The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the headlights became inoperable. The contact stated that the fuses were in good condition. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The contact called the local dealer and was informed that a diagnostic test was needed; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 166,000.
2015 Ford Explorer: headlights failing or too dim
13 of the 1,820 complaints about the 2015 Ford Explorer describe headlights failing or too dim.
- owner complaints
- 13
- of this car's complaints
- 1%
- typical mileage
- 52,000
- recalls
- 0
Headlights failing or too dim by model year
What owners say
Parking lights are illuminated and not head lamps for daytime running lights. Was sold by Ford Certified Dealership. Also has no interior lighting for security. BCM replaced, and still has same issue, along with the 3rd row seats not functioning, interior overhead lights not functioning, trailer socket not functioning.
The factory installed headlight screw punctured the coolant line of my 2015 Ford Explorer causing my transmission to stop working properly. This resulted in a $725 tow bill and $1,067.56 in repairs. The certified mechanic verified that the screw was an original part and it punctured the line, likely after some time rubbing against it. The transmission did not appear to be damaged however my safety was at risk trying to pull over to when the vehicle would no longer shift gears. I have a video of the leak that lines up with the screw placement but was not able to upload it...I am happy to email it to you.
Vehicle has parking lights illuminated and not daytime running lights (headlamps). Illegal in most states and ans very dangerous at low light conditions! Ford engineers claim they cannot reconfigure after 6 months of attempting to do so. Major safety issue and legal issue if there is ever an accident involving death.
The vehicle was sold to me by “Buffalo Auto Sales 2 at 3012 Spencer Hwy Pasadena, TX 77504 on [XXX]. They violated the DTPA and all employees failed to disclose the vehicle had dozens of major safety issues with two open safety recalls. These safety issues include Major ABS issues and failures, Power Steering/drivetrain, front end passenger wheel & both rear end wheel failures within the mechanisms such as control arms, tie rods inner and outer & even one within the wheel component that was dangerously bent. The headlight pigtails are torched. These couldn’t even be fixed with even replacement OEM parts/Ford Dealership parts and Ford Dealership expertise. My safety, my children’s safety, family and passengers were all at risk multiple times over the past three weeks. Every time on the highway or local roads not being able to sustain maximum speeds over 20- 40 mph because touching the gas even after a red light would cause the engine to hesitate to turn or stutter. This caused me multiple trips back to Buffalo Auto Sales 2 and multiple mechanics even multiple Ford Dealerships. On September 12th 2024, I discussed these severe safety issues with Buffalo Auto Sales 2, my salesman originally offered to place me into another vehicle, give me back my large cash deposit, or “attempt to fix the vehicle”. The manager immediately refused to do the right thing and claim to “fix the vehicle himself”.. however when I asked if the manager Jeff has experience as a mechanic he replied he does not have mechanic experience. That day they claim to have “fixed” the ABS problem, and in turn the vehicle was still shaking while in motion at any speed. Even after I thought Ford Service could fix the tie rod recall, that still did not work because the rear was still shaking. I had Tire experts and mechanics even change front tires, and do an alignment on September 30th 2024.. The vehicle is still shaking dangerously while in motion. Warnings on are ABS, Chk Engine & Tire Pressure lights. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN
Halogen headlights (9005) are extremely dim which is a known safety issue. Customers are upgrading from halogen to led and xenon. I believe newer explorers upgraded headlights to led. I want Ford to recommend Led headlight alternative at my cost or fix this problem with recall. Drivers are flashing their headlights at nighttime because they think my lights are not on? Many hits on the internet concerning Ford Suva/truck halogen headlight issues.
Car was in motion in new york city, van wyck expressway service road. The car just shut off on 3/17/2019, 4:30 pm the dash board signaled powertrain, dealer states timing chain issue. Vehicle purchase used with 59,000 miles on february 2018. Check engine light was on since march 2018. Currently 82,600 miles. Been to the dealer several times for additional problems. I had to replace the battery headlights , heartng motor, there are leaks into the car that have not been repairs. The car is low falling apart :( .and had to pay out of pocket since extended warranty did not cover everything.. Not getting straight answers from ford or the dealer. Thank god I was on the service road and going 25 MPH stopped at a light. The car never started and had to be towed to the dealer.
