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2015 Ford Explorer body problems

412 complaints (23% of all complaints for this car). Typical mileage when it fails: 90,000. 4 crashes reported.

owner complaints
412
of this car's complaints
23%
typical mileage
90,000
crashes
4
recalls
1

Which part fails

  • Body
    132
  • Interior panels: door
    8
  • Body: roof and pillars
    4
  • Body: door
    2
  • Interior panels: sun visor
    1
  • Critical fasteners
    1
  • Body: hatchback/liftgate
    1
  • Body: door: handle: exterior
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Ford Explorer body problems in other years

19911995200020052010201520202026

Specific symptoms reported on the 2015 Ford Explorer body

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Water leak 14

Related recalls

Structure: body: roof and pillarsReported January 19, 2024 · 1,889,110 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Risk
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S02.

Recall number 24V031000 · Recall details

Related investigations

Windshield trim molding Item detachmentOpened January 27, 2023, closed February 8, 2024

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the federal safety agency. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V‑031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to

PE23001

What 2015 Ford Explorer owners say

Most recent owner complaints, unedited.

Filed Nov 5, 2026 · Body · FL

See attached document for complaint.

Filed Oct 20, 2026 · Body · MN

The contact's son owns a 2015 Ford Explorer. The contact stated that the A-pillar trim had become loose and unsecured. The cause of the failure was not yet determined, and the vehicle was not repaired. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 24V031000 (STRUCTURE).

Filed Sep 28, 2026 · Body, Driver assistance · 140,000 miles · MI

The contact owns a 2015 Ford Explorer. The contact stated that while driving 70 MPH, the front passenger's side A-pillar trim detached and flew off the vehicle. The contact stated that while reversing, the rear-view camera displayed a distorted image with lines. The contact stated that intermittently the rear-view camera failed to activate as intended. Several dealers were contacted by phone and made aware of the failure; however, the contact was informed that the parts were unavailable. The contact received notifications of the federal safety agency Campaign Number: 24V031000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The manufacturer was contacted by phone and was made aware of the failure and a case was filed. The failure mileage was approximately 140,000.

Filed Sep 21, 2026 · Body, Transmission · TX

The contact owned a 2015 Ford Explorer. The contact stated that while driving, the front windshield trim detached from the vehicle. Additionally, the ABS warning light illuminated on the instrument panel, and the "Service Advancetrac" message was displayed. Additionally, the message “Transmission not in Park” was displayed. The manufacturer was notified of the failure. The vehicle was taken to a dealer where it was diagnosed with gear shifter failure and an obsolete instrument panel.

Filed Sep 20, 2026 · Body · IL

Driving down road and A pillar trim started to vibrate. Eventually while driving within 2 hour the lower part of the pillar raised up and flopped in wind. It was inspected and rejected for recall replacement in April 2025. Visual inspection by dealer service writer states the a pillar trims definitely meets the requirement for replacement but recall has expired

Filed Sep 2, 2026 · Body · 65,000 miles · IL

The contact owns a 2015 Ford Explorer. The contact stated while the vehicle was parked, the contact's brother became aware that the driver's side exterior B-pillar trim was loose. The contact was concerned that the front driver's side exterior B-pillar would detach and fall off while the vehicle was being driven. The dealer was made aware of the failure. The contact was advised to contact the manufacturer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced the federal safety agency Campaign Number: 25V347000 (Structure); as a possible cause for the failure; however, the VIN was not associated with the recall. The failure mileage was approximately 65,000.

Filed Aug 25, 2026 · Body · 100,000 miles · WA

The contact owns a 2015 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure). The contact stated that while parked, the windshield molding trim next to the pillar and windshield became raised. The contact stated that while driving on several occasions at various speeds, the driver’s and passenger’s side windshield trim was flopping and was loose, and there was wind entering the vehicle through the windshield trim. The vehicle was taken to the dealer, where it was determined that the exterior A-pillar trim needed to be replaced. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Filed Aug 24, 2026 · Body · GA

Manufacturer Safety recall: # 24S02 2011-19 Explorer A-Pillar Trim Detachment Safety the federal safety agency: #24V031 [XXX] came a loose on FL interstate and reported to Riverside Ford 8-17-26 And dropped car off 8-18-26 They kept car two nights Call to pickup car but it was not fixed just ordered parts. My husband has to get [XXX] We have no transportation The car sits in our garage not drivable. Macon,GA [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 19, 2026 · Body · 137,000 miles · VA

The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, the exterior A-pillar trim panel separated from the vehicle, exposing the weathering strip. The failure allowed air and liquid to seep through the structure and enter the cabin of the vehicle. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available even though the recall information stated that parts were available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 137,000.

Filed Aug 10, 2026 · Body · 150,000 miles · FL

The contact owns a 2015 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the driver's side windshield exterior A-pillar trim detached. Two dealers, including Bozard Ford (540 Outlet Mall Blvd, St. Augustine, FL 32084), were contacted and confirmed that parts were unavailable. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and confirmed that parts were unavailable with no anticipated availability date. The failure mileage was approximately 150,000.

Questions about the 2015 Ford Explorer body

Does the 2015 Ford Explorer have body problems?

Owners have filed 412 complaints about the body of the 2015 Ford Explorer, 23% of all its complaints, more than any other problem.

At what mileage do 2015 Ford Explorer body problems start?

The typical (median) mileage in owner complaints is 90,000 miles.

Was there a recall on the 2015 Ford Explorer body?

Yes, 1 recall: 24V031000. Check your VIN to see if your car still needs the free repair.

What year does the Ford Explorer have the most body problems?

The Ford Explorer model years with the most body complaints are 2017 (661 complaints), 2016 (593 complaints) and 2002 (486 complaints).

Other 2015 Ford Explorer problems

Steering 348Engine 289Driver assistance 176Fuel system 94Electrical 93Transmission 86Airbags 84Suspension 83Visibility 45Seat belts 38Brakes 34Lights 17Acceleration 16Seats 16Wheels 15Tires 3Locks 1

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