Headlight went out.
Ford Explorer headlights problems
255 of the 34,647 owner complaints about the Ford Explorer describe headlights failing or too dim, most of them for the 2020 model year.
- owner complaints
- 255
- worst model year
- 2020
- typical repair cost reported
- $1,500
- typical mileage
- 70,000
Is there a fix? There are 3 recalls for this area of the car. See below
By model year
Often reported together
Wipers 10Fire or smoke 8Stalling 6Backup camera 5Water leak 4Door locks 4Adaptive cruise 4ABS 4
Trouble codes mentioned
B155A 1B14E7 1
What owners say
Faulty led chip in headlight, DRL , high beam & low beams affected EXACTLY like the recalled 2026 models.. ford recommended replacement @ 2,400$ Ford should be forced to extend the recall to all affected models. This is an attempt to mitigate and minimize financial damage for ford motor company and is unacceptable
Drivers side low beam intermittently does not operate. Becoming more and more common. Now, passenger side lamp is doing the exact same thing, and both shut down while in motion at night. These lamps should not fail like this. There is an existing recall for 2026 vehicles with the exact same issues.
"CHECK HEADLAMP SYSTEM SEE MANUAL" appears intermittently on the dash with headlights going out. As hundreds of others have reported here and on internet forums, we too are dealing with intermittent headlights. This is a major SAFETY issue while driving at night and your headlights go out suddenly. After bringing our vehicle to a Ford Dealership (who regularly service our vehicle) and paying a diagnostic fee, they could not properly diagnose the issue and said the only fix THEY THINK MIGHT correct the issue is to replace the entire headlamp assembly at an over a $3500 cost. The problem is Ford does not know that this will correct the issue. If it truly was a headlamp issue wouldn't our headlamps go out completely after approximately a year of experiencing the headlights going out intermittingly, especially when they are supposed to last the life of the vehicle. The dealership printed out the detailed list of codes on our vehicle going back to January and it confirms the headlights intermittently going out. Besides the dealership, we have spoken to Ford corporate multiple times and they are unwilling to help us in any way nor do they want to address this dangerous issue. An investigation needs to be opened into this matter before a serious accident occurs and Ford needs to answer why this issue is happening to so many vehicle owners and create a recall. the federal safety agency has helped me before with a problem/recall I had on my Dodge Durango many years ago and I am hopeful that we will be helped on this issue as well.
Passenger headlight module has blown and seems to be an issue with the 2020 Ford Explorer.
The passenger headlight low beam does not work.This has been identified by an Independent service center. The Check Headlight System message shows on dashboard. Bought the car in 2023 and the headlight has not worked for 2 years. When driving at night I only have one headlight that works this poses a risk to myself and others. The entire headlight assembly must be replaced.
I own a 2020 Ford Explorer Platinum equipped with Adaptive LED Headlamps. The passenger-side low-beam headlamp intermittently failed and would turn off while driving. The vehicle displayed the warning message, **"Check Headlamp System – See Manual."** Initially, the headlamp would occasionally begin working again after restarting the vehicle, but for approximately the past three months, the passenger-side low beam has remained inoperative. The failed component is the passenger-side adaptive headlamp assembly and related headlamp system. The vehicle is available for inspection upon request. This creates a significant safety concern because nighttime visibility is reduced with only one functioning low-beam headlamp. It also makes it more difficult for other drivers to see my vehicle, increasing the risk of a crash, especially on dark roads or during poor weather conditions. The warning message first appeared before the headlamp permanently failed. The problem was intermittent at first but has progressively worsened until the passenger-side low beam no longer functions. I have learned that numerous owners of higher-trim Ford Explorers equipped with Adaptive LED Headlamps have reported experiencing the same issue. I understand that similar complaints have already been submitted to the federal safety agency. The replacement cost is extremely expensive and often requires replacement of the entire adaptive headlamp assembly, leaving owners to pay out of pocket for what appears to be a widespread defect. I respectfully request that the federal safety agency investigate this issue to determine whether a manufacturing or design defect exists and whether Ford should issue a recall or other corrective action. Also, I do have the vehicle available to show.
