the inside either I eventually had to pull him out of the vehicle thru the front passenger door.

Filed Oct 19, 2018 · Electrical, Transmission · 114,952 miles · SC

Driver door ajar light is constantly coming on. The indoor lights do not power down for a few minutes. The alarm bell rings periodically while in motion indicating the door is ajar. The doors will not lock. This happens periodically on the highway as well as driving around town. When in park, the alarm bell will beep twice to indicate the door ajar signal is on, but the door is locked. This has happened several times within the last six months.

Filed Jun 14, 2018 · Electrical · 34,000 miles · PR

The power control locks have quit functioning. It started with the front driver side door, and 2 months later it started happening on the back driver side door as well. The key fob does not work for unlocking the doors. The door lock on the door panel does that lock/unlock the doors either. You have to manually lock/unlock the doors by hand. The issue with the front driver side door started about 6 months ago. The issue with the back driver side door started about a month ago. Both issues are still happening.

Filed May 9, 2017 · Locks, Steering · 53,000 miles · MO

Tl* the contact owns a 2014 ford explorer. The contact stated that the front driver side door failed to lock properly. The dealer diagnosed that the door latch needed to be replaced. The contact informed the manufacturer who requested that the vehicle receive a second diagnostic, which rendered the same results. The vehicle was not repaired. While attempting to leave an auto shop, the power steering failed. The contact was unable to reactivate the power steering and had the vehicle towed to her home. The contact informed the dealer of the failure, but could not drive to the dealer due to the power steering failure. The manufacturer was made aware of the failures and opened case number: 12284176. The approximate failure mileage was 53,000.

Filed Aug 7, 2016 · Electrical · 31,000 miles · VA

Drivers door ajar light stays on. Took to ford dealer, was told that fmco requires they clean contacts first, before replacing. This was done and solved the problem for a while. I took back to dealer when problem started again. Now they say the door latch is broken and want $366.00 to fix it, and they have to order the part. This is an ongoing problem with ford products and they have in fact recalled several models. I was given the impression to start with that if the contact cleaning procedure didn't work then it would be replaced. Now they want to charge for this.

Related recalls

No recalls on record for this model year.

Questions about the 2014 Ford Explorer door locks

Is doors won't lock, open or latch a common problem on the 2014 Ford Explorer?

9 of 1,684 owner complaints about the 2014 Ford Explorer (1%) mention doors won't lock, open or latch. The model year with the most reports is 1998.

Is there a recall or service bulletin for this on the 2014 Ford Explorer?

There is no recall or service bulletin for this area of the car on record.

Other symptoms on the 2014 Ford Explorer

Fuel smell 206Power steering loss 179Steering lock-up 67Loss of power 65Grinding brakes 64Engine failure 58Backup camera 53Airbag light 41Jerking 34Steering noise 21Check engine light 20Ball joint 18Headlights 18Stalling 18ABS 16Overheating 15Pulling 11No deployment 10Fire or smoke 10Seat belt 10Water leak 10Harsh shifting 9Screen failure 9Transmission failure 7Wipers 7Hesitation 6Collision warning 5Knocking 5Oil consumption 5Warning lights 5

All model years of the Ford Explorer

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