I have reported this multiple times here and to Ford. The 2015 Ford explorer sport bucket seats in the back seat have defective seat belts. They do not release properly and in fact 1 of the 2 I had a child get STUCK in the seatbelt. I have been told by Ford dealer, and an outside service center, and I've looked it up as well online that over 200+ppl have complained of this issue. SEATBELTs that are LOCKED/DO NOT RELEASE is a huge safety issue!Yes this problem has been confirmed by Ford and an independent service center. No warnings occurred when this happened. This first appeared over 4 years ago and FORD has done NOTHING to address it!
2015 Ford Explorer seat belts problems
38 complaints (2% of all complaints for this car). Typical mileage when it fails: 68,000. 3 crashes reported.
- owner complaints
- 38
- of this car's complaints
- 2%
- typical mileage
- 68,000
- crashes
- 3
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Ford Explorer seat belts problems in other years
Specific symptoms reported on the 2015 Ford Explorer seat belts
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2015 Ford Explorer owners say
Most recent owner complaints, unedited.
This weekend the seatbelt on the Driver seat gave out and now I am unable to buckle my seatbelt at all. I called Larry H Miller Ford in Lakewood CO and they informed me that a diagnostic for the seat belt is 230$ which is out of my budget. The women I spoke with then stated that just the other day she had an Explorer (same make and model as my vehicle) came in with the same issues and the repair was about 1,200$ which is definitely not in my budget. Not only is it illegal to drive without a seat belt in Colorado, it is extremely dangerous and posses an immediate risk to my safety. Like I stated I can’t afford Fords diagnostic however if I need to take it to insurance or police for inspection I will do that. There was no warning signals or indication this would happen. I would like further investigation if this has already happened to at least 2 of us in the Denver area there has to be more and this is extremely dangerous and up to Ford to fix the problem.
Both of the inflatable seat belts in the back seat fail to latch. Have been checked for debris.
my middle row airbag seat belts on both sides are broke. you can not hook them into the bottom piece. One does not stay hooked and the other is completely apart. ( see attached picture) It is a law to wear seatbelts and this is has to be fixed or m family can not ride in my car. I went to dealership and it is very expensive to replace. This should be a recall on this for it is a law to wear seatbelts and several other people have had the same problem.
Second row drivers side seat belt failed to retract and is unusable
The inflatable seat belts on the middle row of 2015 Explorer Sport have broken. The buckle component on the R passenger side completely locked into place with a child buckled into it, and the child had to squirm and be pulled out of the belt. It is locked into the buckle. The L driver side buckle is cracked apart and causing the same issue. I am unable to transport my family safely with the lack of the use of these 2 seat belts. I have taken this to a independent service center to be checked/fixed as Ford dealership couldn't service my vehicle for 6 wks from now, and independent service company has told me that the part is consistently an issue and is constantly on back order. I have been told there is no release date for when part will be available. I filed a complaint with Ford Customer service and was told there is nothing they can do to help. No warning, no alerts - this just happened on a hot day with kids in my car unable to get out of a seatbelt. I can NOT use a vehicle because of lack of seatbelts.
The passenger seat belt (behind the driver) has locked up and we are unable to lock the seat belt in place. It locked up from the top side - not the bottom side. Since it is locked up, it will not allow anyone to sit in the seat since it can not be locked in place. Due to the electronics in the seat belt, a body shop owner advised we contact Ford directly. There are no recalls on this issue and we were advised from Ford to report this to the National Highway Safety traffic division.
The contact owns a 2015 Ford Explorer. The contact stated that there was an abnormal grinding noise detected while making a turn. There was a crunching noise detected while entering the driveway. The contact stated that the passenger's front seat was not moving. The driver’s side rear inflator seat belt failed to latch. The rear seat belt warning light was illuminated. The vehicle was taken to the local dealer, who informed the contact the seat belt buckle needed to be replaced. The track on the seat needed to be replaced. The dealer was unable to determine the cause of the steering failure. The vehicle was not repaired. While driving at unknown speeds, the steering wheel seized. While making a turn, the driver had to pull the steering wheel to correct the steering. The steering power assist fault message was displayed. The vehicle was taken to an independent mechanic, who informed the contact that the seat failure was due to the motor. The manufacturer was not contacted. The failure mileage was approximately 126,000.
2nd row seat belts, outer right and left have broken buckle. Part is on national back order and is not available. Ford does not have a recall or TSB active on this problem. Parts guy said this is a common problem, reflects on why part is on back order and not available. Cant put kids in vehicle due to defective seat belt. No have not contacted insurance or contacted police, I am a certified State Safety Inspector in Virginia and a Fleet mechanic for PWC GOV [XXX] ,-. Seat belt broke and will not lock buckle in place. Left side is starting to not latching anymore also. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The left rear seat belt buckle/receptacle broke in early 2023. Ford told me the part is on backorder. Every time I have checked with Ford, they continue to say the part is on backorder. I can't use the vehicle as intended while Ford refuses to supply the safety parts necessary.
Questions about the 2015 Ford Explorer seat belts
Does the 2015 Ford Explorer have seat belts problems?
Owners have filed 38 complaints about the seat belts of the 2015 Ford Explorer, 2% of all its complaints.
At what mileage do 2015 Ford Explorer seat belts problems start?
The typical (median) mileage in owner complaints is 68,000 miles.
Was there a recall on the 2015 Ford Explorer seat belts?
There is no recall for this problem on this model year.
What year does the Ford Explorer have the most seat belts problems?
The Ford Explorer model years with the most seat belts complaints are 1996 (78 complaints), 1995 (59 complaints) and 1997 (54 complaints).
Other 2015 Ford Explorer problems
Body 412Steering 348Engine 289Driver assistance 177Fuel system 94Electrical 93Transmission 86Airbags 84Suspension 83Visibility 45Brakes 34Lights 17Acceleration 16Seats 16Wheels 15Tires 3Locks 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2015 Ford Explorer?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history