Driving 55mph on I-94 last night in a steady rain and check battery message came up in the left ip display. Within a few seconds I lost the power steering, then the center console entertainment/info screen, then the instrument cluster went black with the headlights and windshield wipers which were on highest setting slowed but continued to operate only while in the highest setting. This scenario continued off and on for the next 30 miles with intermittent electronic steering failure, internal ip and console screen failure and exterior lighting failures. We pulled over each time and within a varied amount of time from a few seconds to a few minutes, a sound similar to a squealing belt would be heard and the system would "reboot" and all functioning would be restored for a limited time. We limped the vehicle home over the course of the next hour and a half for 35 miles as I was not leaving the car on the side of the freeway or in detroit if I could safely avoid it. This morning (sunday) I tested the battery and had the battery and alternator tested under load at an auto parts store and both were within normal parameters. Belt looked good with visual inspection and 1 hour of idle and drive time close to home in damp puddling roads could not get any adverse symptoms to reappear. It will go to the ford service department at our local dealer tomorrow for a thorough inspection. This is my wife's daily driver and if no issue can be found we will be replacing the car as she would have been in extreme danger without steering, lights and ip, especially on a saturday night driving through the city of detroit's I-94 expressway.
Oncoming cars are constantly flashing their lights at me because they think that my headlights are on high beam. I took my explorer to landmark ford in tigard oregon to have them verify that the lights were adjusted properly. I was told that everything meet specifications. The service manager stated the he and the technician had the same extra bright low beam issues with their ford pickups. I asked if there was another type of lamp that could be used, but they didn't have any recommendations. I don't know what else to do to resolve the issue. I purchased this vehicle in july 2017.
Tl* the contact owns a 2015 ford explorer. While driving at unknown speeds with the low and high beam headlights activated, the lights failed to illuminate properly. There was an abnormal line through the passenger side headlight. The contact called a local dealer (coconut point ford, 22400 s tamianmi trl, estero, fl 33928) and was informed that the headlights were not aligned. The vehicle was repaired, but the failure recurred. The manufacturer was notified and opened case number: cas13705636. The contact was referred back to the dealer. The failure mileage was 42,000. *tt consumter stated the headlights do not illuminate the right or left sides of the road. Updated 9/18/18
Headlights are suppose to be sealed units but when I'm driving in the rain the water gets in. Ford denied warranty replacement of them calling it condensation and that is normal. The water stays in for a day or two but when driving at night it obscures my vision from the light being defused. This is a known problem by ford and they don't seem to want to own up to it. I sent pictures to them but have since deleted them I will take more the next time it rains when I'm traveling.
My car has projection headlights. On a dark road, it appears as though there is a black curtain over the top half of my windshield. Road visibility is limited by this, this would be the cut off line where below the line there is light and above it is total darkness. On back roads where there are no street lights, this is a horrible blind spot that is worsened by going down hills and around curves. Going down a slope causes the projection to be shortened to immediately in front of the vehicle. If there were pedestrians or animals beyond this area, they would be invisible. Driving over bumps in the road make the cut off line bounce around, quickly becoming annoying as well as dangerous. Anything above this cut off line is invisible, such as road signs. On a perfectly straight and level road the lights are bearable.
Related recalls
No recalls on record for this model year.
Questions about the 2015 Ford Explorer headlights
Is headlights failing or too dim a common problem on the 2015 Ford Explorer?
13 of 1,820 owner complaints about the 2015 Ford Explorer (1%) mention headlights failing or too dim. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2015 Ford Explorer?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2015 Ford Explorer
Fuel smell 228Backup camera 131Power steering loss 129Airbag light 68Loss of power 59Steering lock-up 46Engine failure 38Steering noise 36Check engine light 31Screen failure 27Grinding brakes 23Stalling 23ABS 20Harsh shifting 19Overheating 19Ball joint 15Seat belt 15Jerking 14Water leak 14Knocking 10Door locks 9Fire or smoke 9Wipers 7No deployment 6Brake failure 6Shudder 6Hesitation 5
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