2014 Ford Explorer: pulls to one side

Filed Aug 12, 2024 · Steering · OH

The contact owned a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering rack failed to function as intended. The contact stated that the steering wheel was independently pulling to the left or the right. The vehicle was taken to the dealer where it was diagnosed with steering rack failure. The contact was informed that the steering rack needed to be replaced. The vehicle was repaired. The contact was informed of an unknown recall however, the VIN was not included in the recall. The contact stated that the vehicle was involved in a crash that was not the owner’s fault, and the crash was not due to the failure. The vehicle was deemed a total loss. The manufacturer was made aware of the failure and two cases were filed. The failure mileage was unknown.

Filed May 16, 2024 · Steering · 121,000 miles · WV

The contact owns a 2014 Ford Explorer. The contact stated while driving 40 MPH, the electronic power steering was not functioning properly, after which the vehicle started to pull to the left. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering rack and pinion. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 121,000.

Filed Sep 26, 2023 · Steering · PA

While driving my wife’s vehicle it lost power steering and started hearing loud grinding noise coming from passenger side front. Was going at low speed so was able to get the vehicle off the road. Since losing power steering vehicle wants to pull to the right.

Filed Apr 5, 2023 · Steering · WV

Steering wasn't acting right kept pulling to left and right. Acted like it was locking up. Went to leave a parking lot and it wouldn't steer at all. A warning popped up and said Steering loss service immediately.

Filed Nov 30, 2022 · Electrical, Steering · OH

My 2014 Ford Explorer was manufactured 07/13 and is showing signs of a power steering issue. This started in October 2022 and is ongoing. The power steering seems to go in and out while driving but seems to be fine after the car has sat or not been running. This is happening daily. No warning lights have ever come on during the power steering lose. The car intermittently will get harder to steer and at times the wheel dramatically pulls to the right and then left while it is trying to return to a straight line. This has caused me to go left of center because it is so erratic. Turning from a stop is extremely difficult. I have contacted the dealer and have been told my vehicle does not have a recall for such issue. Through research I see this is a known problem with same vehicles of newer and later years. This is a job that will likely cost 1800 to 2000 and that is not acceptable when FORD has known of this problem. A simple google search reflects many 2014 Ford vehicles with steering issues. If my car does not fit into the original recall - I would like to know what Ford changed as it pertains to EPAS system from 2/28/2012 to the date my vehicle was manufactured in 2013. Thank you In May 2014, Ford Motor Company issued a recall for the 2011-2013 Ford Explorers for a defect in the power steering system. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut-down of the power steering assist.

Filed Nov 15, 2021 · Steering · WI

When turning the steering wheel, you can hear a terrible squeaking noise coming from the front end of the vehicle in the center. Over time the squeaking gets worse and worse. Steering the vehicle is becoming harder to control, when letting off the gas, the whole steering wheel will stay straight but the actual wheels are quickly do a hard pull to the right. This is extremely unsafe and is likely to cause an accident. Yes the problem has been reproduced by a service center. They told me this is the same issue with the 2013 (1 year older) and there was a recall on that year, however not the 2014, even though the same part was used in the 2014 also. There are no warning lamps, or messages. They have been gradually getting worse since I purchased the vehicle.