July 12, 2026 I returned home and parked about 10 ft from my garage. I put my car in park, turned off the motor, and went to get out, when my husband started yelling at me that the car was moving. I pumped the brake, and heard a clicking sound. The car wouldn't stop, it ran into my house. Cracking my left headlight and denting my bumper. The car was in park, and I was unable to move the steering wheel. I had no control of the car. Thank goodness no one was standing in front of me. If it had happened just a short time before when I was at a splash pad full of children, it could have killed people. I contacted Ford Motor Company on Monday and the Customer Service representative did not offer any comfort, but simply stated that "she spoke for Ford Motor Co., and there was no financial compensation programs at this time." I never asked for money. I just want to know if my car is going to act possessed again, if there is a recall, if Ford would stand by their product (my 3-4th Ford car). She was rude, and not helpful at all. I took it to my dealership, and they said that they ran multiple tests on it, and it showed nothing. However, when my husband took it into the shop, he ran the black box, 2 days before and after, and it showed several erratic messages. None of which were mentioned today, when they announced that my car was available for pick up. Mind you, my headlight is cracked and bumper is dented. It looks like there might be a similar recall: the federal safety agency campaign number: 23V675. Ford’s own number for this recall is 23S55 - I don't know what to do about this. The dealership seemed interested in getting to the bottom of it, but may be dropping the ball. Is it possible that this recall would be on my car?? Please advise. I wanted Ford to take care of it, however it looks like I will need to file a report with my insurance company. I would say that there was a problem with the parking system, the brake system?
Faint popping and knocking sound coming from front suspension, LOUD clunk coming from rear suspension when going over bumps. Both seem to cause vehicle to be floaty while driving. Also headlights sometime flicker while driving with switch in auto position and sometimes will not shut off after exiting vehicle ( have to turn switch to off position and then back to auto to resolve ) Vehicle has approximately 21k miles on it but off warranty due to time. Will be bringing into local repair shop soon.
Vehicle is not even 5 years old , and passenger headlight - low beam failed. Ford Dealership quote is around $3000. Online forums show that this is a defect for the platinum models. I feel I should be protected as I am still paying for this vehicle and plan to keep it for many years. This is a major safety component as without a trusted lighting system, this vehicle can be dangerous and lacks peace of mind.
Related recalls
Exterior lighting: headlights
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer vehicles. The Dynamic Bending Light (DBL) system software may cause the passenger-side headlight to turn in the wrong direction when driving through curves in the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."
- Risk
- A headlight that turns incorrectly can result in increased glare to other road users, increasing the risk of a crash.
- Remedy
- The headlight control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 23, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26C12. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on March 5, 2026.
Recall number 26V121000 · Recall details
Exterior lighting: tail lights
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. When towing a trailer, the tail lights on the trailer may fail to illuminate due to an improperly manufactured body control module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Trailer tail lights that do not illuminate as intended can reduce visibility to other drivers, increasing the risk of a crash.
- Remedy
- Dealers will replace the body control module C on vehicles with less than 9,000 miles. For vehicles over 9,000 miles, dealers will perform a functional check on the body control module C and replace it as necessary. Repairs will be performed free of charge. Aviator 2025 owner notification letters were mailed October 13, 2025. Explorer 2025 owner letters were mailed November 25, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25C42.
Recall number 25V543000 · Recall details
Exterior lighting
- What is wrong
- Vehicle description: mini vans, light pickup trucks, and sport utility vehicles. Off lease canadian vehicles equipped with daytime running lights which meet canadian requirements and not the photometric requirements of fmvss 108, "lamps, reflective devices, and associated equipment." according to ford, the vehicles were imported into the u.s. Erroneously.
- Risk
- The light given off from the daytime running lights is brighter than allowed by u.s. Standards.
- Remedy
- Dealers will be advised to deactivate the running light function and to complete any outstanding safety recalls on these vehicles.
Recall number 00V168000 · Recall details
Questions about the Ford Explorer headlights
Which Ford Explorer years have headlights failing or too dim problems?
The model years with the most reports are 2020 (56 complaints), 2014 (18 complaints) and 1998 (16 complaints).
How much does it cost to fix headlights failing or too dim on the Ford Explorer?
Owners who mentioned a price put the repair at about $1,500 (median of 28 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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