Filed Feb 16, 2021 · Suspension · 117,550 miles · WI

There was a recall 19s17 on the vehicle. I took vehicle to dealer for this 12-16-2019. They replaced the toe links (part db5z-5a972-j) and reported that the left side toe link ball joint was loose and needed replacement. They would have to reschedule a time to do that. Because the joint was loose, they did not perform the alignment that was supposed to be done after toe link replacement. Driving the vehicle on snow covered roads afterwards revealed that the rear suspension was out of alignment because of very poor handling/wander. The vehicle did not have that problem before the servicing. The dealer should have done a simple alignment that would have put the alignment close enough instead of sending the vehicle out in an unsafe condition. Because of the cost I was quoted, I took the vehicle to an independent auto repair shop for the joint replacement, where it was done much cheaper. I received another recall notice 20v‑675 dated november 2020, on the toe links and returned the vehicle to the dealer on 12-30-2020. They reported that the toe links passed the inspection and they replaced the attaching bolts. On 1-30-2021 I was driving the vehicle in a 70 MPH zone in three lanes of traffic when the left side toe link fractured. The vehicle went wildly out of control, skidding and sliding back and forth until I was able to fight it to a stop. Luckily there was not a collision with nearby traffic. This was 30 days after the toe link was supposed to have been inspected. The vehicle was towed to a ford dealer in the area. The dealer replaced both toe links. I have the broken toe link. Ford has refused to cover any of my expense which included a rental car. My concern is that driving the car now presents a very scary situation. Will a toe link break again and send the vehicle out of control causing an accident?

Filed Jul 23, 2020 · 119,000 miles · WA · crash

Tl* the contact owns a 2014 ford explorer. The contact stated that while driving at 30-35 MPH, the steering wheel seized and pulled to the left. As a result, the contact crashed into a guardrail and the front driver side wheel exploded. The contact stated that a ground system failed warning light illuminated. The contact restarted the vehicle, however the failure recurred. The contact stated that he replaced the front wheel with the replacement tire and was able to drive to his residence. The contact did not sustained injuries. No police report filed. The dealer nor manufacturer were made aware of the failure. The failure mileage was approximately 119,000.

Filed Jan 31, 2017 · Driver assistance · 32,000 miles · NY

The ESC on my 2014 explorer limited will engage for no apparent reason. This will occur on dry or wet roads, city or highway. The symptom is a roughly 1 second engagement of what feels like the left front wheel. It makes a grinding noise and slight pull to the left. There are no warning lights illuminated. The dealer has been unable to find any codes, although they have been able to reproduce the problem while they had it for week performing test drives. They have responded that without any codes, they can't find the problem. They have a opened a tech case with ford. At this time they've advised to keep driving it until it breaks. I have provided the dealer with videos of the issue so they can see the driving conditions. This has happened at least once or twice a week for the past couple of months.

Filed May 29, 2015 · Steering · 6,635 miles · CA

I have a 2014 ford explorer sport and whenever the vehicle accelerates it severely pulls to the left. The vehicle with track straight until you step on the gas and it pulls severely to the left requiring me to compensate by while driving. I advised the dealership on 10-8-14, 10-18-14, 12-4-14, on a march oil change with ford, 1-7-15 and 5-18-15.the dealerships initially denied the car had any issues that were abnormal but eventually they admitted it does pull to the left but it was normal according to the ford engineers and nothing could be done to correct it since it was a natural characteristic of the vehicle. I did not agree since I have driven other vehicles of the same make and model that did not perform the same as my vehicle does. I also spoke to various ford service technicians that indicated they had never encountered this issue and they assumed that it couldn't be torque steer since the intelligent 4 wheel drive should correct any wheels that were not spinning at the same speed as the others causing the vehicle to pull in one direction or the other. However, the dealership indicated they could only go by what the corporate engineers advised them and that was that the issue was normal despite the vehicle being rated for a maximum towing capacity of 5,000 pounds. I also haven't been given an explanation on why the left tires on my vehicle are worn out only on the outside of the tire exactly in the direction the car is pulling to. The sever pulling to the left is not a minor think and the car will move by the feet to the left veering out of the lane unless I compensate while steering, yet it drives absolutely straight if I let off the gas and I can't imagine towing anything behind this vehicle with these abnormal driving conditions.

Filed May 17, 2015 · Body, Suspension · 10,000 miles · TX

Vehicle was traveling approximately 30-35 MPH down a road with no pot holes when the front right lower control arm broke in half. Vehicle lost control and pulled to the right bringing the vehicle into the street curb. Damage to the fender, tire, wheel, cv joint, and other associated parts reported. Ford denies warranty claim....05-27-15 *bf updated 10/17/2017